Project administrator Work, Jobs in Peterborough, Cam (with Salaries)

Customer Support Administrator (Helpdesk)
ICE - Industrial Cleaning Equipment —Peterborough
- Full-time
- Communication skills
- Annual leave
Quick apply
6d
Commercial Administrator
Seagate Homes Group —Spalding
- £25,425 - £26,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
5d
Recruitment Administrator
Silver Birch Care Holdings —Peterborough
- Administrative experience
- Recruiting
- Organisational skills
- Employee assistance programme
- Referral programme
Learning Management System Administrator
Cambridgeshire Fire and Rescue —Huntingdon
- £26,403 - £28,142 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Free parking
- Store discount
Quick apply
5d
Office Administrator
Chartered Institute of Credit Management —Peterborough
- £23,400 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Free parking
- Employee discount
Quick apply
Estate Administrator
Savills —Peterborough
- Annual leave
12d
Project Support Administrator
Power Distribution Support Ltd —Willingham
- From £2,600 a month
- Overtime
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
Network Administrator (Net Admin)
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Operations Admin Assistant
North Northamptonshire Council —Kettering
- £27,254 - £27,694 a year
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
10d
Personal Assistant
Cambridgeshire County Council —Huntingdon
- £31,537 - £33,699 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee discount
6d
Operations Support Manager
GXO Logistics —Peterborough
- Up to £43,392.17 a year
- Full-time
- Analysis skills
- Continuous improvement
- Analytics
- Annual leave
- Employee assistance programme
Trainee Estimator/Quotations Administrator
Aluco Aluminium Limited —Huntingdon
- From £26,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
2d
Trainee Procurement Administrator
High Voltage Systems & Services —Kettering
- £26,500 - £30,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
- Free parking
- Flexitime
Quick apply
4d
Senior Information Management
Mace —Peterborough
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Communication skills
Facilities & Fleet Administrator
High Voltage Systems & Services —Kettering
- £26,500 - £35,000 a year
- Part-time
- Communication skills
- Office experience
- Free parking
- Flexitime
Quick apply
5d
Warehouse Administrator
Bleckmann Solutions UK Ltd —Corby
- £29,870 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
People Manager
Carter Jonas —Peterborough
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Referral programme
3d
Senior HR Manager - Head of HR
Country Court —Peterborough
- Monday to Friday
- Sales
- Public speaking
- Project management
- Free parking
- Annual leave
Quick apply
4d
Transport Administrator – Specialist Haulage
RJC Lowloaders Ltd —Rushden
- £41,600 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
Quick apply
IT Service Lead Engineer
HBP Group —Peterborough
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
Quick apply

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Customer Support Administrator (Helpdesk)

ICE - Industrial Cleaning Equipment
Peterborough

Quick apply

Job details

Full-time
6 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Report generation
Stakeholder liaison
GCSE
Microsoft Office Suite
Complaint handling
Customer interaction
Communication skills

Full job description

We are looking for an experienced and self-driven Customer Support Administrator you will be responsible for providing exceptional service to customers while managing key accounts and inquiries. You will act as the first point of contact for customer queries, ensuring timely responses and maintaining high service standards.

Responsibilities

Act as the first point of contact for customer inquiries, both over the phone and via email.
Manage key client accounts, responding promptly to all customer communications.
Liaise with internal and external stakeholders to provide updates and maintain accurate records in the company database.
Monitor and control open calls to ensure timely resolution and update tasks accordingly.
Prepare and send estimates for machinery and parts orders to customers.
Coordinate the delivery of loan machines to customers when necessary.
Handle customer complaints and escalate issues to the Head of Service Delivery when required.
Produce accurate reports for stakeholders and customers as needed.
Provide part details to the Parts Manager for sourcing from suppliers.
Organise machine collection and deliveries, ensuring accuracy with internal records.
Cover workflow for colleagues during their absence.
Contribute to process improvement initiatives and escalate issues to the Head of Service Delivery.

Requirements

What we’re looking for

You tick each of our -must-haves:

Educated to GCSE level or above with a pass in English and Maths (or equivalent).
Excellent telephone manner and communication skills.
Previous experience in a similar customer support role.
Strong customer service skills with attention to detail.

Bonus experience

Highly organised and able to work under pressure.
Proficient in Microsoft Office and other relevant software applications.
Ability to excel in a fast-paced, agile environment.
Innovative thinker who embraces change and contributes positively to improvements.
Professional demeanour and ability to handle customers effectively.

As a person, you are a self-starter who is motivated to kick start your own projects, welcomes challenges, seeks feedback from others, asks “How can I help” and then “How can we make this better”, shows perseverance on long-term goals, and generally goes above and beyond in their work.

Benefits

Competitive salary
Private healthcare
21 days annual leave plus bank holidays
Enhanced workplace pension scheme
Access to our discount and wellbeing portal, ICE Cube
Life assurance which is 2x annual salary
Bonus payment of £100.00 following 5 years’ service then an additional £25.00 for each subsequent year of service e.g. £125.00 following 6 years’ service
Holiday buy back scheme

At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business, and this position would suit someone who likes to hit the ground running and has a drive for success.

How we do it:

But we’re still growing, and that’s why we need you.

ICE is an equal-opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at ICE are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Want to join our mission?

Join a team that's raising the standards across the industry - your next opportunity starts here!

Quick apply

Refine Your Search

project administrator jobs in peterborough, cam

Customer Support Administrator (Helpdesk)

Commercial Administrator

Recruitment Administrator

Learning Management System Administrator

Office Administrator

Estate Administrator

Project Support Administrator

Network Administrator (Net Admin)

Operations Admin Assistant

Personal Assistant

Operations Support Manager

Trainee Estimator/Quotations Administrator

Trainee Procurement Administrator

Senior Information Management

Facilities & Fleet Administrator

Warehouse Administrator

People Manager

Senior HR Manager - Head of HR

Transport Administrator – Specialist Haulage

IT Service Lead Engineer

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