Resources manager Work, Jobs in Leicester, Eng (with Salaries)

Customer Service Manager
Simplify Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
Quick apply
1h
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Production Manager
Elis —Leicester
- Up to £45,000 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Office
- IT
- Employee assistance programme
Dental Compliance Coordinator
21D Clinical Limited —Leicester
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Administrative experience
- Driving
- Free parking
Quick apply
1d
Assistant Operations Manager
Chevron Traffic Management —Nuneaton
- Microsoft Office
- Supervising experience
- Construction
Quick apply
Deputy Manager
We Change Lives —Leicester
- £41,999 - £42,000 a year
Quick apply
Human Resources Manager (Human Resources & Industrial Relations)
Greenfield View —Thurncourt
- £35,000 - £38,000 a year
- Overtime
- Management
- English
- Human resources
- Free parking
- Annual leave
Quick apply
8d
SEN Learning Support Assistant
Fresh Start in Education —Leicester
- £25 - £35 an hour
- School
- Employee discount
Quick apply
Technical Trainer
Renault Truck Commercials —Whetstone
- £42,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Registered Manager
ivolve Care and Support —Leicester
- Up to £38,000 a year
- Full-time
- Management
- IT
- Leadership
- Annual leave
- Sick pay
12d
Senior PMO Manager
Synapri —Nottingham
- £80,000 - £90,000 a year
- Hybrid work
- Team management
Maintenance Manager
Unite Students —Leicester
- £38,000 a year
- Hospitality
- Maintenance
- Leadership
- Annual leave
- Employee assistance programme
12h
Learning & Development Manager
Connected Systems Solutions Limited —Nottingham
- £65,000 a year
- Full-time
- Project management
- Mentoring
- Organisational skills
- Free parking
- Annual leave
Quick apply
1d
Team Manager- Crisis Resolution and Home Treatment Team
Leicestershire Partnership NHS Trust —Leicester
- £57,528 - £64,750 a year
- Free parking
12d
Registered Manager
Consensus —Beeston
- £40,000 - £45,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Project Manager
Leicester City Council —Leicester
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- Project management
- IT
- Communication skills
- Annual leave
- Employee discount
8d
Service Delivery Manager
Yunex Traffic —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
1d
No2 Deputy Manager
Schuh —Leicester
- Full-time
- Management
- Customer service
- Relocation assistance
- Employee assistance programme
11d
Marketing Manager
ONYX Insight —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Sales
- Project management
Quick apply
Transport Planner
MTS Cleansing Services LTD —Leicester
- £34,187.40 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
23h

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Customer Service Manager

Simplify Group -
Leicester

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
1 hour ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Transport links

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Leadership

Full job description

D Team Manager – Conveyancing Support Department

Location: Enderby, Leicester | Salary: Competitive + Benefits

Are you an experienced team leader with a background in customer service and administration? Do you thrive in a fast-paced, high-pressure environment where speed and accuracy are critical? If so, this could be the perfect role for you.

About Us

We are an award-winning, high-volume residential conveyancing law firm, leading the way in delivering a trusted, values-based service that reduces the stress of moving home. Our Conveyancing Support Department plays a vital role in ensuring a smooth and efficient process for our clients. Within this department, multiple teams handle essential services such as outbound calls, inbound customer service, legal administration, postal functions, and ID verification.

The Role

As ID Team Manager, you will lead a team of approximately 10 colleagues responsible for processing client identity checks for estate agents. This is a high-volume, time-sensitive function, where meeting tight deadlines and maintaining accuracy is essential. Reporting to the Head of Operational Support, you will:

Manage team performance against KPIs and SLAs in a fast-moving environment.
Ensure ID checks are completed quickly, accurately, and in line with company policy.
Make risk-based decisions when reviewing files holistically.
Act as a subject matter expert for ID processes and compliance.
Provide exceptional service to internal and external stakeholders, including estate agents who expect rapid turnaround times.
Coach, mentor, and develop your team to deliver consistent quality and customer service.
Analyse data and present insights to improve ID sign-off rates and stakeholder experience.

This is a pivotal role requiring initiative, commercial acumen, and the ability to multi-task under pressure.

Key Responsibilities

Lead, motivate, and develop your team through regular 1:1s, coaching, and performance reviews.
Manage absence, ER issues, onboarding, and training plans.
Monitor workloads and allocate resources effectively to meet demanding deadlines.
Track and report on KPIs, SLAs, and quality metrics.
Drive continuous improvement and process efficiency.
Represent the department internally and externally as an SME.
Maintain compliance and manage operational risk.

What We’re Looking For

Proven ability to manage a team of around 10 people in a fast-paced, high-volume service setting.
Ideally, Experience working with estate agents and understanding their expectations for speed and accuracy.
Strong leadership, coaching, and stakeholder management skills.
Excellent communication and problem-solving abilities.
Ability to interpret data and present actionable insights.
Proficiency in MS Word and Excel.
Customer-focused, adaptable, and calm under pressure.

What We Offer

Competitive Salary
25 Days Holiday (plus 8 public holidays)
Pension Scheme & Life Assurance
Option to Buy/Sell Additional Holiday
Enhanced Maternity, Paternity & Adoption Pay
Employee Assistance Programme
Free Conveyancing Services
️ Retail Discounts & More!

Why Join Us?

We are the UK’s leading conveyancing and property services group, based in a modern, vibrant office with free parking and excellent transport links across Cambridgeshire. You’ll enjoy a competitive salary, uncapped commission opportunities, and an inclusive environment that embraces diversity. This is your chance to play a key role in shaping a service model that sets the standard for the industry.

Ready to lead a team that makes a real difference in a fast-paced environment? Apply today and help us deliver excellence in conveyancing support.

Quick apply

Refine Your Search

resources manager jobs in leicester, eng

Customer Service Manager

Hygiene Manager

Production Manager

Dental Compliance Coordinator

Assistant Operations Manager

Deputy Manager

Human Resources Manager (Human Resources & Industrial Relations)

SEN Learning Support Assistant

Technical Trainer

Registered Manager

Senior PMO Manager

Maintenance Manager

Learning & Development Manager

Team Manager- Crisis Resolution and Home Treatment Team

Registered Manager

Project Manager

Service Delivery Manager

No2 Deputy Manager

Marketing Manager

Transport Planner

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