Customer success specialist Work, Jobs in Sands, Bkm (with Salaries)

Senior KYC Onboarding Specialist
IFX Payments —Amersham
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Mentoring
- Annual leave
- Life insurance
Quick apply
MSP, Partner Account Manager - Recruitment
Egnyte —Reading
- £54,000 - £60,000 a year
- Full-time
- Remote
- Communication skills
- Employee assistance programme
- Gym membership
Travel Safe Officer
Amulet —High Wycombe
- £14.60 an hour
- Full-time
- Customer service
- Writing skills
- First Aid Certification
- Annual leave
Quick apply
4d
Field Support Specialist
FOODHUB —Milton Keynes
- £34,258 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
- Gym membership
Quick apply
3d
Customer Service Specialist - Service & Repair
Medtronic —Watford
- £36,800 - £75,000 a year
- Full-time
- English
- Analysis skills
- Education
4d
Customer Success Specialist
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- CRM software
- English
- Store discount
- Work from home
Quick apply
3d
Customer Marketing Specialist
Medtronic —Watford
- £54,400 - £81,600 a year
- Full-time
- Remote
- Project management
- Travel
- Marketing
Customer Service Specialist - 1 year FTC
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Working Student, Customer Retention & Renewals Specialist (m/f/d) - Reading, UK
IGEL Technology GmbH —Reading
- Part-time
- Computer Science
- English
- Business
Customer Success Specialist
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Brand Specialist
Tempur UK Marlow —Marlow
- Part-time
- Bilingual
- Merchandising
- Cleaning
- Store discount
- Employee discount
Quick apply
4d
Multinational Dedicated Sales Support Executive
Softcat —Marlow
- Hybrid work
- School
- Time management
- Flexible schedule
6d
Field Sales Executive
Charity Link —High Wycombe
- £26,400 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Success Migration Specialist (12 Month Contract)
Geotab —Reading
- Hybrid work
- Bachelor's degree
- No degree
- Communication skills
Contract Officer
Buckinghamshire Council —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Customer service
- Continuous improvement
- Employee assistance programme
- Employee discount
12d
International Logistics Specialist
Softcat —Marlow
- Hybrid work
- Organisational skills
- School
- Flexible schedule
11d
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
11d
Account Success Manager (Civil / Construction)
Seequent —Reading
- Travel
- Communication skills
Senior Training and Development Specialist EMEA and APAC
Medtronic —Watford
- £50,720 - £116,400 a year
- Full-time
- English
- In-person
- Training & development
Microsoft Licensing Operations Manager
iomart —Marlow
- Full-time
- Continuous improvement
9d

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customer success specialist jobs near sands, bkm

Senior KYC Onboarding Specialist

IFX Payments
Amersham

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Life insurance

Qualifications

CRM software
Conduct risk analysis
Mentoring junior staff
Process improvement
Analysis skills
Risk management
Mentoring
Management reporting
Professional development mentoring
Banking
Client onboarding compliance checks

Full job description

Description

Overview of the role

The Senior KYC Onboarding Specialist is a critical role within the organisation, responsible for managing complex customer onboarding activities and acting as a subject matter expert across AML, KYC, and client due diligence processes.

The Senior KYC Onboarding Specialist would play a key role within the team utilising their experience in the AML/KYC space in onboarding Corporate, Institutional and Intermediary clients as well as providing support and guidance to the KYC Team.

Key Responsibilities

Conduct thorough and accurate Client Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews in accordance with AML/KYC regulations, internal policies, and risk frameworks.

Independently manage complex, high-risk, and non-standard onboarding cases, applying a risk-based approach and exercising sound judgement in decision making.

Identify, investigate, and resolve complex onboarding challenges, escalating matters where appropriate and working closely with the business to achieve suitable outcomes.

Act as a senior point of contact for onboarding-related queries and escalations, providing expert advice and guidance to both internal stakeholders and clients.

Serve as a subject matter expert for AML/KYC and onboarding matters, providing support and guidance to colleagues on complex cases and regulatory requirements.

Assist with management reporting, MI production, audit activities and operational performance reviews, providing data-driven insights and recommendations where appropriate.

Mentor and coach junior team members, sharing knowledge, promoting best practice, and contributing to the development of team capability.

Identify opportunities to improve onboarding processes, controls, and customer experience, leading initiatives that enhance efficiency and reduce operational risk.

Maintain accurate and comprehensive records of onboarding activities within internal systems, ensuring data integrity and audit readiness.

Skills, Knowledge and Expertise

Significant experience within Financial Services, Payments, FinTech, Banking, or another regulated industry, with a strong background in AML/KYC/CDD onboarding teams.

Proven ability to independently manage and resolve highly complex onboarding cases with minimal supervision through application of a risk-based approach.

Strong analytical and investigative skills, with the ability to identify risks, assess complex scenarios, and make informed risk-based decisions.

Advanced understanding of AML regulations, CDD, EDD, sanctions, adverse media screening, ownership structures, and financial crime risk management.

Proficient with Microsoft Office Suite; experience using relevant Screening and CRM platforms.

A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.

Adaptable, tenacious and flexible who is able to perform under pressure.

ACAMs or ICA certifications are highly desirable.

Benefits

We believe great people do their best work when they feel supported, rewarded, and empowered to grow. That’s why we offer a benefits package designed to support your career, wellbeing, finances, and life outside of work.

Time to Recharge

25 days’ annual leave, plus bank holidays
An extra day off for your birthday
Holiday loyalty scheme rewarding long-term service
Work abroad scheme for added flexibility

Financial Wellbeing

Competitive pension scheme via salary exchange
Annual discretionary bonus scheme (eligible after probation)
Financial education, planning & coaching platform
Interest-free Season Ticket Loan for London travel
Salary exchange nursery fee scheme

Health & Wellbeing

Life Insurance
Healthcare platform including: Cashback on dental, optical & physio, virtual GP access, mental health and stress support helplines, and additional wellbeing resources

Family & Lifestyle Support

Enhanced parental leave
Cycle to work scheme
Flexible benefits that support everyday life

Growth & Career Development

Career development and progression tools
Opportunities to grow within a fast-scaling international business

A Great Team Culture

From sporting events and pub nights to seasonal celebrations and socials, we make time to connect and celebrate together.

Diversity & Inclusion

We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.

What’s next?

We will review your application and come back to you as soon as possible.
You must be eligible to work in the UK to be considered for this position.
Full background checks will be carried out on all successful candidates.

About IFX Payments

We're an award-winning global provider of foreign exchange and payment solutions. On a mission to become the number one service-led alternative banking partner for corporates and Financial Institutions that add value beyond the transaction.

FX Payments was built to challenge the status quo of cross-border money movement. From our early days to today, our goal has remained the same: to provide seamless, secure, and scalable solutions for businesses operating globally. With a growing presence and a reputation for service excellence, we’ve become a trusted partner for clients who demand more from their payment provider. We’re here to make international money movement feel local—driven by service, powered by innovation, and committed to delivering value beyond the transaction.

Quick apply

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