It systems Work, Jobs in Middlesbrough, Eng (with Salaries)

1st/2nd Line IT Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee assistance programme
- Employee discount
Quick apply
5d
IT Support Associate
Cummins Inc. —Darlington
- Computer Science
- Analysis skills
- Bachelor's degree
4h
Head of Digital Services (IT)
Middlesbrough College —Middlesbrough
- £53,352 - £62,751 a year
- Call to connect
- Annual leave
- Employee assistance programme
NYES Digital IT Officer
North Yorkshire Council —Northallerton
- £27,254 - £34,434 a year
- Full-time
- Google Suite
- Employee discount
7d
IT Manager
Lionweld Kennedy —Middlesbrough
- Full-time
- Training & development
- Communication skills
- Time management
- Free parking
- Employee assistance programme
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Organisational skills
Quick apply
8d
Junior Network Engineer
Magnet —Darlington
- £26,538.49 - £30,000.00 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
3h
IT Systems Project Manager (CMMS or Maximo)
Zenovo —Middlesbrough
- £400 - £450 a day
Quick apply
12d
MIS Support Officer
North Yorkshire Council —Northallerton
- £34,434 - £38,200 a year
- Full-time
- Hybrid work
- School
- Flexitime
- Employee discount
6d
Warehouse Team Member - Flexi - FTC
KP Snacks —Billingham
- £34,274.37 a month
- Temporary
- Computer literacy
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Craft Team Member - Instruments
British Steel —Teesside
- £41,617.78 a year
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
Warehouse Team Member - FTC
KP Snacks —Billingham
- £29,265.02 a month
- Temporary
- Computer literacy
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
SAP Systems Developer
Lionweld Kennedy —Middlesbrough
- Full-time
- SQL
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Accounts and Returns Administrator
Ultralight Outdoor Gear Ltd —Billingham
- From £28,726 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Accounting Officer
Middlesbrough Council —Middlesbrough
- £33,699 - £35,412 a year
- Full-time
- Accounting
- Communication skills
- Annual leave
- Employee discount
7d
IT Security Apprentice
QA Apprenticeships —Houghton le Spring
- £20,000 a year
- Full-time
- Computer literacy
- Writing skills
- Bachelor's degree
- Employee discount
4d
Accounts Payable Adviser (20 hours per week)
Middlesbrough Council —Middlesbrough
- £27,254 - £28,142 a year
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
10d
Cloud & Infrastructure Engineer
Causeway Technologies —Middlesbrough
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Software Engineer - Java
Causeway Technologies —Middlesbrough
- Hybrid work
- Software development
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Estate Agent
The Property Experts —Redcar
- £8,400 a month
- Remote
Quick apply

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1st/2nd Line IT Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour
5 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
IIS
Microsoft Office Suite
Windows
Microsoft Office
Firewall
Computer hardware
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

it systems jobs in middlesbrough, eng

1st/2nd Line IT Support Analyst

IT Support Associate

Head of Digital Services (IT)

NYES Digital IT Officer

IT Manager

IT Support Technician

Junior Network Engineer

IT Systems Project Manager (CMMS or Maximo)

MIS Support Officer

Warehouse Team Member - Flexi - FTC

Craft Team Member - Instruments

Warehouse Team Member - FTC

SAP Systems Developer

Accounts and Returns Administrator

Accounting Officer

IT Security Apprentice

Accounts Payable Adviser (20 hours per week)

Cloud & Infrastructure Engineer

Software Engineer - Java

Estate Agent

I want to receive the latest job alerts for it systems in middlesbrough, eng

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