Customer support coordinator Work, Jobs in Shaw, Gtm (with Salaries)

Aftercare Coordinator
Incommunities —Bradford
- £33,646 - £37,498 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Annual leave
- Employee assistance programme
Quick apply
1h
Sales Coordinator
Hardscape Products Ltd —Bolton
- From £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Continuous improvement
- Free parking
Quick apply
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave
4d
Apprentice Hire Coordinator - Customer Service Practitioner Level 2
The Casey Group Ltd —Rochdale
- £8 an hour
- Computer literacy
- English
- Computer skills
- Free parking
- Store discount
Quick apply
6d
Customer Relations Coordinator
Johnson Controls —Manchester
- Communication skills
- Time management
- Free parking
- Annual leave
Retail Bathroom Customer Services Coordinator
JT Ellis &Co Ltd —Huddersfield
- £24,000 - £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
9d
Fitness Coordinator
Kirklees Active Leisure —Huddersfield
- £37,697 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Store discount
- Health & wellbeing programme
Quick apply
6d
Customer Relationship Management Marketing Coordinator
Fig Solutions- Business and Advisory Ltd —Manchester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- English
- Annual leave
- Flexible schedule
Quick apply
Dental Receptionist & Coordinator
Sharples Dental —Bolton
- £13.50 - £15.50 an hour
- Part-time
- CRM software
- In-person
- Communication skills
Quick apply
11h
Experienced Receptionist / Clinic Coordinator
Aesthetica Medical —Altrincham
- From £13 an hour
- Part-time
- Sales
- Data entry
- Organisational skills
- Employee discount
Quick apply
5d
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave
18h
Internal Sales Coordinator (B2B) Full Time
M Barnwell Services —Manchester
- £24,500 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
Quick apply
6d
Patient Care & Sales Coordinator
Optimed Healthcare Solutions —Halifax
- £13.85 - £16.00 an hour
- Part-time
- Sales
- Customer service
- GP surgery experience
Quick apply
11d
Sales Lead Co-ordinator FTC
JLA —Sowerby Bridge
- £26,527 a year
- Full-time
- Hybrid work
- Customer service
- English
- Free parking
- Annual leave
Quick apply
1d
Client Service Coordinator
BDA —Manchester
- £30,000 - £35,000 a year
- Microsoft Powerpoint
- Marketing
- Salesforce
Quick apply
14d
Metering Data Coordinator (Advanced Excel)
Crown Oil —Bury
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
Service Coordinator
Scania —Bradford
- From £29,008 a year
- Full-time
- Travel
- Employee discount
- Life insurance
Home Ownership Coordinator
OnwardHomes —Manchester
- £31,350 a year
- Call to connect
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
7d
Service Coordinator
Mercury Hampton Ltd —Manchester
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Travel
- Annual leave
Quick apply
Indoor Furniture Sales Co-ordinator and Home Accessories Merchandiser
Shackletons Home & Garden —Clitheroe
- Part-time
- Customer service
- Merchandising
- Basic maths
- Free parking
- Employee discount
Quick apply

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customer support coordinator jobs near shaw, gtm

Aftercare Coordinator

Incommunities -
Bradford

Quick apply

Job details

Full-time
£33,646 - £37,498 a year
1 hour ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Stakeholder liaison
Microsoft Office Suite
Customer support
Customer interaction
Household contractor coordination

Full job description

We’re seeking a proactive Aftercare Coordinator to deliver outstanding customer care for our new build homes. You’ll manage every aspect of post-occupancy support, from coordinating repairs and inspections to resolving issues quickly and keeping customers fully informed throughout their journey.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

In 2024 we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

Be the first point of contact for customers post-occupancy, guide them through the Aftercare process, answer questions, and resolve issues with their new home.
Build and maintain strong relationships with internal and external stakeholders.
Attend regular contractor meetings to ensure progress on outstanding issues.
Visit customers at their home to assess issues that need further investigation.
Seek customer feedback to continually improve services and manage expectations.
Produce and monitor weekly reports to ensure accurate and timely completion of tasks.
Maintain records of all issues raised and track progress until resolution.
Knowledge of New Build warranties to deal with issues correctly.
Ensure customers understand and adhere to Aftercare service procedures.
Identify defect patterns to prevent reoccurrence.

Requirements

Experience of working in a similar role within customer care - preferably in the housing sector.
Working knowledge of NHBC warranties.
Customer focused with a track record of providing an excellent customer service.
Excellent relationship building skills and an ability to communicate effectively with all levels internally and externally.
Ability to use own initiative and to think ahead to forecast future issues.
Ability to multitask and remain calm under pressure whilst maintaining high standards of professionalism.
Good working knowledge of Microsoft Office packages e.g., Excel, Word, PowerPoint.
2-3 days in the office (BD17 7BN)
Full UK driving licence and access to a vehicle (desirable)

Benefits

Salary from £33,646 up-to £37,498 per year
Social Housing Pension Scheme with up-to 10% employer contribution
28 days annual leave that increases with service plus bank holidays
Option to buy and sell annual leave
Training, development, and qualification opportunities
Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
Corporate health scheme membership
Access to an Employee Assistance Programme
Cycle to work scheme
Local gym membership discounts.
A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives.

Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.

We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace.

Apply early! We review applications as they come in and may close the advert before the deadline.

Ready to make an impact? Come work with us!

Quick apply

Refine Your Search

customer support coordinator jobs in shaw, gtm

Aftercare Coordinator

Sales Coordinator

Customer Service Coordinator

Apprentice Hire Coordinator - Customer Service Practitioner Level 2

Customer Relations Coordinator

Retail Bathroom Customer Services Coordinator

Fitness Coordinator

Customer Relationship Management Marketing Coordinator

Dental Receptionist & Coordinator

Experienced Receptionist / Clinic Coordinator

Service Coordinator

Internal Sales Coordinator (B2B) Full Time

Patient Care & Sales Coordinator

Sales Lead Co-ordinator FTC

Client Service Coordinator

Metering Data Coordinator (Advanced Excel)

Service Coordinator

Home Ownership Coordinator

Service Coordinator

Indoor Furniture Sales Co-ordinator and Home Accessories Merchandiser

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