Operations support team Work, Jobs in Redditch (with Salaries)

Scheduler
Arcus FM —Redditch
- £27,312 a year
- Full-time
- Customer service
- Administrative experience
- Continuous improvement
- Annual leave
Quick apply
Health and Safety Administrator
West Point Costruction Limited —Redditch
- From £1 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Data entry
- Free parking
- Flexitime
Quick apply
1d
Warehouse & Operations Coordinator - Polish Speakers Welcome
INSTANTA UNITED LTD —Redditch
- £29,887.96 - £35,000.00 a year
- Full-time
- Computer literacy
- English
- Warehouse experience
Quick apply
Operations & Transport Administrator
Mudwalls Food Group —Redditch
- £13.50 an hour
- Full-time
- Customer service
- English
- In-person
- Free parking
- Store discount
Quick apply
Fleet Support Executive
Halfords —Redditch
- £26,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
8d
Operations & Compliance Coordinator
Easy Truck Material Handling Ltd —Bromsgrove
- £32,000 - £35,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Computer skills
Quick apply
8d
Homelessness officer
Redditch Borough Council —Redditch
- £32,061 - £40,777 a year
- Call to connect
- Customer service
- Employee assistance programme
- Employee discount
Client Experience & Operations Coordinator
Sinclair Day Accountancy Services —Kempsey
- From £25,000 a year
- Full-time
- In-person
- Office experience
- Free parking
- Life insurance
Quick apply
Planner
Arcus FM —Redditch
- £26,758 a year
- Full-time
- Computer literacy
- Computer skills
- Annual leave
Quick apply
Facilities Maintenance Vacancies
Amey Ltd —Redditch
- Employee discount
Quick apply
13d
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Computer skills
- Flexitime
Quick apply
Stock Controller
Firma Stella Sports Memorabilia —Hartlebury
- £27,000 - £32,000 a year
- Full-time
- No experience needed
- Organisational skills
- Free parking
- Employee discount
Quick apply
9d
Stores Operative
Ratio EV Charging —Redditch
- £12.71 an hour
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
- Free parking
Quick apply
1d
Store Assistant
Aldi —Studley
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Warranty Administrator
Rygor Auto —Kidderminster
- £32,000 - £36,000 a year
- Full-time
- Customer service
- Communication skills
- Health & wellbeing programme
- Annual leave
16h
Receptionist/Clerk
Rayner House & Yew Trees Ltd —Solihull
- £14.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
9h
Warehouse / Yard Operative
Safe Site Facilities Ltd. —Warwick
- £28,090 a year
- Overtime
- Computer literacy
- Forklift
- Driving
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Production Operator
PepsiCo —Coventry
- £37,704.78 a year
- 12 hour shift
- Computer literacy
- Maintenance
- Continuous improvement
9d
Transport Administrator
LLOYDS TRANSPORT & WAREHOUSING —Tamworth
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Data entry
- Typing
Quick apply
Customer Account & Marketing Executive
FLY BY NITE CONFERENCES LTD —Redditch
- £30,000 - £36,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply

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operations support team jobs near redditch

Scheduler

Arcus FM -
Redditch

Quick apply

Job details

Full-time
£27,312 a year

Benefits

Annual leave
Company pension

Qualifications

Stakeholder collaboration
Customer service
Stakeholder liaison
Administrative experience
Continuous improvement
Customer interaction
Time management
Rota coordination

Full job description

Are you looking for an employer who is big on career development?

Do you enjoy communicating with various stakeholders?

Do you thrive on delivering on set SLAs/KPIs?

Do you want to provide the best customer service?

If yes, then read on...

We are now seeking an experienced Workforce Scheduling Controller, to join us on a permanent basis at our Redditch office.

Your new role will be within our Central Operations Planning team, where you’ll be covering a multitude of clients. You’ll receive work orders via various systems, you’ll manage and schedule engineers through our scheduling system in accordance with the agreed set SLAs and KPIs. You’ll be liaising between our field-based engineers and client premises ensuring you allocate the correct skilled engineer to attend to the job, considering the store requirements, engineers’ location, and priority of the job through to availability.

You’ll be a proactive and solution-focused individual, as you’ll be handling various requirements which could be anything from dealing with a power cut which requires an engineer within 2 hours, to reactive maintenance work where you’ll need to schedule an engineer within 720 hours or legislative work against critical KPI’s

You’ll already be used to working against set SLAs and KPIs, therefore, it is essential you are SLA/KPI driven with a passion to deliver and succeed. You’ll be resilient, tenacious, and confident when dealing with Engineers, you’ll be able to manage challenge and persuade with ease ensuring you are achieving the best solution for the customer.

Our ideal candidate would have extensive knowledge of scheduling and be able to work on their own initiative. You’d have excellent administrative and time management skills, gained within a fast-paced time-pressured environment with the ability to adapt to change quickly. You’d be an advocate for continuous improvement, looking for ways to simplify and improve processes/results to ensure the customer receives the best resolution.

Your key stakeholders will be all Field Operational Managers, Engineers, various clients, and Helpdesk colleagues. Your new team will consist of Schedulers, Senior Customer Support colleagues, Team Managers and Operations Managers.

This is a 40-hour per week working 7am – 7pm across 7 days, as flexibility is required for this role.

For this role you could have this experience within any industry and sector but with an aptitude to learn quickly new processes within the Facilities Management world - What is key is that you are confident, have the experience and are adaptable to all technology solutions

In return, we would offer you:

Salary: £27,312 per annum
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

To be considered for this position please submit your application via the 'apply' button.

Quick apply

Refine Your Search

operations support team jobs in redditch

Scheduler

Health and Safety Administrator

Warehouse & Operations Coordinator - Polish Speakers Welcome

Operations & Transport Administrator

Fleet Support Executive

Operations & Compliance Coordinator

Homelessness officer

Client Experience & Operations Coordinator

Planner

Facilities Maintenance Vacancies

Senior Operations Coordinator

Stock Controller

Stores Operative

Store Assistant

Warranty Administrator

Receptionist/Clerk

Warehouse / Yard Operative

Production Operator

Transport Administrator

Customer Account & Marketing Executive

I want to receive the latest job alerts for operations support team in redditch

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