Customer experience coordinator Work, Jobs in Penn, Bkm (with Salaries)

Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
1d
Workflow Co-ordinator ( Operations)
GRM ENERGY LTD —Watford
- From £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
6d
Sales Operations Coordinator
Gray's Services Group —Bourne End
- £25,500 - £30,000 a year
- Overtime
- Microsoft Word
- CRM software
- Google Suite
- Free parking
- Annual leave
Quick apply
E-commerce & Marketing Coordinator
West London Bakeries Ltd. —Bourne End
- £16 - £18 an hour
- Part-time
- Social media management
- Organisational skills
- Computer skills
- Free parking
Quick apply
12d
Customer Experience Coordinator
Johnson Controls —Sunbury
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Operations & Site Support Coordinator
Avery Dennison —High Wycombe
- £21,910 - £35,056 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Luxury Client Experience Coordinator
Dr Joney De Souza Skin and Laser Clinic —London
- £32,000 a year
- Full-time
- Sales
- English
- Front desk
- Employee discount
Quick apply
1d
Facilities & Travel Coordinator
Air Charter Service —Surbiton
- £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Gym membership
Quick apply
Apprentice Operations Coordinator for Mobile Advantage
Buckinghamshire Adult Learning —High Wycombe
- £18,000 a year
- Monday to Friday
- Microsoft Excel
- Maths
- In-person
Quick apply
Production Coordinator
Chroma Engineering —Benson
- £38,000 - £40,000 a year
- Full-time
- Engineering
- Assembly
- Continuous improvement
- Free parking
- Flexitime
Quick apply
Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Hybrid work
- Organisational skills
- Work from home
COMMERCIAL OPERATIONS COORDINATOR
Baltrawed UK Limited —Hammersmith
- £25,500 - £28,000 a year
- Weekend availability
- CRM software
- Microsoft Outlook
- Computer literacy
- Store discount
- Health & wellbeing programme
Quick apply
7d
Services and Operations Coordinator
Acorn —Slough
- Up to £2,800 a week
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Referral programme
1d
Operations Coordinator
Element Materials Technology —High Wycombe
- Hybrid work
- Microsoft Word
- Communication skills
- Employee discount
- Referral programme
Office & Operations Coordinator
Shipleys Foodservice Ltd —Slough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
14d
Service Coordinator - Contracts
Evolution Security —Marlow
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Services Coordinator
Cochlear Ltd —Addlestone
- Full-time
- Salesforce
- Organisational skills
- Computer skills
- Flexible schedule
- Life insurance
9d
Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
- £14 - £16 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
6d
Operations and Sales Coordinator
Abracadabra Leaflet Distribution —Winnersh
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Inventory control
- Computer literacy
- Free parking
- Annual leave
Quick apply
8d

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customer experience coordinator jobs near penn, bkm

Customer Experience Coordinator

Hypnos Beds -
Princes Risborough

Quick apply

Job details

Permanent | Full-time
£26,032.50 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Bilingual
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
English
Complaint handling
Appointment booking and call handling
Data entry
Customer interaction
Stock replenishment
Phone etiquette
Communication skills

Full job description

Purpose of the Role/Role Overview:

· To ensure all orders received are input onto Hypnos bespoke order system within agreed SLA’S accurately and efficiently whilst managing customer expectations and queries to a high standard.

· To provide a first point of contact for all customers by answering any questions and queries over the phone or by email in a professional and timely manner. To provide support and comprehensive product and service information whilst building first class relationships with customer base. Exceeding customer expectations showing that we are customer obsessed.

· To provide weekend, holiday and sickness cover for the showroom as and when required on a rota basis. This is usually no more than one Saturday in four.

General Duties/Key Responsibilities:

· Working to agreed set timescales and SLA’s

· Responding as appropriate to any queries, cancellation and amendments requests made by retailers and/or their representatives

· Investigating and actioning any credit queries in liaison with the Finance Department.

· Update retailer portals where necessary

· Requesting and updating special codes for bespoke products

· Answering and resolving customer enquiries over the phone or by email

· Taking ownership of complaints and following company procedure to ensure complaint is resolved in a timely manner

· Recognising customer contact trends and flagging any repeated quality/service issues

· Resolving customer queries the first time they are raised, liaising with other departments to ensure resolution

· Booking technician visits as and when required

· Ordering spare parts as and when required

· Proactively informing customers of any issues relating to their orders

Showroom

· Ensuring the showroom is tidy, clean, inviting, and shows the beds off to their very best at all times.

· Supporting consumers in selecting the best bed for their own specific requirements using excellent listening skills combined with broad product knowledge and strong communication skills.

· Responding to all consumers enquires received via the Hypnos website in a timely manner, calling on the knowledge of other departments if and when required.

· Taking calls from end consumers and helping and guiding them through their bed purchase.

· Posting out brochures to consumers as and when requested

Monitoring and replenishing pillow and accessory stock.

· Updating and replenishing display models as and when required.

Job Types: Full-time, Permanent

Pay: £26,032.50 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme

Experience:

Customer Service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in penn, bkm

Customer Experience Coordinator

Workflow Co-ordinator ( Operations)

Sales Operations Coordinator

E-commerce & Marketing Coordinator

Customer Experience Coordinator

Customer Support Coordinator

Operations & Site Support Coordinator

Luxury Client Experience Coordinator

Facilities & Travel Coordinator

Apprentice Operations Coordinator for Mobile Advantage

Production Coordinator

Contract - Customer Coordinator

COMMERCIAL OPERATIONS COORDINATOR

Services and Operations Coordinator

Operations Coordinator

Office & Operations Coordinator

Service Coordinator - Contracts

Customer Services Coordinator

Patient Care Coordinator in Luxury Private Hospital

Operations and Sales Coordinator

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