Capacity manager Work, Jobs in Leeds, Eng (with Salaries)

Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
9d
Diversity, Inclusion & Belonging Lead (Part Time - 2 Days Per Week)
HippoDigital —Leeds
- Up to £40,000 a year
- Hybrid work
- Data analysis skills
- Recruiting
- In-person
- Employee discount
10d
Professional Services Director
M. Saraiva Professional Services Ltd. —Bradford
- £82,000 - £102,000 a year
- Full-time
- CRM software
- Writing skills
- Microsoft Office
Quick apply
9d
Project Navigator
St George's Crypt —Leeds
- £18,226.87 a year
- Part-time
- In-person
- Negotiation
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Master Scheduler
Sulzer —Leeds
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Resource Manager (Professional Services)
beqom —Leeds
- Full-time
- Remote
- English
- Analysis skills
- Continuous improvement
Quick apply
Business Development Manager Education Services
Horizon Care and Education Group —Leeds
- £55,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
8d
Business Operations Manager
ChatterBug Ltd —Leeds
- £40,000 - £45,000 a year
- Full-time
- Team management
- Recruiting
- In-person
Quick apply
9d
Administrative Coordinator
Fortrea —Leeds
- Full-time
- Microsoft Word
- Organisational skills
Event Manager
Aspire Leeds —City and Borough of Leeds
- Weekend availability
- Microsoft Word
- Computer literacy
- Hotel
- Free parking
- Employee discount
Quick apply
5d
Virtual School Team Manager
Calderdale Council —Halifax
- £41,700 - £53,460 a year
- Full-time
- Team management
- School
12d
Workplace Development Manager
Mind in Bradford —Bradford
- £32,885 - £36,500 a year
- Full-time
- Analysis skills
- Project management
- Human resources
- Annual leave
- Sick pay
10d
Delivery Manager
Taye Training —York
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Flexitime
- Work from home
Quick apply
Delivery Manager
Financial Conduct Authority —Leeds
- £74,900 - £100,000 a year
- Full-time
- Agile
- Leadership
- Annual leave
10d
Client Operations Executive - 9 Months FTC
HippoDigital —Leeds
- £32,000 a year
- Day shift
- Hybrid work
- Travel
- In-person
- Employee discount
11d
Head of Professional Services
TIEVA —Leeds
- Full-time
- Hybrid work
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Mental Health Liason Co-ordinator (part-time)
GASPED —Wakefield
- Part-time
- Hospital
- Research
- Bachelor's degree
Quick apply
9d
Surgical Neurosciences Patient Services Co-Ordinator
Leeds Teaching Hospitals NHS Trust —Leeds
- £32,073 - £39,043 a year
- Full-time
- Management
- Budgeting
8d
Operations Manager
Hartwell Manufacturing Ltd —Ossett
- Full-time
- Continuous improvement
- In-person
- Manufacturing
Quick apply
10d
Service Manager - Stroke Regional Collaboration
Leeds Teaching Hospitals NHS Trust —Leeds
- £57,528 - £64,750 a year
- Full-time
9d

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Customer Operations Support Manager

Leeds Building Society -
Leeds

Apply Now

Job details

9 days ago

Benefits

Company pension

Qualifications

Operations management
Stakeholder collaboration
Stakeholder liaison
Change management
Continuous improvement
Operations leadership experience
Analytics

Full job description

We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation. It's a purpose that drives everything we do. And you can play your part too - join our Customer division as a Customer Operations Support Manager.

How you'll make a difference:
We're looking for a Customer Operations Support Manager to help optimise how work flows through Customer Operations, ensuring we meet service level agreements while making processes simpler and more effective. You'll understand tasks across the function, identify opportunities to streamline activity and develop a skills matrix to support better workforce planning. Working with Capacity Planning and Team Leaders, you'll help build flexibility through multi-skilling, ensuring colleagues can work where they add the most value.
What will you bring to the role?
Strong operational leadership in a contact centre or customer service setting
Analytically minded, with the ability to interpret information, identify opportunities and improve customer outcomes
Strong stakeholder influencing skills, with the ability to build trust, bring people on the journey and support effective change
A curious mindset with a passion continuous improvement
Confident managing SLAs, incidents and service performance
Ideally skilled in business continuity, risk awareness and operational resilience

And in return, you'll get the best from us:
Hybrid working - 2 days per week in the office
Annual bonus of up to 12% 
Matched pension contributions up to 10% 
26 days holiday, plus bank holidays and holiday purchase scheme  
Colleague Mortgage and Saver products 
2 days' volunteering per year 
Why choose us?
Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.
Why wait? Apply now
We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.
We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on [email protected].
#LI-Hybrid

Apply Now

Refine Your Search

capacity manager jobs in leeds, eng

Customer Operations Support Manager

Diversity, Inclusion & Belonging Lead (Part Time - 2 Days Per Week)

Professional Services Director

Project Navigator

Master Scheduler

Resource Manager (Professional Services)

Business Development Manager Education Services

Business Operations Manager

Administrative Coordinator

Event Manager

Virtual School Team Manager

Workplace Development Manager

Delivery Manager

Delivery Manager

Client Operations Executive - 9 Months FTC

Head of Professional Services

Mental Health Liason Co-ordinator (part-time)

Surgical Neurosciences Patient Services Co-Ordinator

Operations Manager

Service Manager - Stroke Regional Collaboration

I want to receive the latest job alerts for capacity manager in leeds, eng

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