Support & client services Work, Jobs in Nottingham, Eng (with Salaries)

Administration Officer
Unique Financial Services —Nottingham
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
11d
Support Worker
Priory Group —Nottingham
- £26,228 a year
- Weekend availability
- Care plans
- Communication skills
- Free parking
- Annual leave
9d
Independent Living Advisor
People Places Lives Ltd. —Nottingham
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Customer Service Agent
John Pye & Sons —Nottingham
- Up to £23,441.60 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
Customer Service Executive
Diversity —Nottingham
- From £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Sick pay
Quick apply
11d
Financial Services Administrator
James Leighton Financial Services —Nottingham
- £28,500 - £31,500 a year
- Full-time
- Customer service
- Basic maths
- Organisational skills
- Health & wellbeing programme
- Referral programme
Quick apply
10d
Service Coordinator
Sunfish Services Limited —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Peer Support Coordinator
My Sight Nottinghamshire —Nottingham
- £27,632 a year
- Part-time
- CRM software
- Microsoft Office
- Working with children
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Support Worker
Priory —Nottingham
- £26,228 a year
- Weekend availability
- Care plans
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Administrator
Citizens Advice —Ilkeston
- £27,263 a year
- Hybrid work
- IT
- Communication skills
- Annual leave
- Work from home
2d
Junior Sales Associate role
The Alpha Generation —Nottingham
- £350 - £700 a week
- Full-time
- Customer service
- No experience needed
- English
Quick apply
9d
Business Management Trainee
ETM Business Ltd —Nottingham
- £28,955 - £30,498 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Referral programme
Quick apply
Trainee Sales Manager
Signature Consulting Direct —Nottingham
- £32,000 - £35,000 a year
- Full-time
- Sales
- Public speaking
- In-person
Quick apply
Bank Imaging Administrator
Spire Healthcare —Nottingham
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
14d
Face-to-Face Interpreter - Nottingham
WORD360 Language Services —Nottingham
- English
- Travel
- Communication skills
- Flexible schedule
Home Care Worker - Bramcote and Wollaton (Nottingham)
AliceCare@Home Ltd —Nottingham
- £16.53 an hour
- Weekend availability
- English
- In-person
- Care plans
- Paid training
Quick apply
7d
Commercial Insurance Account Handler
Baker Jayne Insurance Brokers Ltd —West Bridgford
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
Quick apply
Warehouse Operations Coordinator
Archinnova Healthcare and Business Services Ltd —Nottingham
- £2,500 - £2,600 a month
- Full-time
- ERP systems
- Organisational skills
- Warehouse experience
Quick apply
2h
Front-of-House and Reception (Part-Time)
Wimpole Nottingham | Highfield House —Long Eaton
- £12.71 - £15.00 an hour
- Part-time
- Microsoft Word
- Customer service
- Administrative experience
- Free parking
Quick apply
Freelance Social Media & Digital Communications Officer
Well for Life (working title of Derbyshire Positive Support) —Littleover
- Up to £20 an hour
- Part-time
- Hybrid work
- Social media management
- Communication skills
- Free parking
- Work from home
Quick apply
1d

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support & client services jobs near nottingham, eng

Administration Officer

Unique Financial Services -
Nottingham

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
11 days ago

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Organisational skills
Financial services
Communication skills
Time management

Full job description

Job Summary

We are seeking a highly organised and detail-oriented Mortgage Administrator to join our growing team. The successful candidate will provide comprehensive administrative support to Mortgage Advisers, ensuring mortgage applications are processed efficiently from initial enquiry through to completion. The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple cases while delivering exceptional customer service.

Key Responsibilities
Mortgage Case Management

Process new mortgage applications accurately and efficiently.
Prepare and submit mortgage applications to lenders.
Monitor the progress of applications from submission through to completion.
Liaise with lenders, solicitors, estate agents, valuers, and clients to obtain updates and resolve outstanding queries.
Ensure all case files are maintained accurately and in accordance with regulatory requirements.
Chase outstanding documentation and keep all parties informed of case progress.

Client Support

Act as the primary administrative point of contact for clients throughout the mortgage process.
Request and verify client documentation, including proof of income, identification, bank statements, and supporting evidence.
Provide regular updates to clients regarding the status of their applications.
Deliver a professional and high standard of customer service at all times.
Communication & Coordination
Build and maintain strong relationships with lenders, solicitors, surveyors, and other third parties.General Administrative Duties
Manage incoming calls, emails, and correspondence.
Maintain organised electronic and paper filing systems.
Produce reports and assist with management information when required.

Skills & Experience
Essential

Previous experience in a mortgage administration or financial services administration role.
Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to manage multiple cases simultaneously.
Competent in Microsoft Office, including Word, Excel, and Outlook.
Ability to work independently and as part of a team.
Strong customer service skills.

Desirable

Knowledge of the UK mortgage market and mortgage application process.
Experience using mortgage sourcing systems and CRM software.
Understanding of FCA regulations and mortgage compliance.
Experience working within a mortgage brokerage or financial advisory firm.

Personal Attributes

Professional and trustworthy.
Proactive with a positive attitude.
Strong problem-solving skills.
Ability to work under pressure and meet deadlines.
Excellent interpersonal skills.
Adaptable and willing to learn.
Committed to delivering outstanding customer service.

Performance Measures

Accuracy and quality of submitted applications.
Case turnaround times.
Customer satisfaction.
Compliance with FCA and company procedures.
Effective management of mortgage pipelines.
Timely completion of administrative tasks.
Coordinate appointments for Mortgage Advisers where required.
Escalate complex cases or issues to the appropriate adviser or manager promptly.
Support advisers with pipeline management to ensure service level agreements are met.

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

support & client services jobs in nottingham, eng

Administration Officer

Support Worker

Independent Living Advisor

Customer Service Agent

Customer Service Executive

Financial Services Administrator

Service Coordinator

Peer Support Coordinator

Support Worker

Administrator

Junior Sales Associate role

Business Management Trainee

Trainee Sales Manager

Bank Imaging Administrator

Face-to-Face Interpreter - Nottingham

Home Care Worker - Bramcote and Wollaton (Nottingham)

Commercial Insurance Account Handler

Warehouse Operations Coordinator

Front-of-House and Reception (Part-Time)

Freelance Social Media & Digital Communications Officer

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