Stage manager Work, Jobs in Harmondsworth, Gtl (with Salaries)

Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Box Office Assistant
Legends Global (Europe) —Wembley
- Computer literacy
- Computer skills
- Communication skills
10d
Summer Intelligence Internships with MI5
Security Service (MI5) —London
- £4,849 a month
- Seasonal
- Internship
4d
Office Manager – Join a Fast-Growing Dental Implant Company
Prodent Group Limited —Hammersmith Station
- £30,000 - £40,000 a year
- Full-time
- ERP systems
- In-person
Quick apply
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Storekeeper
Plaza Premium Group —Hounslow
- £13.13 an hour
- Full-time
- Microsoft Word
- Data entry
- Warehouse experience
- Free parking
Quick apply
9d
Graduate PMO
Scrumconnect Consulting —Staines-upon-Thames
- £26,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
9d
Project Coordinator
Pinewood Group —Iver
- £3.20 an hour
- Full-time
- Construction experience
- Communication skills
- Time management
- Annual leave
- Employee discount
3d
Event Crew / Event Setup & Breakdown Crew
Fixtion —London
- From £14 an hour
- Weekend availability
- Warehouse experience
- In-person
- Communication skills
Quick apply
Sales Advisor - Relay - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —Hounslow
- £14.80 an hour
- Full-time
- Customer service
- Cash handling
- Communication skills
Quick apply
3d
Summer Intelligence Internship
MI5 - The Security Service —London
- £4,849 a month
- Full-time
- Presentation skills
- Internship
4d
Events Assistant
Neudata —London
- Full-time
- Hybrid work
- CRM software
- Bachelor's degree
- Communication skills
- Annual leave
- Referral programme
Quick apply
Data Analyst Platformer (entry level)
Havas Group —London
- Full-time
- Hybrid work
- Presentation skills
- Budgeting
- AI
- Employee assistance programme
4d
Casework Admin Manager
Crown Prosecution Service —St Albans
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Leadership
- Flexitime
Event Enquiry Assistant
Dearborn Estates —Guildford
- From £33,000 a year
- Full-time
- Sales
- Hotel
- Travel
- Annual leave
- Employee assistance programme
Quick apply
1d
UNIQLO Management Candidate Graduate Scheme - UK 2027
UNIQLO —London
- Weekend availability
- English
- Master's degree
- Bachelor's degree
- Profit sharing
- Employee discount
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
9d
Editorial Research Assistant
Westminster Forum Projects —London
- Research
- In-person
- AI
Event Assistant - Weekend Jazz Shows (Freelance)
Curate Group —London
- £12.71 an hour
- Weekend availability
- Paid training
Quick apply
1d

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Customer Service Host - T3

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour

Qualifications

Front desk
Aviation passenger services
Customer interaction

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Overview of the Role

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

stage manager jobs in harmondsworth, gtl

Customer Service Host - T3

Customer Service Host - T2

Box Office Assistant

Summer Intelligence Internships with MI5

Office Manager – Join a Fast-Growing Dental Implant Company

Customer Service Host

Storekeeper

Graduate PMO

Project Coordinator

Event Crew / Event Setup & Breakdown Crew

Sales Advisor - Relay - Heathrow Airport

Summer Intelligence Internship

Events Assistant

Data Analyst Platformer (entry level)

Casework Admin Manager

Event Enquiry Assistant

UNIQLO Management Candidate Graduate Scheme - UK 2027

Front of House & Private Personal Assistant

Editorial Research Assistant

Event Assistant - Weekend Jazz Shows (Freelance)

I want to receive the latest job alerts for stage manager in harmondsworth, gtl

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