Customer service representative Work, Jobs in Poole, Eng (with Salaries)

Customer Service Advisor
Better —Bournemouth
- £28,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
13d
Project Coordinator – Construction & Customer Services
The Home Building & Surveying Company —Bournemouth
- £26,000 - £30,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
Customer Service Advisor – Student Accommodation
Student Roost —Poole
- £13.95 an hour
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
10d
Client Support Specialist
I-Fulfilment —Christchurch
- £27,500 - £30,000 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Care Sales Advisor
U-Drive —Poole
- £30,580 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Service Advisor
Saint Witz Limited —Poole
- £26,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Free parking
- Annual leave
Quick apply
4d
Customer Support & Bookings Advisor
Penton Motor Group —Christchurch
- Full-time
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
Customer Account Representative
Eaton —Wimborne
- Hybrid work
- Microsoft Word
- CRM software
- Writing skills
Customer Service Assistant
Head2Toe Workwear —Poole
- £20,311.20 - £23,793.12 a year
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
- Free parking
- Employee discount
Quick apply
4d
Customer Service Assistant
ESS Compass —Poole
- £12.76 an hour
- Part-time
- Customer service
- Food service experience
- Cash handling
11d
Customer Service Representative
Muffin Break —Poole
- £8.00 - £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Cleaning
- Employee discount
Quick apply
12d
Customer Services Advisor
Halfords —Ferndown
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
Guest Services Agent
Eclipse Hotels Group —Poole
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Associate - The Helm, Bournemouth
Savills Management Resources —Bournemouth
- £28,000 a year
- Monday to Friday
- Computer literacy
- Data entry
- Front desk
Customer Services Advisor
Rapid Repair Network Limited —Lyndhurst
- £25,500 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
Quick apply
Customer Service Assistant
Southern Co-op —Bournemouth
- Employee assistance programme
- Employee discount
Customer Representative - Lymington
Nationwide Building Society —Lymington
- From £26.50 an hour
- Part-time
- Banking
Customer Service & Quality Support Specialist
Forest Whole Foods —Christchurch
- Up to £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
One Stop - Customer Service Assistant
One Stop —Blandford Forum
- £12.81 an hour
- Full-time
Customer Service Assistant
Admiral Slots —Bournemouth
- £12.95 an hour
- Weekend availability
- Customer service
- Cash handling
Quick apply

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customer service representative jobs near poole, eng

Customer Service Advisor

Better -
Bournemouth

Quick apply

Job details

Full-time
£28,000 a year
13 days ago

Benefits

On-site gym
Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Ticket management
Complaint handling
Customer interaction

Full job description

Job Title: Customer Service Advisor

Location: Office based, Bournemouth

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Role Overview

We’re looking for a Customer Service Advisor to be the frontline support for our customers. You’ll be the first point of contact for incoming queries, ensuring customers feel supported and valued while helping resolve issues quickly and effectively. This role is essential to maintaining our reputation for excellent service and supporting the smooth running of our operations team.

Key Responsibilities:

Act as the first point of contact for customers by phone and email, ensuring every interaction is professional and helpful.
Handle billing queries and discrepancies efficiently, providing clear resolutions and reassurance.
Transfer calls to the right team members to maintain smooth communication across the business.
Take ownership of customer complaints, resolving them promptly and fairly.
Respond to a wide variety of inbound enquiries with clear, accurate, and timely information.
Process orders for additional telecoms equipment and services with accuracy and attention to detail.

Requirements

Previous experience in a customer service or customer support role.
Confident handling customer enquiries over the phone.
Experience responding to customer enquiries via email.
Proven ability to resolve customer complaints professionally and efficiently.
Experience dealing with customer billing enquiries.
Eligibility to work in the UK.

Benefits

Annual salary: £28,000 per year
Opportunity to work in a dynamic and supportive team environment.
25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off and Christmas shutdown
Early finish Fridays
Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.
Monthly staff awards with quarterly dinner and drinks at top local restaurants.
Ongoing training and development opportunities.
Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
Access to discount at popular retailers

Quick apply

Refine Your Search

customer service representative jobs in poole, eng

Customer Service Advisor

Project Coordinator – Construction & Customer Services

Customer Service Advisor – Student Accommodation

Client Support Specialist

Customer Care Sales Advisor

Customer Service Advisor

Customer Support & Bookings Advisor

Customer Account Representative

Customer Service Assistant

Customer Service Assistant