Customer service manager Work, Jobs in Penistone S36 (with Salaries)

Assistant Manager
Harvey's Bar/Kitchen —Huddersfield
- £25,420.00 - £31,340.67 a year
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
8d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Doncaster
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Customer Service Manager
Welcome Break —Sheffield
- Up to £32,000 a year
- Customer service
- Team management
- Free parking
- Employee discount
8d
CS Team Managers - Customer Service Team Manager
Evri —Morley
- £30,750 a year
- Full-time
- Communication skills
- Time management
Sales Manager - Wholesale, Pharmacy & B2B/B2C
LPG CLINICS WHOLESALE LTD —Shepley
- £40,000 - £49,000 a year
- Full-time
- CRM software
- Business development
- Analysis skills
- Free parking
- Employee discount
Quick apply
Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
6d
Area Care Manager
Helping Hands —Leeds
- Up to £80,000 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Barnsley
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
8d
Service Manager
Sheffield City Council —Sheffield
- £57,786 - £63,283 a year
- Hybrid work
- No degree
- Budgeting
- Annual leave
2d
Customer Relations Manager
Care UK —Yeadon
- £40,000 a year
- Weekend availability
- Customer service
Service Administration Manager
Pelican Engineering —Castleford
- £38,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Supervising experience
Quick apply
12d
Multichannel Cx Team Lead
Vintage Cash Cow —Morley
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Continuous improvement
- Training & development
Quick apply
Customer Service Manager
The Splash Lab —Stockport
- From £50,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
Quick apply
General Manager
Ottoway Services Limited —Leeds
- Up to £40,000 a year
- Full-time
- Hospitality
- Data analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager
Morrisons —Sheffield
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Military Area Manager
Amazon UK Services Ltd. —Wakefield
- Full-time
- Military
- English
- Continuous improvement
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- English
- Analysis skills
Customer Engagement Manager
Civica —Leeds
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Barnsley
- Full-time
- In-person
- Communication skills
Quick apply
Customer Relationship Manager
Motia —Leeds
- £26,782 a year
- Full-time
- Annual leave
Quick apply
10d

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Assistant Manager

Harvey's Bar/Kitchen
Huddersfield

Quick apply

Job details

Part-time | Full-time
£25,420.00 - £31,340.67 a year
8 days ago

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
Gym membership
Pay rise
On-site parking

Qualifications

Serving
Hospitality
Front of house supervision
Food service team management
Closing procedures
Complaint handling
Food safety and hygiene regulations
Food and beverage service
Food and beverage team management
Staff training
Opening procedures
Kitchen team management
Bar management
Cashing up (food service)
Product rotation
Cleaning
Customer interaction
Training & development
Food safety
Cash handling
Leadership
Delegation
Team motivation leadership
Communication skills
Stock rotation
Rota coordination

Full job description

We are looking for a confident, motivated and reliable Assistant Manager to support the management team in the day-to-day running of a busy bar and kitchen.

The Assistant Manager will play a key role in leading the team, maintaining high standards of customer service, supporting staff and ensuring the venue operates efficiently throughout every shift.

The ideal candidate will be organised, hands-on and confident making decisions in a fast-paced hospitality environment.

Key ResponsibilitiesTeam Management

Support the Manager with the day-to-day running of the venue.
Lead and motivate the team during busy services.
Delegate tasks effectively and ensure all team members understand their responsibilities.
Support with staff training, onboarding and development.
Monitor staff performance and provide feedback where required.
Ensure staff follow company policies, procedures and expected standards.
Assist with managing staff attendance, punctuality and conduct.
Lead the team when the Manager is not on site.
Support with rotas and staffing requirements when required.

Customer Service

Ensure customers receive a friendly, professional and consistent level of service.
Deal confidently with customer queries, complaints and difficult situations.
Resolve issues quickly and professionally, escalating to senior management where necessary.
Ensure the venue maintains a welcoming and professional atmosphere.
Monitor table service, food service and bar service throughout the shift.

Bar & Kitchen Operations

Oversee the smooth running of service across the bar, kitchen and front of house.
Ensure food and drinks are being served efficiently and to company standards.
Monitor ticket times and communicate with the kitchen and bar teams during busy periods.
Ensure menus, promotions and special offers are being correctly communicated to customers and staff.
Support with stock checks, stock rotation and delivery checks.
Monitor wastage and report any issues to management.
Ensure the venue is clean, organised and presented to a high standard.
Carry out regular checks of the toilets, customer areas, bar and kitchen/front of house areas.
Ensure health & safety, food safety and licensing procedures are followed.

Opening & Closing

Complete opening and closing procedures as required.
Ensure the venue is fully prepared before service.
Complete end-of-shift checks and ensure the venue is left clean, secure and ready for the following day.
Support with cashing up, banking and end-of-day procedures where required.

Events & Busy Periods

Assist with the smooth running of private functions, parties and ticketed events.
Help organise staff and service requirements for events.
Ensure the team are briefed before busy shifts and events.
Take responsibility for the venue during designated events or shifts when required.

The Ideal Candidate

Previous experience in a supervisory or management role within hospitality.
Confident leading a team in a busy environment.
Excellent communication and customer service skills.
Organised and able to prioritise tasks.
Calm and professional under pressure.
Reliable, punctual and flexible.
Confident dealing with staff and customer issues.
Strong attention to detail.
Able to work evenings, weekends and busy event periods.
A hands-on approach and willing to get involved in all areas of the business.
Good knowledge of food, drinks and hospitality operations.
Professional appearance and attitude.

Key Expectations

The Assistant Manager is expected to lead by example and set the standard for the rest of the team.

You will be expected to:

Maintain high standards at all times.
Be proactive rather than waiting to be asked.
Support and motivate the team.
Communicate effectively with Managers and staff.
Take ownership of problems and find practical solutions.
Ensure company standards and procedures are followed.
Put the customer experience first.
Be flexible and willing to support all areas of the business when required.

The Assistant Manager is a key member of the management team and will be expected to take responsibility for the smooth running of the venue when the Manager is unavailable.

Pay: £25,420.00-£31,340.67 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking
Pay rise

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in penistone s36

Assistant Manager

Area Manager, Customer Fulfillment

Customer Service Manager

CS Team Managers - Customer Service Team Manager

Sales Manager - Wholesale, Pharmacy & B2B/B2C

Customer Operations Support Manager

Area Care Manager

Customer Success Manager

Service Manager

Customer Relations Manager

Service Administration Manager

Multichannel Cx Team Lead

Customer Service Manager

General Manager

Customer Service Manager

Military Area Manager

Customer Support Manager

Customer Engagement Manager

Account Manager

Customer Relationship Manager

I want to receive the latest job alerts for customer service manager in penistone s36

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