Account executive Work, Jobs in Purley (with Salaries)

Account Executive
AXA —Redhill
- Up to £35,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Employee discount
11d
Graduate Sales & Commercial Executives
NetXL Ltd —Guildford
- £25,420 - £28,000 a year
- Full-time
- Sales
- No experience needed
- In-person
- Employee discount
- Sick pay
Quick apply
14d
Sales and Logistics Coordinator
Euro Car Parks —London
- £27,000 - £40,000 a year
- Full-time
- Microsoft Word
- Sales
- Computer literacy
Quick apply
Business Development Executive
Lithe Audio & Retrotouch Limited —Redhill
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Research
- Business development
- Free parking
- Employee discount
Quick apply
Internal Sales Executive PART TIME
REXEL —Croydon
- Full-time
- Customer service
- Business development
- Annual leave
- Employee discount
Quick apply
6d
Trainee Account Executive (HF1352575)
Flourish —London
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Telephonist / Account Manager Wanted for Courier Company! – Part Time
West London Transport Ltd —London
- From £15 an hour
- Part-time
- Customer service
- Business development
- In-person
- Flexible schedule
Quick apply
13d
School Uniform & Sportswear Partnerships Manager – UK Schools & Retailers
M.i.A Merchandise —Woldingham
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
Quick apply
Customer & Business Development Executive
Glow Homes —Reigate and Banstead District
- £32,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
Quick apply
Nespresso Out of Home New Business Development Manager - Horeca- South East
Nespresso —Crawley
- Up to £40,000 a year
- Full-time
- Business development
4d
Customer Engagement Executive
Unum Group —Dorking
- £30,000 - £35,000 a year
- Full-time
- Marketing
- Organisational skills
- In-person
- Annual leave
Senior Outbound Telesales Executive
The Directory Guys —Uxbridge
- £30,000 - £45,000 a year
- Full-time
- English
- Team management
- In-person
Quick apply
Customer Relationship Manager
HERD GROUP —Addlestone
- Full-time
- Microsoft Word
- CRM software
- Analysis skills
- Free parking
- Employee stock ownership plan
Quick apply
12d
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Trainee Account Executive (HF1353743111)
Flourish —Guildford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Sales Development Manager - Desk Based, Based anywhere in the UK
Ecolab Inc. —London
- Overtime
- Remote
- Customer service
- English
- Hotel
4d
Accounts Payable Executive
Limelight Global Ltd —Barnet
- £29,500 - £35,000 a year
- Full-time
- Hybrid work
- QuickBooks
- Free parking
- Work from home
Quick apply
1d
Account Manager
Zoom Media —London
- £40,000 - £42,000 a year
- Full-time
- Business development
- Presentation skills
- In-person
- Life insurance
Quick apply
14d
Junior Account Manager – Corporate Clients
RGH‑Global Limited —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
Media Executive
Space & Time —Reigate
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
- Flexible schedule
- Sick pay
Quick apply

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Account Executive

AXA -
Redhill

Apply Now

Job details

Permanent
Up to £35,000 a year
11 days ago

Benefits

Cycle to work scheme
Financial planning services
Company pension
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Meeting coordination
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
IVR
Contract renewal support
Customer renewal management
B2B
Organisational skills
Relationship management
Customer interaction
Account management
Communication skills
Corporate regulatory compliance oversight
Time management

Full job description

Job Description:

The account management function is to manage specific clients including day–to-day relationships, all service delivery matters, growth, profitability, pricing renewals and contract negotiations. The scope of the role is to support the team to expand and grow existing and new relationships including cross selling other AXA Partners products and services. The post-holder will work closely with the Commercial and Operations teams and be the key liaison between existing clients and the operations team.

