Customer support & client services Work, Jobs in Nottingham, Eng (with Salaries)

Administration Officer
Unique Financial Services —Nottingham
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
9d
Independent Living Advisor
People Places Lives Ltd. —Nottingham
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Office Administrator
Focus Consultants —Nottingham
- Up to £27,500 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
Customer Service Agent
John Pye & Sons —Nottingham
- Up to £23,441.60 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
Business Client Service Specialist
HSBC Global Services Limited —Leicester
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
Customer Service Executive
Diversity —Nottingham
- From £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Sick pay
Quick apply
9d
Business Management Trainee
ETM Business Ltd —Nottingham
- £28,955 - £30,498 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Referral programme
Quick apply
Data Researcher – Full Time (hybrid – office/remote)
Beauhurst —Nottingham
- From £26,000 a year
- Full-time
- Hybrid work
- APIs
- Communication skills
- Work from home
Customer Operations Executive
Canopy —Nottingham
- £25,480 a year
- Overtime
- Hybrid work
- Customer service
- English
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Junior Sales Associate role
The Alpha Generation —Nottingham
- £350 - £700 a week
- Full-time
- Customer service
- No experience needed
- English
Quick apply
7d
Service Coordinator
Sunfish Services Limited —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Junior Sales Ambassador
Deep Promotions —Nottingham
- £490 - £550 a week
- Part-time
- Bilingual
- Hospitality
- Sales
- Referral programme
Quick apply
Front-of-House and Reception (Part-Time)
Wimpole Nottingham | Highfield House —Long Eaton
- £12.71 - £15.00 an hour
- Part-time
- Microsoft Word
- Customer service
- Administrative experience
- Free parking
Quick apply
Administration Assistant
Trent Estate Agents Limited —Nottingham
- £13.50 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Trainee Sales Manager
Signature Consulting Direct —Nottingham
- £32,000 - £35,000 a year
- Full-time
- Sales
- Public speaking
- In-person
Quick apply
Nights Role: Mobile Response Officer
Key Security (UK) Ltd —Nottingham
- £13.45 an hour
- 12 hour shift
- Driving
- Free parking
Quick apply
12d
Business Development Manager
CitySprint —Calverton
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
Bank Imaging Administrator
Spire Healthcare —Nottingham
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
12d
Management Trainee | Hospitality to Leadership Pathway
Wave Consultancy Ltd —Nottingham
- £28,420.00 - £30,614.73 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Digital and Systems Support Officer
Leicester City Council —Leicester
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Work from home
7d

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customer support & client services jobs near nottingham, eng

Administration Officer

Unique Financial Services -
Nottingham

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
9 days ago

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Organisational skills
Financial services
Communication skills
Time management

Full job description

Job Summary

We are seeking a highly organised and detail-oriented Mortgage Administrator to join our growing team. The successful candidate will provide comprehensive administrative support to Mortgage Advisers, ensuring mortgage applications are processed efficiently from initial enquiry through to completion. The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple cases while delivering exceptional customer service.

Key Responsibilities
Mortgage Case Management

Process new mortgage applications accurately and efficiently.
Prepare and submit mortgage applications to lenders.
Monitor the progress of applications from submission through to completion.
Liaise with lenders, solicitors, estate agents, valuers, and clients to obtain updates and resolve outstanding queries.
Ensure all case files are maintained accurately and in accordance with regulatory requirements.
Chase outstanding documentation and keep all parties informed of case progress.

Client Support

Act as the primary administrative point of contact for clients throughout the mortgage process.
Request and verify client documentation, including proof of income, identification, bank statements, and supporting evidence.
Provide regular updates to clients regarding the status of their applications.
Deliver a professional and high standard of customer service at all times.
Communication & Coordination
Build and maintain strong relationships with lenders, solicitors, surveyors, and other third parties.General Administrative Duties
Manage incoming calls, emails, and correspondence.
Maintain organised electronic and paper filing systems.
Produce reports and assist with management information when required.

Skills & Experience
Essential

Previous experience in a mortgage administration or financial services administration role.
Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to manage multiple cases simultaneously.
Competent in Microsoft Office, including Word, Excel, and Outlook.
Ability to work independently and as part of a team.
Strong customer service skills.

Desirable

Knowledge of the UK mortgage market and mortgage application process.
Experience using mortgage sourcing systems and CRM software.
Understanding of FCA regulations and mortgage compliance.
Experience working within a mortgage brokerage or financial advisory firm.

Personal Attributes

Professional and trustworthy.
Proactive with a positive attitude.
Strong problem-solving skills.
Ability to work under pressure and meet deadlines.
Excellent interpersonal skills.
Adaptable and willing to learn.
Committed to delivering outstanding customer service.

Performance Measures

Accuracy and quality of submitted applications.
Case turnaround times.
Customer satisfaction.
Compliance with FCA and company procedures.
Effective management of mortgage pipelines.
Timely completion of administrative tasks.
Coordinate appointments for Mortgage Advisers where required.
Escalate complex cases or issues to the appropriate adviser or manager promptly.
Support advisers with pipeline management to ensure service level agreements are met.

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in nottingham, eng

Administration Officer

Independent Living Advisor

Office Administrator

Customer Service Agent

Business Client Service Specialist

Customer Service Executive

Business Management Trainee

Data Researcher – Full Time (hybrid – office/remote)

Customer Operations Executive

Junior Sales Associate role

Service Coordinator

Junior Sales Ambassador

Front-of-House and Reception (Part-Time)

Administration Assistant

Trainee Sales Manager

Nights Role: Mobile Response Officer

Business Development Manager

Bank Imaging Administrator

Management Trainee | Hospitality to Leadership Pathway

Digital and Systems Support Officer

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