Complaints manager Work, Jobs in Ossett, Wyk (with Salaries)

Assistant Manager
Harvey's Bar/Kitchen —Huddersfield
- £27,000 - £35,000 a year
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
Assistant Service Centre Manager
General Anaesthetic Services Ltd —Keighley
- £36,000 - £41,000 a year
- Overtime
- Maintenance
- Assembly
- Continuous improvement
- Free parking
Quick apply
Senior Property Manager
WHITEGATES ESTATE AGENTS —Huddersfield
- From £28,000 a year
- Full-time
- Team management
- Conflict management
- In-person
Quick apply
Residence Manager - Student Accommodation
GoBritanya —Leeds
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Complaints Manager
Zego —Halifax
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Quick apply
14d
Registered Manager - Barnsley
Kensa Health —Barnsley
- From £38,000 a year
- Full-time
- Team management
- Organisational skills
- In-person
Quick apply
Senior Administration Officer, Yorkshire and the Humber Probation Service, Corporate Services, Full Time
HM Prison & Probation Service —Barnsley
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
8d
Head of Aftersales
Lassic —Bradford
- £40,000 - £50,000 a year
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
- Free parking
- Employee discount
Quick apply
10h
Senior Partnerships Manager
Home Office —Sheffield
- £49,850 - £56,850 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
Department Manager
RNL Residential Ltd —Leeds
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
Quick apply
14d
Mental Health Liason Co-ordinator (part-time)
GASPED —Wakefield
- Part-time
- Hospital
- Research
- Bachelor's degree
Quick apply
Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Leisure Sales Manager
Village Hotels - Leeds South - Leisure —Tingley
- £30,000 - £32,000 a year
- Full-time
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Responsible Individual
NM Group —Bradford
- From £300 a day
- Part-time
- Management
- Experience working with children
- Continuous improvement
Quick apply
Head of Estates Services
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £66,582 - £77,368 a year
- Full-time
- Continuous improvement
- Training & development
Reporting and Offender Manager
Home Office —Leeds
- £34,415 - £34,931 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
7d
Customer Relationship Manager
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
7d
Office Manager
RightGreen Recycle Ltd —Bradford
- £26,000 - £32,000 a year
- Full-time
- Microsoft Word
- Budgeting
- In-person
- Employee discount
Quick apply
Business Operations Manager
ChatterBug Ltd —Leeds
- £40,000 - £45,000 a year
- Full-time
- Team management
- Recruiting
- In-person
- Annual leave
Quick apply
Practice Tutor Assessor - Yorkshire and the Humber Probation Service - Learning and Development - Full Time - Various Locations - York / North Yorkshire
HM Prison & Probation Service —Harrogate
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Mentoring
- Annual leave
- Employee discount

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Assistant Manager

Harvey's Bar/Kitchen
Huddersfield

Quick apply

Job details

Part-time | Full-time
£27,000 - £35,000 a year

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
Gym membership
Pay rise
On-site parking

Qualifications

Serving
Hospitality
Front of house supervision
Food service team management
Closing procedures
Complaint handling
Food safety and hygiene regulations
Food and beverage service
Food and beverage team management
Staff training
Opening procedures
Kitchen team management
Bar management
Cashing up (food service)
Product rotation
Cleaning
Customer interaction
Training & development
Food safety
Cash handling
Leadership
Delegation
Team motivation leadership
Communication skills
Stock rotation
Rota coordination

Full job description

We are looking for a confident, motivated and reliable Assistant Manager to support the management team in the day-to-day running of a busy bar and kitchen.

The Assistant Manager will play a key role in leading the team, maintaining high standards of customer service, supporting staff and ensuring the venue operates efficiently throughout every shift.

The ideal candidate will be organised, hands-on and confident making decisions in a fast-paced hospitality environment.

Key ResponsibilitiesTeam Management

Support the Manager with the day-to-day running of the venue.
Lead and motivate the team during busy services.
Delegate tasks effectively and ensure all team members understand their responsibilities.
Support with staff training, onboarding and development.
Monitor staff performance and provide feedback where required.
Ensure staff follow company policies, procedures and expected standards.
Assist with managing staff attendance, punctuality and conduct.
Lead the team when the Manager is not on site.
Support with rotas and staffing requirements when required.

Customer Service

Ensure customers receive a friendly, professional and consistent level of service.
Deal confidently with customer queries, complaints and difficult situations.
Resolve issues quickly and professionally, escalating to senior management where necessary.
Ensure the venue maintains a welcoming and professional atmosphere.
Monitor table service, food service and bar service throughout the shift.

Bar & Kitchen Operations

Oversee the smooth running of service across the bar, kitchen and front of house.
Ensure food and drinks are being served efficiently and to company standards.
Monitor ticket times and communicate with the kitchen and bar teams during busy periods.
Ensure menus, promotions and special offers are being correctly communicated to customers and staff.
Support with stock checks, stock rotation and delivery checks.
Monitor wastage and report any issues to management.
Ensure the venue is clean, organised and presented to a high standard.
Carry out regular checks of the toilets, customer areas, bar and kitchen/front of house areas.
Ensure health & safety, food safety and licensing procedures are followed.

Opening & Closing

Complete opening and closing procedures as required.
Ensure the venue is fully prepared before service.
Complete end-of-shift checks and ensure the venue is left clean, secure and ready for the following day.
Support with cashing up, banking and end-of-day procedures where required.

Events & Busy Periods

Assist with the smooth running of private functions, parties and ticketed events.
Help organise staff and service requirements for events.
Ensure the team are briefed before busy shifts and events.
Take responsibility for the venue during designated events or shifts when required.

The Ideal Candidate

Previous experience in a supervisory or management role within hospitality.
Confident leading a team in a busy environment.
Excellent communication and customer service skills.
Organised and able to prioritise tasks.
Calm and professional under pressure.
Reliable, punctual and flexible.
Confident dealing with staff and customer issues.
Strong attention to detail.
Able to work evenings, weekends and busy event periods.
A hands-on approach and willing to get involved in all areas of the business.
Good knowledge of food, drinks and hospitality operations.
Professional appearance and attitude.

Key Expectations

The Assistant Manager is expected to lead by example and set the standard for the rest of the team.

You will be expected to:

Maintain high standards at all times.
Be proactive rather than waiting to be asked.
Support and motivate the team.
Communicate effectively with Managers and staff.
Take ownership of problems and find practical solutions.
Ensure company standards and procedures are followed.
Put the customer experience first.
Be flexible and willing to support all areas of the business when required.

The Assistant Manager is a key member of the management team and will be expected to take responsibility for the smooth running of the venue when the Manager is unavailable.

Pay: £27,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking
Pay rise

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in ossett, wyk

Assistant Manager

Assistant Service Centre Manager

Senior Property Manager

Residence Manager - Student Accommodation

Complaints Manager

Registered Manager - Barnsley

Senior Administration Officer, Yorkshire and the Humber Probation Service, Corporate Services, Full Time

Head of Aftersales

Senior Partnerships Manager

Department Manager

Mental Health Liason Co-ordinator (part-time)

Duty Manager - Leeds Bradford Airport

Leisure Sales Manager

Responsible Individual

Head of Estates Services

Reporting and Offender Manager

Customer Relationship Manager

Office Manager

Business Operations Manager

Practice Tutor Assessor - Yorkshire and the Humber Probation Service - Learning and Development - Full Time - Various Locations - York / North Yorkshire

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