Line support engineer Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
6d
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
9d
Platform Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- AWS
- Mentoring
Quick apply
Offshore Technician Scheme
Enshore Subsea Ltd —Blyth
- £17,500 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
Level 3 Stores Assistant - Shifts
Northern Trains —Newcastle upon Tyne
- £42,445 a year
- Full-time
- Forklift
7d
Electronic Engineers - all levels
Leonardo UK Ltd —Newcastle upon Tyne
- £37,400 - £84,955 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Gas Engineer
Places for People —Newcastle upon Tyne
- £46,738.65 a year
- Overtime
- IT
- Annual leave
- Sick pay
12d
Apprentice Application Operations Engineer
Department for Work and Pensions —Newcastle upon Tyne
- £32,137 a year
- Overtime
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
12d
Operations Engineer
Siemens Energy —Newcastle upon Tyne
- Full-time
- Engineering
8d
DevOps Engineer - Gateshead or Leeds
TEAM RH FITNESS LTD —Gateshead
- £50,000 - £50,001 a year
- Hybrid work
- DevOps
- AWS
- Computer networking
Quick apply
Engineer Surveyor (Alnwick to Newcastle area)
TÜV SÜD —Newcastle upon Tyne
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
9d
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
7d
Reliability Technician
BES Group —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Microsoft Office
- Travel
- Data entry
- Annual leave
- Employee assistance programme
5d
HVAC Engineer
CBRE —Gateshead
- Weekend availability
- Maintenance
- HVAC
- Mechanical knowledge
Multi Skilled Technician (Mech Bias)
Mitie —Newcastle upon Tyne
- 12 hour shift
- Hospital
- Maintenance
- Plumbing
- Employee discount
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
CAD Technician
PS Design & Engineering —Washington
- Full-time
- Hybrid work
- AutoCAD
- Employee assistance programme
Cloud Infrastructure Engineer - AWS
Giacom —Prudhoe
- £45,000 - £49,000 a year
- DevOps
- AWS
- Scripting
- Annual leave
Quick apply
Senior Highways Engineer
Kier Group —Newcastle upon Tyne
- From £46,000 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Travel
- Flexible schedule
Project Engineer
Siemens Energy —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Annual leave

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line support engineer jobs near newcastle upon tyne, eng

1st Line Support Engineer

IT Professional Services Ltd. -
Chester-le-Street

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
6 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Operating systems
Windows
Computer networking
Mac OS
Communication skills
CompTIA A+

Full job description

Overview

We are seeking a dedicated and proactive 1st Line Support Engineer to join our dynamic IT support team. The successful candidate will be responsible for providing frontline technical assistance to users, resolving a wide range of hardware and software issues promptly and professionally. This role offers an excellent opportunity to develop your technical skills within a supportive environment, contributing to the smooth operation of our organisation’s IT infrastructure. The position is paid and suitable for individuals eager to grow their career in IT support.

Duties

Respond promptly to incoming support requests via phone, email, or ticketing system, ensuring timely resolution of user issues.
Troubleshoot and resolve common hardware, software, and network problems for end-users across various departments.
Provide guidance and support on the use of organisational applications and systems, including operating systems, productivity tools, and specialised software.
Escalate complex issues to higher-level support teams or external vendors when necessary, ensuring clear communication and documentation throughout the process.
Maintain accurate records of support tickets, actions taken, and resolutions provided in the support management system.
Assist with setting up new user accounts, hardware devices, and peripherals as required.
Contribute to the creation and maintenance of user guides and FAQs to improve self-service support options.
Participate in ongoing training sessions to stay updated with emerging technologies and organisational policies.

Experience

Previous experience in a similar 1st Line Support or helpdesk role is desirable but not essential; training will be provided for suitable candidates eager to learn.
Familiarity with common operating systems (Windows, macOS) and basic networking concepts is advantageous.
Strong problem-solving skills with an organised approach to managing multiple support requests simultaneously.
Excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
A proactive attitude with a keen interest in developing a career within IT support environments.
Relevant certifications such as CompTIA A+ or Microsoft Certified Fundamentals are beneficial but not mandatory.

This role is ideal for motivated individuals seeking an entry-level position in IT support that offers professional development opportunities within a collaborative team environment.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Chester-le-Street DH2 1AQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Operations Desk: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in newcastle upon tyne, eng

1st Line Support Engineer

2nd Line Support Technician

Platform Engineer

Offshore Technician Scheme

Level 3 Stores Assistant - Shifts

Electronic Engineers - all levels

Gas Engineer

Apprentice Application Operations Engineer

Operations Engineer

DevOps Engineer - Gateshead or Leeds

Engineer Surveyor (Alnwick to Newcastle area)

Infrastructure and Network Engineer

Reliability Technician

HVAC Engineer

Multi Skilled Technician (Mech Bias)

Service Desk Consultant - 2nd Line (Infrastructure)

CAD Technician

Cloud Infrastructure Engineer - AWS

Senior Highways Engineer

Project Engineer

I want to receive the latest job alerts for line support engineer in newcastle upon tyne, eng

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