Billing administrator Work, Jobs in Mitcham, Gtl (with Salaries)

Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Continuous improvement
Quick apply
12d
Receptionist & Administrator
Priory —London
- £26,300 a year
- Full-time
- Organisational skills
- Front desk
- IT
- Annual leave
- Referral programme
Quick apply
7d
Finance Administrator
Oner Active —London
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- QuickBooks
- Annual leave
Administrator
VDM Roofing Ltd —Fulham
- £16,000 - £22,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Billing Administrator
Ogier —London
- Full-time
- Hybrid work
- Microsoft Office
Credit Control Administrator - Part Time
The London Clinic —London
- Up to £15 an hour
- Part-time
- Microsoft Excel
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Life insurance
2d
Accounts Assistant
Knight Piesold Consulting —London
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Team Administrator - 12 month Fixed Term Contract
SW Group —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Business Support Administrator
Menzies LLP —Gatwick Airport
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Client Trust Officer
Apex Group —St. Helier
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Billing Supervisor
Achieve Together —Leatherhead
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Leadership
- Employee discount
Business Support Administrator
Beever and Struthers —Gatwick Airport
- Full-time
- Hospitality
- Customer service
- Microsoft Office
GP Receptionist/Administrator
Mountfield Surgery —London
- £24,420.00 - £38,522.02 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
10d
Database Administrator
vServices —London
- Maintenance
- Analysis skills
- Bachelor's degree
Business Administrator
Menzies LLP —Crawley
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Contract Administrator
JLL —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Orthodontic Administrator
The Sandford Suite Ltd —Bexleyheath
- £13 - £15 an hour
- Full-time
- Patient care
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
4d
Administrator
Bumblebee Education BBE —Southgate Green
- £100 - £130 a day
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
2d
Company Secretarial Administrator - Colindale
Xeinadin —Colindale
- No experience needed
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Business Administrator
Beever and Struthers —Gatwick Airport
- Full-time
- Customer service
- Microsoft Office
- Administrative experience

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Customer Care Administrator

Osprey Charging Network
London

Quick apply

Job details

Permanent
£28,000 - £30,000 a year
12 days ago

Qualifications

Customer service
Salesforce
Continuous improvement
Driving

Full job description

ABOUT US:

We are building the charging network for the future of transport, to benefit the next generation and our planet.

Osprey is one of the UK’s largest and most popular public rapid charging networks for electric vehicles. We provide all drivers with high-power charging at a convenient and thoughtfully placed network of locations, across the UK. The experience is fast, reliable, open-access and easy-to-use, and we invest in long-term partnerships. Osprey is consistently ranked in the top 3-4 public charging networks in the UK by independent customer satisfaction surveys. We are proud to be accredited as a ‘2025 Great Place to Work,’ consistently striving to create an inspiring and supportive environment where everyone can thrive.

Our purpose is to create a healthier environment for current and future generations. We help landlords achieve their sustainability goals by providing a fully funded, maintained, and operated EV charging infrastructure solution. We advocate for accessible charging and removing barriers to electrification or all drivers, including business fleets of all sizes through roaming and fleet solutions.

LOCATION: Hybrid – Office & Home-based (Weekdays in the office, weekend work at home).

DAYS/HOURS: Up to 5 days a week which includes a Monday, Friday and weekends (Saturday and/or Sunday). Weekend work is critical for this customer care role. Hours are 09:00 – 17:30 however can discuss additional flexibility if needed.

ABOUT THE ROLE:

Are you a people person? Do you thrive in a fast-paced environment?

We’re looking for a Customer Care Administrator with a passion for delivering exceptional customer service who has the initiative and troubleshooting skills to handle customer queries and issues efficiently.

This role sits between a traditional L1 and L2 support position, meaning you will handle a mix of straightforward and complex customer issues—escalating only when necessary while ensuring excellent service to our users.

ROLES& RESPONSIBILITIES:

Acting as the first point of contact for customer queries but with the expertise to go beyond basic troubleshooting.
Understanding, analysing, and resolving issues efficiently while knowing when to escalate.
Investigating and resolving customer issues—ranging from simple fixes to more in-depth troubleshooting. This includes but is not limited to: Billing and transaction queries, receipt requests, FAQs, complaints and reporting and data collection.
Working independently while being an active team player in a collaborative environment.
Documenting solutions and improving processes to enhance future support efficiency.
Providing feedback on recurring issues and contributing to continuous improvement efforts.

SKILLS AND EXPERIENCE:

Excellent verbal and written communications skills.
Proficiency in Salesforce or other CRM tools is a plus.
Passionate about exceptional customer service with previous experience.

Company Overview

Are you passionate about driving change in the world of electric vehicles? At Osprey, we're on a mission to revolutionise the EV charging experience, and we’re always on the lookout for talented individuals to join our dynamic team.

Quick apply

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billing administrator jobs in mitcham, gtl

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