Client services Work, Jobs in Panshanger (with Salaries)

Call Centre (Collections) 8am-12pm
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Customer service
- IT
- Computer skills
Quick apply
7d
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
9d
Litter Picker
Pinnacle Group —Hatfield
- £19,827.60 a year
- Monday to Friday
- Customer service
- University
- Annual leave
- Employee assistance programme
Quick apply
Sales Administration
Nintronics Ltd —Welwyn Garden City
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Sales Assistant
GrowthPoint Partners —Shoreditch High Street
- £26,420.00 - £33,453.95 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
Sport Mentor & Employability Advisor
Crystal Pathways —Stevenage
- £26,000 - £28,000 a year
- Full-time
- Working with children
- First Aid Certification
- Travel
- Store discount
- Employee discount
Quick apply
Construction Administrator
CARMELCREST LTD —Bishop's Stortford
- £25,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Driving
- Free parking
Quick apply
Funeral Operative
Daniel Robinson & Sons —Harlow
- £28,000 - £35,000 a year
- Weekend availability
- Heavy lifting
- Nursing home
- In-person
- Health & wellbeing programme
- Bereavement leave
Quick apply
13d
Receptionist
Inline Orthodontics —Stevenage
- From £13.50 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Salon Receptionist & Consultant
A-List Lace Hair —London
- From £15 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Client & Project Coordinator
Holloways of Ludlow Design & Build Ltd —Richmond
- £30,000 - £40,000 a year
- Full-time
- AutoCAD
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Dog Walker / Hampstead & Regents Park
Dog Shepherds —Hampstead Heath
- £80 - £120 a day
- Part-time
- Customer service
- English
- In-person
Quick apply
8d
Secretary/Typist
S.R.Wood & Son Ltd —Luton
- £13.50 an hour
- Part-time
- Microsoft Outlook
- Customer service
- English
Quick apply
5h
Patient Transport Controller
SSC secure transport —Enfield
- £15.90 an hour
- Weekend availability
- Customer service
- Computer literacy
- Organisational skills
- Free parking
Quick apply
2d
Billing Administrator Brentwood
Nationwide Vehicle Assistance —Brentwood
- £27,271 - £30,985 a year
- Full-time
- Analysis skills
- QuickBooks
- Financial services
- Free parking
- Store discount
Quick apply
Part-time Receptionist
Hamilton Davies LLP —Stevenage
- £12.71 - £13.10 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
8d
Full time Lettings Clerk - must drive, must know local area
Shepherds Estate Agent Ltd —Hoddesdon
- £12.80 - £14.50 an hour
- Full-time
- Customer service
- Maintenance
- English
- Referral programme
Quick apply
13d
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Investigations & Collections Officer
Dukes Bailiffs Limited —London
- From £28,900 a year
- Full-time
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Flexitime
Quick apply

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Call Centre (Collections) 8am-12pm

Insurance Collections Bureau Ltd -
Welwyn Garden City

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
7 days ago

Benefits

On-site parking

Qualifications

Accounts payable
Customer service
GCSE
IT
Computer skills
Financial services
Communication skills

Full job description

About Us

Insurance Collections Bureau Ltd is a growing and professional debt recovery agency specialising in insurance-related collections. We work on behalf of leading insurance brokers and financial services organisations, helping customers find realistic and sustainable solutions to outstanding balances.

We’re looking for two motivated and confident individuals to join our team. Previous collections experience is helpful, but not essential — full training will be provided.

The Role

This is a telephone-based customer service and negotiation role where you’ll speak with customers to help resolve outstanding accounts in a fair, professional, and compliant manner.

You’ll work within a supportive team environment and be expected to communicate confidently, listen carefully, and treat customers fairly at all times.

Key Responsibilities

Make and receive customer telephone calls using both manual and automated dialler systems
Discuss outstanding balances and negotiate suitable payment solutions
Take secure card payments over the telephone
Arrange payment plans and discuss settlement opportunities where appropriate
Identify and respond appropriately to customer disputes, financial difficulty, and vulnerability
Accurately update account notes and apply the correct account statuses
Complete customer callbacks within agreed timeframes
Liaise with clients where further information or clarification is required
Support Live Chat activity when required
Work towards individual and team performance targets
Adhere to company procedures, FCA guidance, data protection, and information security requirements

What We’re Looking For

Strong communication and listening skills
Positive and professional attitude
Confidence speaking with customers on the telephone
Good attention to detail
Reliable and organised approach to work
Ability to remain calm and professional in challenging conversations
Basic IT and computer skills
GCSEs (or equivalent) preferred

Previous experience in collections, customer service, retail, contact centres, or telephone-based roles would be beneficial, but is not essential.

Shift Pattern

Monday to Friday between 8am to 1pm
Minimum 15 hours per week
Maximum 25 hours per week
One Saturday per month: 9:00am – 12:00pm

Benefits

Full training provided
Supportive team environment
On-site parking
Opportunity to gain experience within a regulated financial services environment

Work Location

In person – Welwyn Garden City

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Benefits:

On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Call Centre: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in panshanger

Call Centre (Collections) 8am-12pm

Client Services Coordinator & Operations

Litter Picker

Sales Administration

IT Helpdesk Officer

Sales Assistant

Sport Mentor & Employability Advisor

Construction Administrator

Funeral Operative

Receptionist

Salon Receptionist & Consultant

Client & Project Coordinator

Dog Walker / Hampstead & Regents Park

Secretary/Typist

Patient Transport Controller

Billing Administrator Brentwood

Part-time Receptionist

Full time Lettings Clerk - must drive, must know local area

Client Resident Liaison Officer - Social Housing

Investigations & Collections Officer

I want to receive the latest job alerts for client services in panshanger

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