Head of customer service Work, Jobs in Manchester, Eng (with Salaries)

Assistant to the Head of Group Operations
Jetchem Systems Limited —Ramsbottom
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Sick pay
Quick apply
12d
Head of Corporate Operations
Focus Group —Manchester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Business Performance and Improvement Officer
Your Housing Group —Warrington
- £35,000 a year
- Full-time
- Remote
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Client Services Executive
Marketing and Commercialisation Agency —Manchester
- £25,000 - £26,000 a year
- Full-time
- Salesforce
- In-person
- Leadership
- Annual leave
Quick apply
Head of Data Protection
Together —Cheadle
- Full-time
- Continuous improvement
- Communication skills
- Negotiation
Quick apply
Head of Order to Delivery
Haier Europe —Birchwood
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Communication skills
Telesales Team Leader
JLA —Manchester
- £34,500 a year
- Full-time
- Hybrid work
- Customer service
- Training & development
- Free parking
- Annual leave
Quick apply
Compliance Executive
JLA —Manchester
- £27,500 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Event Manager
New Century MCR —Manchester
- £31,500 a year
- Part-time
- Management
- Team management
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
11d
Customer Service Coordinator
Primary Engineer —Burnley
- £30,000 a year
- Overtime
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Work from home
Quick apply
10d
BA Cityflyer Procurement Executive (12 Month Fixed Term Contract)
British Airways —Manchester
- £37,000 - £43,000 a year
- Full-time
- Bachelor's degree
- Contracts
- Communication skills
- Employee discount
5d
Leisure Team Leader (Casual Contract)
Village Hotels - Hyde - Leisure —Hyde
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Vulnerable Customer Manager
Bupa —Salford
- From £53,900 a year
- Full-time
- Customer service
- Employee discount
- Gym membership
Quick apply
10d
Head of Greater Manchester Shared Services
Trafford Council —Trafford
- £77,339 - £83,714 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Annual leave
- Employee discount
Head of Land & Partnerships
Your Housing Group —Warrington
- £80,000 - £85,000 a year
- Leadership
- Annual leave
- Employee discount
Quick apply
9d
Hospitality Operations Manager - Cultural Institutes (UMC)
The University of Manchester —Manchester
- £38,958 a year
- University
- Team management
- Recruiting
4d
Chocolate Advisor
Lindt & Sprungli (U.K.) Limited —Manchester
- Bar
- Customer service
- Analysis skills
Quick apply
3d
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time
Team Manager - Relationship Management
Evolution Money —Manchester
- £48,364 a year
- Full-time
- Team management
- Mentoring
- Recruiting
- Annual leave
Quick apply
13d
Head of TechOps Delivery
Betfred —Manchester
- £85,000 - £100,000 a year
- Full-time
- Organisational skills
- Agile
- Leadership
Quick apply

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Assistant to the Head of Group Operations

Jetchem Systems Limited -
Ramsbottom

Quick apply

Job details

Permanent | Full-time
12 days ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Operations management
Report generation
Spreadsheets
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Microsoft Office
Administrative experience
Continuous improvement
Organisational skills
Management reporting
Project progress tracking
Progress tracking

Full job description

Jetchem Systems Limited and Superjet are market leaders in the High-Pressure Water Jetting Industry. We cover everything from administration, engineering, parts, training, hire, service and sales and are dedicated in providing an impressive range of quality products, which is an A - Z of what is required within the drainage industry.

We are looking for a highly organised, proactive and commercially minded individual to join our business as Assistant to the Head of Group Operations.

Location: Jetchem Systems (Head Office) Ramsbottom
Hours: Full-time
Reports to: Head of Group Operations

The Role

This is not a traditional administrative assistant role.

You will work closely with the Head of Group Operations across multiple areas of the business, helping to coordinate projects, improve processes, monitor performance and ensure actions are followed through.

The successful candidate will gain exposure to how the wider group operates and will have the opportunity to develop into a broader operations management role as their experience and responsibilities grow.

What You'll Be Doing

Your responsibilities will include:

Supporting the Head of Group Operations with day-to-day operational priorities.
Coordinating projects across different departments and companies within the group.
Tracking actions, deadlines and deliverables and ensuring they are completed.
Preparing reports, spreadsheets, KPIs and management information.
Analysing operational performance and identifying areas for improvement.
Helping develop and implement new procedures and systems.
Liaising with sales, purchasing, finance, engineering, production and other departments.
Supporting supplier and customer-related operational matters where required.
Attending operational meetings, recording actions and following them through to completion.
Investigating operational problems and helping develop practical solutions.
Assisting with fleet, facilities, equipment and company asset management.
Supporting continuous-improvement and cost-saving projects.
Helping maintain company policies, procedures and operational documentation.
Taking ownership of smaller projects as your experience develops.
Providing general support to the Head of Group Operations wherever required.

Who We're Looking For

We're more interested in finding the right person with the right attitude than someone who ticks every box.

You'll ideally be:

Extremely organised and able to manage several priorities at once.
Confident communicating with people at all levels.
Comfortable challenging things when they don't look right.
Good with numbers and commercially aware.
Confident using Excel, Microsoft 365 and business systems.
Naturally interested in understanding how a business works.
Practical and solutions focused.
Able to work independently and take ownership.
Comfortable working in a fast-moving environment.
Reliable, professional and discreet.
Someone who doesn't need to be constantly told what to do next.

Experience within operations, engineering, manufacturing, construction, utilities, logistics or a technical business would be advantageous but isn't essential.

The Person we are looking for:

This position would suit someone who wants more than simply an administrative job.

We're looking for someone who can eventually become the right hand to the Head of Group Operations — someone who understands what's happening across the business, keeps projects moving and can be trusted to take responsibility.

There is significant scope for the position to develop. As your knowledge and capability increase, you'll be given greater responsibility for projects, processes and operational areas of the business.

Benefits:

Company pension
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in manchester, eng

Assistant to the Head of Group Operations

Head of Corporate Operations

Business Performance and Improvement Officer

Client Services Executive

Head of Data Protection

Head of Order to Delivery

Telesales Team Leader

Compliance Executive

Event Manager

Customer Service Coordinator

BA Cityflyer Procurement Executive (12 Month Fixed Term Contract)

Leisure Team Leader (Casual Contract)

Vulnerable Customer Manager

Head of Greater Manchester Shared Services

Head of Land & Partnerships

Hospitality Operations Manager - Cultural Institutes (UMC)

Chocolate Advisor

Ramp Agent

Team Manager - Relationship Management

Head of TechOps Delivery

I want to receive the latest job alerts for head of customer service in manchester, eng

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