Customer service representative Work, Jobs in Petworth, Wsx (with Salaries)

Customer Services Advisor
Guildford Borough Council —Guildford
- £30,804 - £33,940 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
9d
Customer Service Agent
Singapore Airlines —Gatwick Airport
- £24,000 - £26,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
Customer Services and Purchasing Coordinator
Waverley Abbey Trust —Farnham
- £25,555 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
23h
Call Centre Triage Advisor
National Centre for Domestic Violence —Guildford
- £24,800 a year
- Full-time
- Hybrid work
- Management
- Typing
- In-person
- Free parking
Quick apply
Customer Service Advisor
Peter Christian Ltd —Horsham
- From £13 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Store discount
- Employee discount
Quick apply
3d
Customer Service Advisor
Mears Group —Crawley
- Up to £28,598.37 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Customer Service Advisor
NFU Mutual Agency —Hove
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Travel
- Communication skills
10d
Customer Service Advisor
Zentiva Group, a.s. —Guildford
- Full-time
- Sales
- Customer service
- ERP systems
Customer Service & Sales Advisor
Stellantis &You —Crawley
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
1d
Customer Service Representative
Vin-X Limited —Horsham
- £28,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
Quick apply
8d
Customer Service Assistant
World Duty Free Group —Gatwick Airport
- Part-time
- Sales
- Communication skills
Quick apply
Senior Customer Service Advisor
Barclays —Worthing
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Associate
STRATEGIC UNITY —Southampton
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Customer service
- Free parking
- Paid training
Quick apply
1h
Customer Service Representative
Just Group —Reigate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
16h
Customer Service
Aristar Financial Consulting —Guildford
- Customer service
Customer Service Agent - Brighton
SIXT UK —Brighton
- £29,447.81 a year
- Weekend availability
- Sales
- English
- Driving
- Free parking
- Paid training
Quick apply
2h
Customer Service Advisor
Halfords —Guildford
- £30,810 - £32,810 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
4h
Customer Operations Associate
MPB —Brighton
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
8d
One Stop - Customer Service Assistant
One Stop —Hart Plain
- £12.81 an hour
- Full-time
Customer Service/Sales Admin Assistant
A&H Europe Ltd —Horsham
- £25,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
8d

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Customer Services Advisor

Guildford Borough Council -
Guildford

Apply Now

Job details

Permanent | Full-time
£30,804 - £33,940 a year
9 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Communication skills

Full job description

Appointment Type

Permanent Position

Full Time/Part Time

Full-time

Job Category

Customer, Case and Parking Services

Hours

Location

Millmead House, Millmead, Guildford GU2 4BB

Salary Min

Grade 3 - £30,804

Salary Max

Grade 3 - £33,940

DBS Security Clearance Level Required

Basic (if access to either GCSX or Open Revenues)

Closing Date

17/07/2026

Ref No

11074

Guildford Borough Council’s Customer Service team is the first point of contact for citizens, businesses and visitors. We play a key role in ensuring people can access essential services quickly, clearly, and professionally.

This is a varied and fast-paced role where you will make a practical difference every day.

What you’ll do

Handle enquiries across multiple channels (phone, electronic and face-to-face)
Provide clear, accurate information on all council services including but not limited to housing, council tax, waste, electoral services, planning etc.
Manage a wide range of enquiries, from routine requests to more complex or sensitive situations
Enable the team to work with colleagues across the council to resolve issues effectively
Use systems to log, track and progress customer enquiries
Deliver a consistent, professional and customer-focused service at all times
Wherever possible answer queries at first point of contact

What we’re looking for

We welcome applicants from a range of backgrounds. What matters most is your ability to demonstrate:

Proven customer service experience (e.g. contact centre, retail, public services)
Strong communication and listening skills
Ability to manage competing priorities and work under pressure
Confidence using IT systems and learning new digital tools
Sound judgement, problem-solving skills and attention to detail
A professional, calm and empathetic approach when dealing with customers
Ability to adapt quickly and efficiently to the changing needs of the service and broader council requirements.

What we offer

Local Government pension scheme
Generous annual leave entitlement
A supportive team environment
Training and development opportunities
This role is mainly office-based. Limited home working is available on a rota basis, with set in-office days required to support team and service delivery.

If you are looking for a busy, rewarding role where you can use your customer service skills and make a visible impact, we would like to hear from you.

Still have questions about the role then please feel free to contact Jane Brown on 01483 445053 for an informal chat.

'From April 2027, Guildford Borough Council and Waverley Borough Council will become part of the new West Surrey unitary council, as part of a major local government reorganisation across Surrey. This change will see the current twelve councils replaced by two new authorities: East Surrey and West Surrey. West Surrey will cover the areas currently served by Guildford, Waverley, Runnymede, Spelthorne, Surrey Heath and Woking.

As we move toward this transition, we remain focused on delivering high‑quality, value‑for‑money services and staying true to our shared values: Collaboration, Wellbeing, Trusted, Value for Money and Professionalism.

Joining us at this point in our journey offers a unique opportunity. You will gain valuable experience, benefit from extensive training and development, and play an active role in one of the most significant local government transformations in the past 50 years. You’ll be part of a collaborative, supportive organisation where your ideas and contributions will directly help shape the future of public services across West Surrey.

Together, we will ensure a smooth transition and continue to provide excellent services for residents now and into the future.

If you’re looking for a role where you can grow, make an impact and be part of meaningful change, we’d love to hear from you.'

Apply Now

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