Motor vehicle service advisors Work, Jobs in Nuthall, Ntt (with Salaries)

Customer Service Advisor
IN‘n’OUT Autocentres —Nottingham
- £30,000 - £32,000 a year
- Full-time
- Free parking
- Employee discount
VDA-Vehicle Damage Assessor
Chartwell Repair Centre —Derby
- From £42,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
- Store discount
Quick apply
5d
BMW Service Advisor
Sytner BMW Nottingham —Nottingham
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Vehicle Damage Assessor / VDA / Vehicle Estimator
Harlequin Motors Ltd —Leicester
- £40,000 - £45,000 a year
- Full-time
- Serving
- Customer service
- Driving
Quick apply
Vehicle Damage Assessor
Perrys Motor Sales Ltd —Holmewood
- £40,000 - £55,000 a year
- Full-time
- Employee discount
9d
Service Advisor
Vertu Motors —Worksop
- £33,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
9d
Service Advisor
Perrys Motor Sales Ltd —Chesterfield
- Full-time
- Communication skills
- Employee discount
3d
Lead Service Advisor
Lee Robinson Motor Services (Sileby) LTD —Loughborough
- £30,000 - £34,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Employee discount
Quick apply
Service Advisor
Pentagon Motor Group —Mansfield
- Monday to Friday
- Customer service
- Office experience
- Employee assistance programme
- Employee discount
Quick apply
Service Advisor
Lee Robinson Motor Services —Loughborough
- £29,000 - £32,000 a year
- Full-time
- Customer service
- Driving
- Computer skills
- Free parking
- Employee discount
Quick apply
Warranty Administrator / Service Advisor
Marshall Motor Group —Nottingham
- £32,128 a year
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
IN n OUT Autocentres —Nottingham
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Free parking
- Annual leave
Quick apply
Customer Service Advisor Apprenticeship
Calex UK —Chesterfield
- Full-time
- Customer service
- English
- IT
Service Manager
Vertu Motors —Derby
- £45,000 - £60,000 a year
- Full-time
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply
Service Consultant
Pentagon Motor Group —Loughborough
- £29,000 a year
- Monday to Friday
- Customer service
- Office experience
- Employee assistance programme
- Employee discount
Quick apply
Service Advisor
Guest Truck and Van —South Normanton
- Full-time
- IT
Customer Service Advisor Apprenticeship – Beechwood Mazda Derby
Calex UK —Derby
- Full-time
- Customer service
- English
- IT
Apprentice Service Advisor - TMS Volvo Leicester
TMS Motor Group —Leicester
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
4d
Customer Booking Advisor
Toomey Leasing Group —Derby
- £26,000 a year
- Full-time
- IT
- Communication skills
10d
Garage Office Administrator
Fast Road Vehicle Solutions —Burton-On-Trent
- £24,500 - £26,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
Quick apply

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Customer Service Advisor

IN‘n’OUT Autocentres -
Nottingham

Apply Now

Job details

Full-time
£30,000 - £32,000 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Life insurance
Referral programme
On-site parking

Full job description

In’N’Out Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.

As a Customer Service Advisor for In N Out, you will be the first point of contact for our customers. Your primary responsibilities will include greeting customers, answering enquiries, managing appointments and handling transactions. You will also be responsible for incoming calls and emails. You will play a crucial role in creating a positive and memorable experience for our customers.

Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.

Customer Service Duties

Greet customers warmly and create a welcoming atmosphere.
Answer customer enquiries in person, over the phone, and via email promptly and professionally.
Manage reservations, appointments, or bookings using our system for all vehicle requirements, i.e MOT’s, servicing etc.
Process transactions accurately, including handling cash and card payments and to complete all necessary cash, banking procedures within the Centre.
Providing timely communications with customers by liaising with the Senior Workshop Technician to establish when customer jobs will be completed and ready for collection.
Provide information about our services/products and promote special offers or car care bundles.
Make recommendations for other appropriate goods and services when appropriate and providing clear quotations.
Assisting the Senior Workshop Technician with the ordering and returning of parts
Drive quality and consistency of customer service enabling customer retention
To ensure transaction and customer satisfaction targets are achieved at all times.
To be responsible for the delivery of the IN n OUT experience to each and every customer, or visitor within the Centre.
To manage and assist with customer complaints alongside the Senior Workshop Technician and the Customer Care Manager ensuring a mutually satisfactory outcome is achieved resulting in customer delight.
To be responsible for daily opening and closing procedures and ensuring that site security is always maintained.
Maintain a clean and organised reception area, including the reception desk, waiting area, and other public spaces.
To set the standards and expectations of the business by adhering to all company policies and procedures and leading by example. Ensuring all team and personal assessments are completed on our on-line platform for training and assessments.
To proactively achieve and/or exceed sales targets and operating budgets within the allocated Centre.
To assist with any investigatory or disciplinary matters and/or any other HR requirements.
To conduct team meetings, including daily sales updates and business expectations.
To be involved in Centre development and car count, including PR and marketing.
To carry out any other reasonable tasks as requested by the AGM or other members of senior management.

Benefits:

Company pension with 5% contribution from the company
Cycle to work scheme
Employee discount plus free MOT and service annually
Free on site parking
Life insurance at three times your salary
Long service and birthday gifts
Uniform
Referral programme
Rotas negotiable

Supplemental pay:

Bonus scheme paid monthly
Performance bonus
Quarterly bonus

Testimonials from our current employees:

Coventry

Working for In n Out Autocentres is such a pleasure. The staff are all amazing from colleagues I work with to help from other branches and head office. From the day I started I felt welcomed and was made to feel like I was a member of the big In n Out Family and the training was impeccable nothing was cut short . Not only are they my work colleagues they are also my friends. Everyday brings me joy and I really enjoy coming to work daily.

Lincoln

After being in and out of the motor trade since I was 15, I never had the chance to settle. At In N Out, from the very first day I joined, things moved in the right direction with a great understanding of what is to be required from me and what the ethos of the business is.

Since starting as a tech/ workshop controller, I have been able to fast track my career ten fold and it's only because of the opportunities given from the team at In N Out!

The working environment is amazing, the jobs that come in are different every day and that keeps the excitement alive!

Being a technician, is more then just spinning filters, it's about putting your own touch on each vehicle that comes into the workshop whilst also still achieving the highest standard that we all set ourselves but what the customer deserves as well!

I believe that In N Out is the best place to do that and I look forward for what is still yet to come!

Apply Now

Refine Your Search

motor vehicle service advisors jobs in nuthall, ntt

Customer Service Advisor

VDA-Vehicle Damage Assessor

BMW Service Advisor

Vehicle Damage Assessor / VDA / Vehicle Estimator

Vehicle Damage Assessor

Service Advisor

Service Advisor

Lead Service Advisor

Service Advisor

Service Advisor

Warranty Administrator / Service Advisor

Customer Service Advisor

Customer Service Advisor Apprenticeship

Service Manager

Service Consultant

Service Advisor

Customer Service Advisor Apprenticeship – Beechwood Mazda Derby

Apprentice Service Advisor - TMS Volvo Leicester

Customer Booking Advisor

Garage Office Administrator

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