Client manager Work, Jobs in Methil, Fif (with Salaries)

Operations Manager
Raeburn Training —Kirkcaldy
- £35,000 - £48,000 a year
- Full-time
- Continuous improvement
- Human resources
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Office Manager
Individual Cash Management Solutions —Glenrothes
- £45,000 a year
- Full-time
- Customer service
- Team management
- Human resources
- Free parking
- Life insurance
Quick apply
3d
Event support / Co-ordinator
Edinburgh Training & Conference Venue —Edinburgh
- From £13.45 an hour
- Full-time
- CRM software
- Google Suite
- Front desk
Quick apply
Operations Manager
BidvestNoonan —Musselburgh
- £38,000 a year
- Full-time
- English
- Quality control
- Travel
Quick apply
Stores & Purchasing Co-ordinator
HF Group Ltd —Edinburgh
- Up to £30,000 a year
- Organisational skills
- In-person
- Communication skills
- Life insurance
Quick apply
Regional Account Manager
DART Tool Group —Kirkcaldy
- £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Profit sharing
- Annual leave
Quick apply
5d
Spares & After Sales Co-ordinator
Huber Technology —Dundee
- £21,500 a year
- Part-time
- ERP systems
- Microsoft Office
- Administrative experience
- Life insurance
- Sick pay
Quick apply
13d
CRM Manager
Burges Salmon —Edinburgh
- CRM software
- Data analysis skills
- Leadership
Albion Gases - Cellar Gas Business Development Manager (East Coast)
Albion Gases LTD —Edinburgh
- £35,000 - £42,250 a year
- Full-time
- Business development
- Travel
- Organisational skills
- Employee discount
Quick apply
5d
Quality & Compliance Manager
Equans —Kirkcaldy
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Brand Ambassador
Native —St. Andrews
- £14.28 - £19.38 an hour
- Day shift
- Bilingual
- Customer service
- English
- Flexitime
- Flexible schedule
Quick apply
4d
Client Account Manager
Everysite / TLR Ltd —Edinburgh
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Organisational skills
Quick apply
12d
Commercial Administrator
OCS Group —Loanhead
- Remote
- Data entry
- Organisational skills
- SharePoint
Quick apply
13d
Head of Hospitality & Events
BaxterStorey UK —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hotel
- Budgeting
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Area Operations Manager
Cleanology —Edinburgh
- £35,000 - £38,000 a year
- Weekend availability
- Travel
- Human resources
- Recruiting
- Annual leave
- Gym membership
Quick apply
12h
Venue Operations Manager - The Liar Bar
Dundee University Students Association —Dundee
- £29,743 - £29,744 a year
- Overtime
- Hospitality
- Bar
- Social media management
Quick apply
Event and Sales Executive
Dundee Industrial Heritage Ltd —Dundee
- £13.45 an hour
- Part-time
- CRM software
- Hospitality
- Sales
- Employee discount
Quick apply
Manager Designate- Dundee
Chisholm Hunter Ltd —Dundee
- £36,000 a year
- Full-time
- Employee discount
Quick apply
Trunk Road Incident Liaison Officer
BEAR Scotland Limited —Queensferry
- Weekend availability
- Data entry
- Communication skills
- Annual leave
- Employee assistance programme
11d
Assistant General Manager
Richard R Black & Son T/As Lindores - Stay —Cupar
- £29,000 - £36,000 a year
- Weekend availability
- English
- Business development
- Team management
- Free parking
- Employee discount
Quick apply
2d

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Operations Manager

Raeburn Training
Kirkcaldy

Quick apply

Job details

Full-time
£35,000 - £48,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
On-site parking

Qualifications

Document control
Operations management
Team leadership
Internal quality management system auditing
Compliance audits
Quality management
Complaint handling
Learning quality assurance auditing
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Human resources
Business continuity planning
Management reporting
Risk assessment
Supply chain quality assurance
Training & development
Document management
Business
Quality management system (QMS) implementation
Leadership
Internal quality assurance
Corporate regulatory compliance oversight

Full job description

Overview

We are delighted to be creating this new role due to continued business growth and new frameworks secured. We are seeking a dynamic and motivated Operations Manager to provide practical, hands-on oversight of Raeburn Training’s day-to-day operations. The role coordinates training delivery, quality and awarding-body compliance, finance and administration, health and safety, and the management of associate instructors and third-party providers.

Working closely with the Director and the wider team, the postholder ensures that services are well planned, delivered consistently and supported by proportionate controls suited to a small business. The role line manages designated Finance and Administration team members and escalates significant contractual, employment, financial, safeguarding, compliance or reputational matters to the Director.

Key Responsibilities

Operational Management & Training Delivery

· Oversee day-to-day training operations, working closely with the Director, Training Operations and Academy Manager, instructors and Business Support team so that courses are planned, resourced, communicated and delivered effectively.

