Client representative Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Customer Advisor
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- £14.29 an hour
- Full-time
- Hybrid work
- Communication skills
Support Contract Engineer (Document Control)
Express Engineering —Gateshead
- From £28,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Venue Presentation Manager - Sunderland
CleanEvent Services Ltd —Sunderland
- £36,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Store discount
- Employee discount
Quick apply
7d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
Call Centre Representative
Neon Design Consultancy —Newcastle upon Tyne
- From £26,000 a year
- Full-time
- Customer service
- Recruiting
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Field Sales (Account Manager)
CITY ELECTRICAL FACTORS LTD —Newcastle upon Tyne
- £28,000 - £35,000 a year
- Full-time
- Business development
- Conflict management
- In-person
- Free parking
- Employee discount
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
Quick apply
Sales Development Representative
Venatrix —Newcastle upon Tyne
- £30,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
Quick apply
9d
CRM Coordinator (9m FTC)
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- CRM software
- Databases
- Analysis skills
Quick apply
10d
Digital Experience Coordinator
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- Analysis skills
- Organisational skills
- Analytics
Quick apply
Food Service Auditor, Newcastle (Independent Contractor)
NSF International —Newcastle upon Tyne
- Weekend availability
- Hospitality
- Travel
- Communication skills
- Flexible schedule
Project Manager
Ion Industries —Newcastle upon Tyne
- £30,000 - £375,000 a year
- Full-time
- Organisational skills
- Time management
Associate - Employment
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- Business development
Quick apply
Contract Engineer
Express Engineering —Gateshead
- From £38,000 a year
- Full-time
- Organisational skills
- In-person
- Manufacturing
- Employee assistance programme
- Sick pay
Quick apply
Proposal and Marketing Specialist
NORR —Newcastle upon Tyne
- Full-time
- Bachelor's degree
- Organisational skills
Quick apply
Sales Development Representative
Cintra HR & Payroll Services —Newcastle upon Tyne
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Communication skills
- Employee assistance programme
Quick apply
4d
Marine Project Quality Manager
Siemens Energy —Newcastle upon Tyne
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
Outbound Sales Executive
Marmax Products —Stanley
- From £28,668.15 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Salesforce
Quick apply
9d
Part-time Sales Representative
Rope Access Trade Solutions —South Shields
- £14 - £18 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Business development
- Travel
Quick apply
Passive Fire Stopping & Compartmentation Surveyor Job
Isoler Limited —Durham
- £35,000 - £55,000 a year
- Full-time
- Business development
- Continuous improvement
- Quality control
Quick apply
10d

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client representative jobs near newcastle upon tyne, eng

Customer Advisor

Alexander Mann Solutions (AMS) -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£14.29 an hour

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
Customer interaction
Multidisciplinary collaboration
Outbound calling
Communication skills

Full job description

Job description - summary

We're looking for compassionate and resilient individuals to join our Customer Support Operations team, supporting customers through some of life's most challenging circumstances.

Our Bereavement Services and Power of Attorney teams provide specialist support to customers and their representatives when they need us most. In this role, you'll manage a varied and often complex caseload, handling both telephony and back-office activities while delivering exceptional customer outcomes within a highly regulated environment.

Job description - the role

You'll take ownership of customer cases, working closely with colleagues across the bank, solicitors, charities, and other external partners to ensure every customer receives the support, guidance, and care they need.

If you're highly organised, thrive in a fast-paced environment, and combine excellent attention to detail with genuine empathy, we'd love to hear from you.

What You'll Be Doing

Taking full ownership of customer enquiries and cases, seeing them through to resolution while delivering positive customer outcomes.
Managing a high volume of inbound and outbound calls, alongside a busy caseload, whilst maintaining accuracy and quality.
Supporting customers who may be experiencing bereavement, vulnerability, or other life-changing circumstances, providing compassionate and personalised support.
Working within a regulated environment, ensuring all activities are completed accurately and in line with policies, procedures, and regulatory requirements.
Collaborating with colleagues across branches, contact centres, and specialist teams, as well as external organisations such as solicitors and charities.
Identifying customer needs and tailoring solutions to their individual circumstances.
Escalating complex cases appropriately and engaging specialist support where required.
Building strong relationships with internal and external stakeholders to create a seamless customer experience.
Sharing knowledge and best practice to support continuous improvement and team success.

Candidate Profile: Key accountabilities, skills & experience

What You'll Bring

Experience delivering excellent customer service in a fast-paced operational, contact centre, or regulated environment.
A strong sense of ownership and accountability, with the ability to manage your workload effectively and independently.
Excellent attention to detail, ensuring customer information and case activity are processed accurately.
Confidence managing multiple priorities, high call volumes, and complex cases while maintaining quality standards.
Strong communication and listening skills, with a natural ability to build rapport and demonstrate empathy.
The confidence to have sensitive conversations and support customers through difficult situations.
A collaborative approach and the ability to work effectively with colleagues and external partners.
An understanding of the importance of regulatory compliance, risk management, and delivering fair customer outcomes.
Resilience, adaptability, and a positive attitude in an ever-changing environment.

About the client

What’s on offer?

Working schedule: Monday – Friday 9am -5pm
Hourly rate: £14.29
Start date – 5th October 2026
Total hours: 35 hours per week
Contract length: 6 months
Hybrid working once Signed off by management

Office location: Leeds, Gosforth & Glasgow

Next steps

Why Join Us?

This is more than a customer service role. It's an opportunity to make a genuine difference to customers during some of the most important moments of their lives. You'll join a supportive team that values empathy, collaboration, ownership, and continuous improvement, while providing opportunities to develop your skills and build a rewarding career.

If you're passionate about helping people, take pride in your work, and can thrive in a busy, regulated environment, we'd love to hear from you.

Job Reference: AMSCWS01197

Apply Now

Refine Your Search

client representative jobs in newcastle upon tyne, eng

Customer Advisor

Support Contract Engineer (Document Control)

Venue Presentation Manager - Sunderland

JUNIOR SALES ADVISOR

Call Centre Representative

Field Sales (Account Manager)

JUNIOR SALES CONSULTANT

Sales Development Representative

CRM Coordinator (9m FTC)

Digital Experience Coordinator

Food Service Auditor, Newcastle (Independent Contractor)

Project Manager

Associate - Employment

Contract Engineer

Proposal and Marketing Specialist

Sales Development Representative

Marine Project Quality Manager

Outbound Sales Executive

Part-time Sales Representative

Passive Fire Stopping & Compartmentation Surveyor Job

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