Customer service Work, Jobs in Kilverstone, Nfk (with Salaries)

Customer Service & Order Coordinator
Totally Branded —Swaffham
- £27,000 a year
- Full-time
- Customer service
- Time management
- Free parking
- Employee discount
Quick apply
Customer Support Advisor
Zest Car Rental —Dereham
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Store discount
Quick apply
Associate Business Development Manager
Beyond Co —Newmarket
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
- Health & wellbeing programme
- Work from home
Quick apply
Sales Assistant
Jollyes Pets —Thetford
- £8.43 - £12.71 an hour
- Part-time
Quick apply
Customer Service Administrator
We Prep Ship Global Fowarding —Stowmarket
- £25,000 - £26,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
Quick apply
7d
Internal Sales
Encon Insulation —Thetford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
14d
Financial Administrator
Bupa —Stowmarket
- £27,590 - £35,162 a year
- Full-time
- Customer service
- Employee discount
- Gym membership
Quick apply
Internal Sales Assistant
Howarth Timber & Building Supplies Limited —Bury St. Edmunds
- Full-time
- Microsoft Word
- Sales
- Customer service
- Store discount
- Annual leave
Quick apply
11d
Team Member
NEXT —Thetford
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
3d
Customer Service Representative
POP Telecom —Newmarket
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
14d
Customer Service & Export Administrator
Muntons —Stowmarket
- £27,500 - £29,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Customer Care Co-ordinator
Bloor Homes —Bury St. Edmunds
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
HR Administrator
Sureserve —Stowmarket
- £14,352 a year
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
Internal Sales Executive
Deanta UK Ltd —Ely
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
Emergency Call Handler - Full Time
Careline365 —Norwich
- £12.81 an hour
- Full-time
- Hybrid work
- Free parking
- Annual leave
13d
Customer Service Representative
William Hill —Thetford
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
19h
Contract Administrator
Sureserve —Stowmarket
- £27,976 a year
- Customer service
- Administrative experience
- Contracts
- Annual leave
Quick apply
8d
Kitchen & Bathroom Design/Sales Consultant
Wickes —Thetford
- Full-time
- AutoCAD
- Annual leave
- Employee discount
Customer Services Advisor
Halfords —Thetford
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Facilities Helpdesk Operative
Sec2 Security Limited —Bury St. Edmunds
- From £26,624 a year
- Full-time
- CRM software
- Microsoft Outlook
- Windows
- Health & wellbeing programme
Quick apply

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customer service jobs near kilverstone, nfk

Customer Service & Order Coordinator

Totally Branded -
Swaffham

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
Complaint handling
Time management

Full job description

Are you highly organised, customer-focused and someone who takes pride in getting the details right?

We're looking for a Merchandise Coordinator to join our growing team at Totally Branded. This is a varied and rewarding role where you'll take ownership of customer orders once they've been agreed by our Merchandise Consultants, ensuring every project is delivered accurately, on time and to the highest standard.

Working closely with customers, suppliers, our design team and the sales team, you'll coordinate every stage of the order process, keeping customers informed, solving problems and making sure every order runs smoothly from approval through to delivery.

If you enjoy organisation, communicating with people and making sure nothing gets missed, this could be the perfect role for you.

About Totally Branded

Totally Branded is one of the UK's leading suppliers of promotional merchandise, branded clothing and PPE. Based in Swaffham, Norfolk, we work with businesses, charities, schools and organisations across the UK and Europe to create high-quality branded products that leave a lasting impression.

We're proud of our reputation for exceptional customer service, creative thinking and building long-term relationships with our clients. As our business continues to grow, we're looking for another great person to join our team.

What you'll be doing

Once a customer order has been confirmed by one of our Merchandise Consultants, you'll take ownership of coordinating the order through to successful delivery.

Your responsibilities will include:

Customer Care

Becoming the main point of contact for customers once their order has been placed.
Keeping customers informed throughout the production process.
Responding to queries or order problems professionally, efficiently and proactively.
Delivering a customer experience that exceeds expectations.

Order Coordination

Processing customer orders accurately and efficiently.
Liaising with suppliers to confirm stock availability, production schedules and delivery dates.
Checking artwork approvals and production information before orders proceed.
Coordinating with our Design Studio, suppliers and internal teams to ensure everything is ready for production.
Monitoring customer orders to ensure deadlines are achieved.
Resolving any issues quickly to keep projects on track.

Team Collaboration

Working closely with Merchandise Consultants to ensure a seamless handover from sale to delivery.
Supporting colleagues across the business during busy periods.
Identifying opportunities to improve processes and the customer journey.

We'd love to hear from you if you are:

Highly organised with exceptional attention to detail.
A confident communicator who enjoys working with customers.
Able to manage multiple projects simultaneously.
Calm under pressure and able to prioritise effectively.
A proactive problem solver.
Reliable, honest and committed.
A positive team player.
Comfortable learning new systems and processes.

Experience in customer service, administration, order processing or project coordination would be beneficial, but isn't essential. Full training will be provided for the right person.

What we offer

£27,000 salary
Full-time, permanent position
Monday-Friday, 8:00am-5:00pm (4:30pm finish every Friday)
On-site parking
Company uniform provided
Annual company events
A friendly and supportive working environment
Opportunities to develop your skills and progress within the business

Why join Totally Branded?

We're a family-run business with ambitious growth plans and a passion for delivering outstanding customer service. Every person in our team plays an important role in creating an exceptional experience for our customers.

If you're someone who enjoys organisation, takes ownership of your work and loves seeing projects through from start to finish, we'd love to hear from you.

Apply today to become our next Merchandise Coordinator.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in kilverstone, nfk

Customer Service & Order Coordinator

Customer Support Advisor

Associate Business Development Manager

Sales Assistant

Customer Service Administrator

Internal Sales

Financial Administrator

Internal Sales Assistant

Team Member

Customer Service Representative

Customer Service & Export Administrator

Customer Care Co-ordinator

HR Administrator

Internal Sales Executive

Emergency Call Handler - Full Time

Customer Service Representative

Contract Administrator

Kitchen & Bathroom Design/Sales Consultant

Customer Services Advisor

Facilities Helpdesk Operative

I want to receive the latest job alerts for customer service in kilverstone, nfk

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