Client manager Work, Jobs in High Wycombe, Bkm (with Salaries)

Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
9d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Project Coordinator
Evolution Security —Marlow
- Full-time
- Microsoft Outlook
- Research
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Senior HR Advisor
Gap HR Services Ltd —Goring
- £40,000 - £55,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Human resources
- Free parking
- Work from home
Quick apply
Paraplanning Administrator (IFA)
EJS Financial Planners Ltd —High Wycombe
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Financial services
- Life insurance
Quick apply
10d
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Reservations and Events Manager -Holiday Inn Hemel Hempstead
Valor Hospitality —Hemel Hempstead
- £32,000 - £34,000 a year
- Full-time
- Customer service
- Hotel
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Graduate Property Manager
Neil Douglas Block Management —Leighton Buzzard
- £26,500 - £29,750 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- In-person
- Annual leave
Quick apply
12d
Recruitment Administrator
CPM UK —Stokenchurch
- £15,600 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Databases
- Employee discount
Quick apply
10d
Conference and Events Manager
St Edmund Hall —Oxford
- £48,407 - £57,763 a year
- Full-time
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
13d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Amersham
- £3,800 a month
- Full-time
- Sales
Quick apply
Fitness Manager
Buzz Gym —High Wycombe
- £27,000 - £35,000 a year
- Full-time
- Sales
- Mentoring
- Recruiting
- Free parking
- Gym membership
Quick apply
2d
Saturday Sales Consultant
LRG —High Wycombe
- £15 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Area Manager mat leave cover
The Fragrance Shop —West London
- From £32,000 a year
- Temporary
- Sales
- Data analysis skills
- Business development
- Employee discount
Quick apply
Senior Events Administrator
CPM UK —Stokenchurch
- Up to £29,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
Quick apply
8d
F & B MANAGER
The Chartered Institute of Marketing —Cookham
- £33,280 a year
- Microsoft Word
- Hotel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Design Co-ordinator/Stock Control/Customer Liaison Administrator
Polytint Cards —Bourne End
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory control
- Free parking
Quick apply
9d
KYC Onboarding Associate
IFX Payments —Amersham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
- Annual leave
- Life insurance
Quick apply
Mentor Manager
Chapter2 —Reading
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Work from home
Quick apply

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Service Desk Manager

EA-RS Group -
High Wycombe

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year
9 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Process improvement
Supervising experience
Team management
Planned Preventative Maintenance (PPM) implementation
Employee performance appraisals
Management reporting
Communication skills
Planned maintenance

Full job description

Based in High Wycombe, we are recruiting for a Document Service Desk Manager to join our hugely successful team.

Job Summary:

Manage a team of engineering administrators and oversea delivery of customer requirements (KPI). Managing the service centre for the Company.

Core Responsibilities:

1. Working with Regional Service Managers to ensure smooth running of service department

2. Managing the service centre administrators, by directing, organising and coordinating the day-to-day servicing and maintenance requirements across all disciplines to ensure customer requirements are met.

3. Identify any opportunities to improve service delivery methods and procedures and implementing these.

4. Highlighting training needs and requesting relevant training

5. Ensure intruder alarms are managed efficiently and effectively

6. Recruitment for service centre as and when required.

7. Monitoring the work streams, review and evaluate work for all service centre team.

8. Review and manage outstanding service and maintenance reports which is completed by service centre team.

9. Provide regular reports to Operations Manager for collating information for board meeting.

10. Monitoring and analysing KPI (Key Performance Indicators) and ensuring these are met monthly for all customers.

11. Ensuring Operations Manager is kept up to date with service department performance.

12. Carrying out one to one meeting with administrators (when required)

13. Attend monthly meetings with customers to discuss performance

14. Appraisals

15. Regular team meetings

16. Update reports required for weekly service department meeting with Operations Manager

Key Competencies of experienced jobholder

· Extensive experience of co-ordinating reactive and planned preventative maintenance services support and solutions.

· A systematic approach to solving complex problems.

· Strong attention to detail and able to identify errors swiftly.

· Highly effective verbal/written communication.

· A professional and high level of interpersonal skills at all levels.

· Able to deal with all members of staff, clients and suppliers in a professional manner.

Experience

· Proven experience in the industry along with a track record to demonstrate competence is essential.

· Able to work under pressure and prioritise workloads, maintaining excellent levels of customer service at all times.

· Ability to work well on your own or as part of a team.

Please call David on 07771 760902 for more information, (my phone is on 7:30am to 10pm, including weekends).

Who are we?

EA-RS has a turnover in excess of £100million and leads the industry with 6 Centres of Excellence, consolidating a dangerously fragmented fire and security market. A multi-service specialist providing complete fire safety, security and compliance turn-key solutions provide clients with a unique one solution offering, enabling evidence-based digitized asset management.

EA-RS will be the first in the UK to have a fully developed online training system and physical academy, sponsored by leading industry bodies, including the FIA and manufacturers to develop technical, moral, and ethical competency for life safety.

EA-RS’s aim is to develop and deliver tomorrow’s market leading fire safety, security and compliance standards, today.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

client manager jobs in high wycombe, bkm

Service Desk Manager

Contact Centre Operations Manager

Project Coordinator

Senior HR Advisor

Paraplanning Administrator (IFA)

Corporate Account Manager

Inbound Service Delivery Lead

Reservations and Events Manager -Holiday Inn Hemel Hempstead

Graduate Property Manager

Recruitment Administrator

Conference and Events Manager

JUNIOR SALES ADVISOR

Fitness Manager

Saturday Sales Consultant

Area Manager mat leave cover

Senior Events Administrator

F & B MANAGER

Design Co-ordinator/Stock Control/Customer Liaison Administrator

KYC Onboarding Associate

Mentor Manager

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