Medical secretary Work, Jobs in London (with Salaries)

Medical Secretary
London Gynaecology —London
- From £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Bank Medical Secretary
Bupa —London
- £17 an hour
- Part-time
- Organisational skills
- IT
- Communication skills
- Employee discount
- Gym membership
Quick apply
Medical Secretary - Bank
Mayo Clinic —London
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Lead Medical Secretary
Lambeth Walk Group Practice —London
- £23,088 a year
- Part-time
- GP surgery experience
- Supervising experience
- In-person
Quick apply
2d
Medical Secretary
The Sloane Court Clinic —London
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexitime
- Work from home
Quick apply
2d
Medical Receptionist
PR - Pattern Recruitment —London
- £12 - £15 an hour
- Temporary
- GP surgery experience
- Administrative experience
- In-person
Quick apply
1d
Receptionist -Private GP Practice
The Staight Practice —London
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
3d
Receptionist
University College London Hospitals NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
10d
Bank Medical Secretary
Spire Healthcare —Ilford
- Computer literacy
- IT
- Communication skills
- Annual leave
Part time receptionist at Kensington and Wimpole St physiotherapy clinic
Harley Street Physiotherapy —London
- £13 an hour
- 8 hour shift
- Customer service
- English
- Front desk
- Annual leave
Quick apply
1d
Medical Secretary
One Health Lewisham —London
- £33,223.50 a year
- Full-time
- Microsoft Office
- Maths
- Organisational skills
Quick apply
Medical Secretary
Langley Health Centre —Slough
- Full-time
- Administrative experience
- In-person
- Office experience
- Annual leave
Quick apply
1d
Medical Receptionist
108 Harley Street —London
- £15,450 a year
- Part-time
- Administrative experience
- Organisational skills
- Front desk
- Annual leave
Quick apply
1d
GP Receptionist / Care Navigator
Battersea Fields Practice —London
- £14.80 an hour
- Part-time
- In-person
- Health & wellbeing programme
Quick apply
10d
GP Receptionist
Streatham Common Practice —London
- £14.20 an hour
- Computer literacy
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
1d
GP Assistant/Receptionist
St Philips Medical Centre —London
- £13.85 an hour
- Full-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
1d
Receptionist – Weekend
Vets Now —London
- £15.46 an hour
- Weekend availability
- Annual leave
Medical Receptionist (GP Surgery)
Bridge Lane Group Practice —London
- From £14.54 an hour
- Part-time
- Front desk
- In-person
- Communication skills
Quick apply
5d
Medical Receptionist / Concierge
HUM2N Ltd —London
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
Quick apply
14d
Medical Secretary Core Clinical Services
Surrey and Sussex Healthcare NHS Trust —Redhill
- £28,392 - £31,157 a year
- Full-time
2d

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Medical Secretary

London Gynaecology
London

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Company pension
Private medical insurance

Qualifications

Customer service
Microsoft Office
Administrative experience
Phone etiquette
Office experience

Full job description

About Us

London Gynaecology is a leading, Private Equity–backed women’s health practice delivering outstanding, personalised care across our clinics in Harley Street, The Portland Hospital, the City of London, and our newly opened Richmond clinic. We support more than 1,500 patients each month, with continued expansion planned.

Our mission is to provide exceptional, expert gynaecological and reproductive healthcare with compassion, respect, and clinical excellence at every stage of the patient journey.

Our Values – ONE TEAM

Ownership
Nurturing
Excellence
Trust
Empathy
Accessibility
Mentorship

We are committed to treating every patient and colleague with honesty, dignity, and respect. Cultural fit is essential at London Gynaecology — our ONE TEAM values guide how we work together. We welcome team players who bring empathy, collaboration, and a commitment to delivering exceptional patient care.

The role

We are recruiting for a new role at our practice; Medical Secretary. The role is a critical one as it is often one of the first points of contact a patient will have with London Gynaecology, will aid the smooth running of the clinic daily and also ensures that our patients are looked after at all stages of their patient pathway. This is a great opportunity for someone with excellent customer service, administrative and medical secretary skills who is looking to add to their responsibilities.

The role will sit in the administration team and will report to our newly appointed Patient Services Manager. In addition to the key responsibilities, the role will support other members of the team and requires flexibility due to the nature of Patient Services.

The required hours for secretaries are 35 hours per week covering the office 8am-8pm Monday to Friday (e.g. 8am-4pm, 9am-5pm, 10am-6pm, 12pm – 8pm shifts as required) and the occasional Saturday mornings when needed. As clinic management is a large part of the role, this will be an on-site position.

Key responsibilities

General medical secretary duties including management of letters, results and procedures
Liaising with all patients, visitors, consultants and users of the clinic
Assisting patients in navigating the clinic
Being last point of contact before patients depart the clinic and ensuring their visit has been satisfactory
Dealing with telephone and email enquiries from patients, other hospitals and other Practices
Other duties such as filing, scanning results and documents into patient notes and posting of letters.

Medical Secretary & Clinic Management Duties

Help to manage the Practice email inbox, including booking appointments, providing general information, responding to queries, and forwarding emails to relevant team members as necessary
Answering the main telephone line and dealing with calls from new patients, existing patients, booking and cancelling appointments and taking payments over the phone
Creating letters (e.g. clinic letters, result letters, referral letters, insurance company letters) and sending these to relevant parties
Booking procedures for operating theatre, including booking ad-hoc theatre time and anaesthetic cover
Working with consultants to ensure that requested test results are received and forwarded to patients in a timely manner
Ensuring that consultants are aware of any correspondence (post or email) that needs their attention
Greet all patients at the clinic with a warm welcome and create a pleasant and relaxed atmosphere
Obtain all client details promptly and accurately and maintain accurate patient registration from database
Check patient details and update records as required
Manage delays and keep patients informed on arrival
Create invoices and take payments
Open and distribute daily post in a timely manner
Scanning and filing of patient correspondence
Arranging any further appointments and scans as per consultants
Chaperoning where required (training will be given)
Keep your knowledge up-to-date of all the services and products that London Gynaecology provides
Keeping up to date with mandatory training.

Experience

The ideal candidate will have held a similar role previously, within a medical environment
PC experience (MS Office Suite) - essential
Practice manager (Semble) software experience - valuable but not essential.

Required Qualities

Positive attitude and demeanor
Excellent administrative and customer service skills
High attention to detail
Sympathetic and caring: patients can sometimes be anxious or worried, a caring and sympathetic attitude is most important
Discreet approach; the nature of our work is confidential and often sensitive. When speaking with patients a discreet approach is required
A willingness to be flexible, pitch in and work outside of the core responsibilities of the role; we are a small team and we all work as needed from time to time
Good telephone manner.

Benefits

25 days holiday + bank holidays per year
Private Pension
Private Health Cover

Job Types: Full-time, Permanent

Pay: From £30,000.00 per year

Benefits:

Company pension
Private medical insurance

Experience:

Private Healthcare: 2 years (required)
Customer Service & Administration: 2 years (required)
Medical Secretary: 2 years (required)
Microsoft Office: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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