Customer service representative Work, Jobs in Sheepscar, Dur (with Salaries)

Customer Service Agent
Hays Travel —Sunderland
- Full-time
- Remote
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
Customer Service Advisor – Full Time
Preferred Management —Hebburn
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
Membership Advisor
Bannatyne —Durham
- £12.71 an hour
- Weekend availability
- Sales
- Marketing
- Customer service
- Annual leave
- Employee assistance programme
14d
Customer Service Representative
Cleveland Cable Co Ltd —Middlesbrough
- Weekend availability
- Microsoft Word
- Computer literacy
- Data entry
- Free parking
- Employee discount
Quick apply
2d
Service Advisor - Customer Service
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- CRM software
- Free parking
- Annual leave
Customer Service Advisor (Inbound)
PDSA —Sunderland
- £24,528 - £25,264 a year
- Full-time
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
Telephone Agent (Call Centre)
Explain Market Research —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Data entry
- Typing
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Customer Service Advisors
Copart —Peterlee
- £27,976 - £29,976 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
- Life insurance
Quick apply
8d
Customer Service Assistant
Primex Plastics Limited —Newton Aycliffe
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
Customer Service Advisor (Full-time)
Ashford Orthodontics —Sunderland
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Referral programme
Quick apply
14d
Customer Service Representative
Royal Den Hartogh Logistics —Stockton-on-Tees
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Customer Service Agent
Everything Managed Group —Newcastle upon Tyne
- £14.28 an hour
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Agent
Breedon Group plc —Spennymoor
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Call Centre Advisor
ResQ —Seaham
- £26,602.03 a year
- Full-time
- No experience needed
- Paid training
6d
Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
Customer Service Advisor
Northgate Vehicle Hire —Darlington
- £24,854 - £26,958 a year
- Monday to Friday
- Hybrid work
- Computer literacy
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
Customer Service Advisor (Contact Centre)
Alpha UK Projects Limited —Newcastle upon Tyne
- £13.00 - £13.95 an hour
- Full-time
- Hybrid work
- In-person
- Communication skills
- Store discount
- Work from home
Quick apply
VMO2 Customer Service Advisor
Concentrix —Newcastle upon Tyne
- £12.75 an hour
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Annual leave
- Employee discount

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Customer Service Agent

Hays Travel -
Sunderland

Apply Now

Job details

Full-time

Benefits

Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

If you’re passionate about travel, why not come and work at Travel Weekly’s High Street Agency of the Year 2026?

Full-time 37.5 Hours - (This role is office based in our Head Office in Sunderland City Centre.)

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a network of personal travel consultants working from home, and a growing independence group and franchise operation. Our Head Office, based in Sunderland, is home to tour operator teams, finance, events, communications, marketing, people/HR, and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Responsibilities

An exciting new role based in our new Customer Support Team has become available. The Customer Support Team provides service to a number of divisions including: Homeworkers, Web , Virtual Call Centre and Independent group Fulfilment.

Working as a Customer Support advisor you will be liaising directly with customers over the phone for any pre-departure queries, amendments to Customers bookings, producing documentation instantly on booking and meeting both customer and agents requirements. You must be performance driven and customer focused, with a positive can-do attitude.

We also have our online support functions which includes engaging with customers via our social media platforms, dealing with Foreign Exchange queries and logging our Trust Pilot reviews.

Competences / Qualifications

Excellent communication, organisational and administration skills
Accuracy and good attention to detail
Ability to work to strict deadlines
Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required
Computer literate
Ability to act on own initiative and prioritise workload
Flexibility to suit needs of the business
Motivational and development skills

Specific Duties

To ensure that all bookings are administered professionally and within given timescales
To ensure that all incoming telephone calls are processed on a timely basis and in a first class manner
To ensure e-mails are prioritised and dealt with on a timely basis
Daily/weekly Audit and Exception Reporting
Report any issues/improvements where appropriate
Monitoring and maintaining high productivity

General

To undertake any other duties that may fall into the job criteria
NB – this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

Supportive
Motivational
Innovative
Loyal
Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles

Apply Now

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customer service representative jobs in sheepscar, dur

Customer Service Agent

Customer Service Advisor – Full Time

Membership Advisor