Business support Work, Jobs in Reading (with Salaries)

Customer Support Advisor
Twofold Limited —Reading
- Up to £25,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
12d
Events Operations Coordinator (Part-Time)
Lumos Experiences —Reading
- £16 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Excel
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Reading
- Temporary
- Customer service
Business Analyst
Diligenta —Reading
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Assistant Accountant (Full-time)
51Degrees —Reading
- £25,000 - £35,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Maths
- Bachelor's degree
- Work from home
- Life insurance
Quick apply
Sales Assistant
Futon Company —Reading
- From £26,450 a year
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Store discount
- Employee discount
Quick apply
Events Co-ordinator
Hurley House Hotel —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Hotel
- Free parking
Quick apply
Sustainability and Social Value Consultant
Beacon Advisory Group —Reading
- £32,000 - £40,000 a year
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Paid training
- Flexitime
Quick apply
8d
Accounts Assistant
PESTUK —Reading
- £27,300 a year
- Weekend availability
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Profit sharing
Quick apply
9d
Operational Support Officer
HM Courts & Tribunal Service —Reading
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
12d
Receptionist
LAH Property Marketing —Reading
- £30,600 a year
- Full-time
- Front desk
- Communication skills
- Employee discount
- Referral programme
Quick apply
12d
Business Administration - Personal Support
AWE —Reading
- Up to £40,000 a year
- Full-time
- Microsoft Office
- AI
- Time management
- Free parking
- Annual leave
2d
Sales Operations Executive (Admin)
Select Car Leasing —Reading
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
Quick apply
5d
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
12d
Warehouse Operative
GXO Logistics —Reading
- £13.24 an hour
- Night shift
- Communication skills
- Annual leave
- Employee assistance programme
Data and Reporting Analyst
REL Field Marketing —Winnersh
- £29,000 - £32,000 a year
- Full-time
- SQL
- Maths
- IT
- Annual leave
- Employee discount
Centre Operative
Milk & More —Reading
- £34,264.52 a year
- Full-time
- Customer service
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
3d
Customer Service / Sales Support Clerk
Hutchinson Stop-choc —Reading
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
Property Manager
Haslams Estate Agents, Friar Street —Reading
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
Student Complaints Officer
University of Reading —Reading
- £36,636 - £46,049 a year
- Full-time
- Communication skills
9d

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Customer Support Advisor

Twofold Limited
Reading

Quick apply

Job details

Full-time
Up to £25,000 a year
12 days ago

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Xero
Numeracy
Driving

Full job description

JOB TITLE: Customer Service Advisor

DEPARTMENT: Head Office

IMMEDIATE SUPERIOR: Director of Business Administration

Job Overview

This role is to provide exceptional customer service to both existing and potential customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to end.

There is a strong requirement to assist and support the Managers in their strategic objectives and daily tasks.

Responsibilities

Provide 1st line customer service by logging and tracking faults on our salesforce from instigation through to resolution.
Co-ordinate engineer diaries effectively and efficiently.
Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections.
Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes.
Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers.
Liaise and correspond with third party dealers and contract owners.
Update salesforce as required to support engineers and customers.
Manage customer queries, issues, and problems effectively and efficiently.
Assist with licensing and decommission of franking machines.
Assist with contract cancellation negotiations as required.
Shipping parts and supplies to customers and engineers.
Assisting in warehouse with shipping machines and admin tasks.
Regularly update & maintain spreadsheets as required.
General Salesforce administration, including updating customer address, contact and phone number details.
Ordering and maintaining stock levels of engineer parts.
Assist with logging and distributing all incoming sales enquiries and leads.
Assist as required with processing sales orders.
Arrange hotels and flights for engineers as required.
Handle one off tasks and projects that may arise.
Adhere to KPI's.

Skills

Essential

Must be pro-active and show ability to resolve issues and find solutions.
Good administration, numeracy, and literary skills with a keen eye for detail.
Experience of working within a customer service role.
Ability to follow policies and procedures.
Effective communication both oral and written.
Good understanding of UK geography and distribution of major towns and cities.
Full PC literacy on Microsoft software packages.
Experience working in an office.
Must have a can-do attitude and be able to work as part of a team.
Live in Reading.

Preferable

Salesforce and Xero experience preferable.
Driving license preferable.

Salary dependent on experience.

Pay: Up to £25,000.00 per year

Benefits:

Company pension
On-site parking

Application question(s):

Are you based in Reading?

Experience:

Office: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

business support jobs in reading

Customer Support Advisor

Events Operations Coordinator (Part-Time)

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Business Analyst

Assistant Accountant (Full-time)

Sales Assistant

Events Co-ordinator

Sustainability and Social Value Consultant

Accounts Assistant

Operational Support Officer

Receptionist

Business Administration - Personal Support

Sales Operations Executive (Admin)

Onsite Engineer - Reading

Warehouse Operative

Data and Reporting Analyst

Centre Operative

Customer Service / Sales Support Clerk

Property Manager

Student Complaints Officer

I want to receive the latest job alerts for business support in reading

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