What you'll be doing:

Assist Account Managers/Account Directors in order to achieve long-term relationships with all clients and stakeholders within the service delivery company to ensure excellent service delivery to both clients and their customers:
- Day to day contact for all designated clients
- Preparing meeting packs for weekly, monthly, quarterly and ad hoc meetings
- Preparing meeting minutes, updating working log and ensuring actions actively progressed to closure
- Dealing with escalated customer complaints from clients
- Mediating between the client and service delivery making sure all agreed MI is prepared/provided within contractual terms and ad hoc requests where appropriate are delivered. Investigating anomalies within reports, as required.
- Assisting the department in achieving contract renewal and price negotiations
- Working with finance, supporting with the invoicing of all client contracts and schemes and checking accuracy of client declarations
- Assisting with regulatory and company account governance and oversight requirements
- Transformation - Setting up new schemes on eCare system and Home Manager Case Opening/eRescue, using knowledge of terms & conditions and customer journey, supporting transformation agenda, telephony/IVR requirements and off-boarding products/clients
- Ensuring Help pages remain accurate at all times with timely updates to reflect product changes, product withdrawals etc
- Support the department with ad hoc projects, presentations and reports e.g., quarterly review presentations, daily winter updates, client comms etc
- Comply with departmental Minimum Standards

Proactive management of all stakeholders to ensure excellent service delivery to both clients and their customers:
- Operations - ensure we treat customers fairly, meet service levels, provide customer satisfaction and are regulatory compliant
- Governance - ensure all services are in line with compliance and applicable legislation
- Manage internal department expectations to ensure all functions understand client requirements
Manage implementation projects through their total lifecycle, including management of task allocation, buy-in, resources, compliance-checking, communication, revisions, launch etc
- Identify and outline the key milestones within the project and guide and coach colleagues as required to help with implementation
- Ensure onboarding and offboarding is actioned liaising with all applicable departments – legal, compliance, finance, operations, L&D etc.
- Ensure internal systems are updated with new scheme information and changes to existing contracts
- Ensure any system development is completed
- Ensure Finance, Compliance, Sales and Operational teams all have the same client product information and all supporting documentation is completed, signed off and cross referenced with each other
- Effective communication with learning & development, operational and finance teams to ensure successful launch
Internal liaison with all internal departments to the deliver excellent service to the client and customer.
- Working closely with the commercial team to ensure smooth implementation of new schemes and changes to process
- Liaise with key stakeholders to ensure customer and client service delivery e.g. liaising with complaints team or compliance to update customer T & C’s
- Drive through improvement solutions

Regulatory Responsibilities

The aim of the Senior Managers and Certification Regime (SM&CR) is to reduce harm to consumers and strengthen market integrity by making individuals more accountable for their conduct and competence.

1. You must act with integrity
2. You must act with due care, skill and diligence
3. You must be open and cooperative with the FCA, the PRA and other regulators
4. You must pay due regard to the interests of customers and treat them fairly

What you'll bring:

Ideally experience in insurance or financial institutions or assistance market in travel, home or motor
Ideally, experience of working in B2B commercial or account management function, ideally within a service industry and knowledge of call centres and customer digital tools
Would suit a candidate who currently works in this sector and looking to progress or move to a client facing role, or a graduate with some relevant industry experience.
Proven experience of strong communication & organisational skills
Proven evidence to use standard Microsoft packages including, Word, Excel, PowerPoint
Excellent time management skills and ability to multi-task
Resilient and tenacious with a strong propensity to persevere in a moving environment

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer

At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

Salary: up to £35k, subject to experience

Hybrid work 3 days / week at the office

Competitive Salary
25 days rising to a maximum of 27 days (based on a 5 day week)
Retail Discounts
Company Shareplan /Scheme & Loan
Cycle2Work Scheme
Discounted Home Insurance
Employee Assistance Scheme
Dr@Hand
Discounted Gym Membership
Free Financial Education/Pension Seminars

To apply, click on the ‘apply’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - [email protected]

Who we are:

We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)

Salary: Up to 35k subject to experience

Apply Now

Refine Your Search

account executive jobs in purley

Account Executive

Graduate Sales & Commercial Executives

Sales and Logistics Coordinator

Business Development Executive

Internal Sales Executive PART TIME

Trainee Account Executive (HF1352575)

Telephonist / Account Manager Wanted for Courier Company! – Part Time

School Uniform & Sportswear Partnerships Manager – UK Schools & Retailers

Customer & Business Development Executive

Nespresso Out of Home New Business Development Manager - Horeca- South East

Customer Engagement Executive

Senior Outbound Telesales Executive

Customer Relationship Manager

Partnerships Development & Account Executive

Trainee Account Executive (HF1353743111)

Sales Development Manager - Desk Based, Based anywhere in the UK

Accounts Payable Executive

Account Manager

Junior Account Manager – Corporate Clients

Media Executive

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