· Maintain an overview of delivery schedules, instructor capacity, venues and equipment, learner administration, materials and certification, helping the team resolve operational issues and manage changes promptly.

· Support the onboarding, allocation and ongoing management of employees, associate instructors and third-party trainers involved in delivery, ensuring that they understand requirements and have the information and resources needed.

· Review delivery performance, learner and client feedback, incidents, complaints and workload information, taking practical action to protect quality, service and business continuity.

Quality Management & Assurance

· Maintain and improve a proportionate quality-management and assurance framework, with clear procedures, checks, records and management information, including preparation for ISO accreditation when the timing is right for the business.

· Plan and complete risk-based quality reviews, internal audits and delivery observations across training and business-support activities.

· Manage complaints, incidents, concerns and non-conformities in a fair and consistent way, ensuring that findings and decisions are properly recorded.

· Agree practical corrective and preventive actions, monitor them to completion, confirm that recurring issues are addressed and escalate significant risks to the Director.

Awarding-Body Compliance

· Act as the organisational lead for awarding-body requirements, keeping current with centre and qualification standards, guidance, approval conditions and deadlines.

· Coordinate centre and qualification approvals, external quality assurance, monitoring visits and audits, ensuring that required evidence, policies, records and registers are current and readily available.

· Maintain a practical compliance calendar for submissions, reviews, renewals and actions, working with relevant team members to meet agreed deadlines.

· Address awarding-body feedback and actual or potential breaches promptly, escalating to the Director and coordinating notifications or remedial action where required.

Policies, Audit & Continuous Improvement

· Develop, review and maintain the essential policies, procedures and controlled documents needed by the business, ensuring that they reflect legal, contractual, awarding-body and operational requirements.

· Keep document ownership, review dates and version control simple, clear and workable, and ensure that approved changes are communicated to staff with guidance or training where needed.

· Conduct audits as appropriate and use audit findings, complaints, incidents, learner and client feedback, and management information to identify risks, recurring issues and practical improvements.

· Share good practice, allocate improvement actions and follow them through to completion, escalating overdue or high-risk matters where progress is inadequate.

Third-Party Providers & Associate Instructors

· Maintain proportionate approval, due-diligence and annual-review arrangements for associate instructors, suppliers and third-party training providers, including checks of qualifications, insurance, policies, references and declarations.

· Keep an accurate approved-provider register and risk-based monitoring schedule, including delivery observations and reviews of learner feedback, complaints, records and performance.

· Set clear expectations for delivery, evidence, communication and conduct, and provide constructive feedback with development or corrective actions where needed.

· Increase monitoring, restrict work allocation or recommend suspension or removal where required standards are not met or risks are not adequately controlled.

Finance, Administration & Team Leadership

· Line manage designated Finance and Administration team members through clear priorities, regular one-to-one meetings, workload planning, performance support and development.

· Maintain management oversight of invoicing, purchase administration, payment processing, credit control, payroll inputs, financial records, aged debt and cashflow information, ensuring appropriate approval and supporting evidence.

· Ensure that essential administration processes are documented and consistently followed, key deadlines and cover arrangements are managed, and confidentiality, data protection and record-retention requirements are maintained.

· Identify gaps in capacity, performance or controls and implement practical improvements, consulting the Director and HR support on significant employee or capability matters.

Health, Safety & Business Controls

· Maintain day-to-day oversight of health and safety arrangements, ensuring that risk assessments, safe-start procedures and safe systems of work are current, understood and followed.

· Carry out proportionate workplace and training-delivery safety checks, record required actions and follow them through to completion.

· Ensure that important business controls, records and delegated responsibilities are clear and consistently applied across the team, escalating serious safety, safeguarding, legal, financial or reputational concerns promptly.

Management Reporting

· Provide the Director with concise and timely reports on operational delivery, quality, compliance, finance and administration, health and safety, providers and outstanding actions.

· Maintain accurate trackers, registers and evidence to support management review, business continuity and external scrutiny.

· Highlight emerging risks, capacity issues, overdue actions and decisions that require Director input.

Pay: £35,000.00-£48,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Kirkcaldy KY1 3NL: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have a minimum of awareness of Health and Safety in the workplace and willing to undertake further training?

Experience:

Operations management: 3 years (preferred)
Quality management: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Kirkcaldy KY1 3NL (preferred)

Work Location: In person

Quick apply

Refine Your Search

client manager jobs in methil, fif

Operations Manager

Office Manager

Event support / Co-ordinator

Operations Manager

Stores & Purchasing Co-ordinator

Regional Account Manager

Spares & After Sales Co-ordinator

CRM Manager

Albion Gases - Cellar Gas Business Development Manager (East Coast)

Quality & Compliance Manager

Brand Ambassador

Client Account Manager

Commercial Administrator

Head of Hospitality & Events

Area Operations Manager

Venue Operations Manager - The Liar Bar

Event and Sales Executive

Manager Designate- Dundee

Trunk Road Incident Liaison Officer

Assistant General Manager

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