Head of operations Work, Jobs in Leeds, Eng (with Salaries)

Head of Operations
Warner Leisure Hotels —Nidd
- Up to £50,000 a year
- Full-time
- Management
- Hotel
Head of Asset Management
Parklane Group —Leeds
- £60,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Employee discount
Quick apply
3d
Train Service Controller
Northern Trains —York
- £61,364 a year
- IT
- Communication skills
- Employee assistance programme
- Employee discount
6d
Head of Procurement and Fleet
SBFM —Leeds
- £55,000 a year
- Monday to Friday
- Leadership
- Negotiation
- Free parking
Head of Marketing
Aspire Property Group —Leeds
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- English
- SQL
- Project management
- Work from home
- Bereavement leave
Quick apply
6d
Head of People Services
Eville & Jones —Leeds
- Hybrid work
- Master's degree
- Bachelor's degree
- Human resources
- Annual leave
- Employee discount
10d
Head of Fleet
West Yorkshire Combined Authority —Leeds
- £79,576 a year
- Full-time
Area Care Manager
Helping Hands —Leeds
- £55,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Property Operations Assistant (Full Time)
Allsop Letting and Management —Leeds
- £30,000 - £34,000 a year
- Full-time
- In-person
- Office experience
Quick apply
Director of Operations
Delta Academies Trust —Knottingley
- £64,690 - £71,329 a year
- Full-time
- Free parking
Head of Retail
BARNSLEY HOSPICE —Barnsley
- £51,150 a year
- Full-time
- Sales
- Travel
- Hospice
- Free parking
Quick apply
7d
Head of Platforms
Capsticks Solicitors LLP —Leeds
- Full-time
- Hybrid work
- Azure
- SharePoint
- Software development
Quick apply
6d
Head of HR Business Partnering
Jet2.com and Jet2holidays —Leeds
- Full-time
- Human resources
1d
Head of the Mayor’s Office
North Yorkshire Council —York
- £58,239 - £69,228 a year
- Full-time
- Business
- Communication skills
- Negotiation
17h
Senior Project Manager
BAM UK & Ireland —Leeds
- Monday to Friday
- Management
- Engineering
- Project management
Regional Head of Business
Command —Morley
- £65,000 - £70,000 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
Quick apply
Head of Business
Command —Morley
- £70,000 - £85,000 a year
- Monday to Friday
- Management
- Leadership
Quick apply
Head of Growth (with a long-term equity opportunity at a Leeds-based agency)
Got The T-Shirt —Leeds
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Business development
Quick apply
OPERATIONS MANAGER
Grantley Hall —Grantley
- Hotel
- Human resources
- Organisational skills
- Store discount
- Annual leave
Quick apply
General Manager
Bannatyne —Leeds
- £50,000 a year
- Weekend availability
- Team management
- Leadership
- Annual leave
- Employee assistance programme
3d

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Head of Operations

Warner Leisure Hotels -
Nidd

Apply Now

Job details

Full-time
Up to £50,000 a year

Qualifications

Management

Full job description

Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.

Following an internal promotion, Warner Hotels are looking for a Head of Operations to lead all front and back-of-house functions at Nidd Hall. The Head of Operations is responsible for leading teams to deliver a seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

As Head of Operations, you’ll play a crucial role in bringing that magic to life.

What will I be doing as Head of Operations?

Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.

Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.

Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations.

Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.

Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.

Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.

Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.

People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.

Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

You'll need to have:

Significant Managerial experience in Reception or Front Desk in a high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

head of operations jobs in leeds, eng

Head of Operations

Head of Asset Management

Train Service Controller

Head of Procurement and Fleet

Head of Marketing

Head of People Services

Head of Fleet

Area Care Manager

Property Operations Assistant (Full Time)

Director of Operations

Head of Retail

Head of Platforms

Head of HR Business Partnering

Head of the Mayor’s Office

Senior Project Manager

Regional Head of Business

Head of Business

Head of Growth (with a long-term equity opportunity at a Leeds-based agency)

OPERATIONS MANAGER

General Manager

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