Service delivery manager Work, Jobs in Satley, Dur (with Salaries)

Contract Manager
DFP Services Ltd —Durham
- Up to £42,000 a year
- Overtime
- Computer literacy
- Contracts
- Computer skills
- Free parking
Quick apply
14d
Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Quick apply
Courier Manager
William Smith Group 1832 —Barnard Castle
- £38,000 - £47,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
5d
Senior Young Dads Worker - Sunderland
Inspired Human Resources Ltd —Sunderland
- £30,321 a year
- Full-time
- Hybrid work
- Experience working with children
- Mentoring
- IT
- Annual leave
Quick apply
10d
Hub Manager
Journey Enterprises Ltd —Hexham
- £36,023 - £37,275 a year
- Full-time
- Management
- Supervising experience
- Accounting
Quick apply
8d
Service Delivery Manager
OCS Group —Newcastle upon Tyne
- Team management
- Travel
- Computer skills
Quick apply
14d
Shop Manager
Farmfoods —Spennymoor
- £34,262.76 - £39,889.20 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
5d
Operations Manager
Demeter Limited —Sedgefield
- £40,000 - £43,000 a year
- Full-time
- Inventory control
- Customer service
- Analysis skills
- Free parking
Quick apply
5d
Service Delivery Supervisor - North East
HSL Compliance Limited —Durham
- £32,000 - £34,000 a year
- Team management
- Training & development
- Annual leave
- Sick pay
Quick apply
Depot Transport Supervisor
FlooringSuperstore.com —Durham
- £37,000 - £41,000 a year
- Full-time
- Computer literacy
- Forklift
- Computer skills
- Free parking
- Store discount
Quick apply
6d
Learning Disability Skills Specialist
Journey Enterprises Ltd —Bishop Auckland
- £24,940.09 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- In-person
- Annual leave
- Sick pay
Quick apply
Accommodation Services Manager
University of Sunderland —Sunderland
- £46,756 - £58,228 a year
- Full-time
- Management
- University
- Continuous improvement
- Annual leave
Regional Operations Manager
Graysons Properties Ltd —Newcastle upon Tyne
- From £48,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Recruiting
Quick apply
9d
Sales Assistant at Tesco
Consett Genesis Tesco Extra —Consett
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Customer Experience Advisor
FlooringSuperstore.com —Bishop Auckland
- £13 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Store discount
Quick apply
7d
DadVocate Programme Manager
Inspired Human Resources Ltd —Gateshead
- £36,000 - £39,000 a year
- Full-time
- Hybrid work
- Mentoring
- In-person
- Training & development
- Annual leave
Quick apply
10d
Operations Manager - Night Time Economy, North East
T3 Security Limited —Newcastle upon Tyne
- Weekend availability
- Hybrid work
- Microsoft Word
- Team management
- Travel
Quick apply
10d
Peripatetic Housing Support Officer
My Space Housing Solutions —Durham
- £13,260 a year
- Part-time
- Travel
- IT
- In-person
- Annual leave
- Sick pay
7d
Training and Health & Safety Manager
UK Commercial Group Limited —Gateshead
- £35,000 - £50,000 a year
- Full-time
- In-person
- Training & development
- Leadership
Quick apply
14d

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service delivery manager jobs near satley, dur

Contract Manager

DFP Services Ltd -
Durham

Quick apply

Job details

Permanent | Full-time
Up to £42,000 a year
14 days ago

Benefits

Free parking

Qualifications

Contract management
Driving Licence
Report writing
Client engagement
Computer literacy
Profit & loss
Customer relationship management
Relationship management
Contracts
Computer skills
Customer support
Customer interaction
Leadership
Communication skills
Contract administration

Full job description

The Role

A Contract Manager role is implemented to improve service delivery to customers and develop the contracts in which they are assigned. This role requires you to not only look at the day to day but ensure that the development of the contract is hitting the highest potential outcome for the business. Assisting with not only service delivery but ensuring customer expectations are being met. You need to have a full understanding of all contractual requirements and be able to ensure these are delivered

The Responsibilities
As our Contract Manager, you’ll be responsible for:

Manage and oversee the delivery of multiple maintenance contracts, ensuring they align with contract KPIs and contract SLAs
Attend, hold and encourage contract weekly/monthly meetings as per contractual requirements and offer other services and assistance to the customer in other areas of their business as required
Work closely with Regions to plan and coordinate direct resource and resolve any issues or failures with the highest of communication to the customer directly
Coordinate any sub-contract resource and any return work follow ups
Serve as a single point of contact for customers aiding building a strong working relationship
Produce and submit contractual reports to customers as required and highlight any repeat issues or trends
Create and deliver condition reports and potential opportunities for upgrades
Ensuring the details of the contract are fully understood
Bonus scheme for achieving KPI targets

The Person
This ideal person who’ll thrive in this role:

Excellent communication skills.
Strong Health and Safety awareness.
Have high levels of IT literacy.
Strong Contract Management experience
Financially aware and understanding of P&L
Commercially aware to build and expand customer relations.
Hold industry qualifications.

The Essential Criteria

Experience in in services we delivery (preferred not essential)
Experience in management or leadership role.
Management Qualifications or equivalent
Full UK Driving License
Enhanced DBS clearance.

The Hours

Working hours are 8am-16.30pm Monday - Friday standard with overtime expected to be carried out where applicable due to the nature of the role.
Office based role with site visits required where applicable.
33 Days holiday including bank holiday

The Benefits

Free parking
On-site gym
Weekly pay
Long service incentives
Training opportunities
Free eye test vouchers
Company mobile provided
Company laptop provided
Competitive bonus

Job Types: Full-time, Permanent

Pay: Up to £42,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in satley, dur

Contract Manager

Sales & Logistics Administrator

Courier Manager

Metering Service Delivery Manager

Senior Young Dads Worker - Sunderland

Hub Manager

Service Delivery Manager

Shop Manager

Operations Manager

Service Delivery Supervisor - North East

Depot Transport Supervisor

Learning Disability Skills Specialist

Accommodation Services Manager

Regional Operations Manager

Sales Assistant at Tesco

Customer Experience Advisor

DadVocate Programme Manager

Operations Manager - Night Time Economy, North East

Peripatetic Housing Support Officer

Training and Health & Safety Manager

I want to receive the latest job alerts for service delivery manager in satley, dur

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