Customer service/administration Work, Jobs in Sheffield, Eng (with Salaries)

Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Service Advisor (Payouts Administrator)
Evolution Funding —Chesterfield
- From £27,976 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
Business Operations Assistant
Muddy Faces Ltd —Sheffield
- From £26,436.80 a year
- Part-time
- Customer service
- Computer literacy
- Warehouse experience
- Free parking
- Employee discount
Quick apply
1d
Leasing Associate
ourHRpeople —Sheffield
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
Quick apply
14d
Contact Centre Operative
Bestway Group —Sheffield
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Quick apply
14d
Accounts Assistant
Manor Development Company —Sheffield
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Customer Service Agent - 12 Months Fixed Term Contract
Auxillis —Sheffield
- £28,734 a year
- Annual leave
- Employee discount
Quick apply
10d
Customer Onboarding Coordinator
Safetykleen —Dinnington
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Operational Delivery Assistant
Sheffield City Council —Sheffield
- £26,403 - £28,598 a year
- Rotating shift
- Microsoft Outlook
- Customer service
- IT
11h
Personal Assistant to School Executive Team
University of Sheffield —Sheffield
- £27,319 - £31,236 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- University
- Annual leave
- Employee discount
2d
Receptionist/Customer Support Agent
Home Decor GB Limited —Sheffield
- £25,000 - £25,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
8d
Branch Compliance & Operations Supervisor
Safetykleen —Dinnington
- £32,000 - £36,000 a year
- 8 hour shift
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Assistant Officer – Home Ownership Service
Sheffield City Council —Sheffield
- £26,403 - £28,598 a year
- Microsoft Excel
- Administrative experience
- Organisational skills
7d
Recruitment Coordinator
Regulux Transport —Rotherham
- From £125 a day
- Temporary
- Customer service
- Organisational skills
- IT
Quick apply
4d
Customer Onboarding Team Leader
Safetykleen —Dinnington
- £32,000 - £34,400 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
3d
Customer Service Advisor
Eco Happy —Wakefield
- From £30,000 a year
- Weekend availability
- Customer service
- Computer skills
- In-person
Quick apply
4d
Finance Admin Assistant
Courtyard by Marriott Sheffield-Finance —Sheffield
- £14,000 - £28,000 a year
- Part-time
- Hospitality
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
2d
Customer Service/Administration Officer
Smart Short Stays Ltd —Chesterfield
- From £30,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Gym membership
Quick apply
Administrative Assistant
Express Coatings —Sheffield
- From £12.71 an hour
- Full-time
- Serving
- Data entry
- Front desk
- Free parking
Quick apply
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Customer service
- Windows
- Computer networking
- Employee assistance programme
10d

I want to receive the latest job alerts for customer service/administration in sheffield, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service/administration jobs near sheffield, eng

Customer Service Representative jobs in Sheffield

Administrative Assistant jobs in Sheffield

Operations Assistant jobs in Sheffield

Personal Assistant jobs in Sheffield

Customer Service Representative jobs in Chesterfield

Delivery Driver jobs in Sheffield

Customer Service Representative jobs in Wakefield

Accounts Assistant jobs in Sheffield

Helpdesk Engineer jobs in Sheffield

Receptionist jobs in Sheffield

Customer Service jobs in Brighton And Hove

Customer Service Representative jobs in Edinburgh

Customer Service jobs in Harrow

Customer Service Representative jobs in Ripon

Customer Service Representative jobs in Southend On Sea

Customer Service Advisor jobs in Birmingham

Customer Service Representative jobs in Croydon

Administrative Assistant jobs in Cardiff

Retail Assistant jobs in Birmingham

Sainsburys Customer Service Assistant jobs in London

Customer Support Agent

Home Decor GB Ltd -
Sheffield

Quick apply

Job details

Permanent | Full-time
From £24,785 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Excel
Customer service
Sales administration
Organisational skills
Contracts
Account management

Full job description

Job Description

Home Decor Group is a leading supplier of contemporary bedroom furniture and kitchens to the DIY, construction, domestic and new-build markets.

At our modern facility in Sheffield we create stunning fitted wardrobes, sliding wardrobe doors and freestanding furniture, including a range of functional modular based storage solutions which are used in both home living and home office environments. See what we do here https://www.hdhc.com/.

We are currently recruiting a Customer Support Agent based in our Sheffield Head Office who will support the team in delivering first class service to our customers.

Great working environment within an established team and generous benefits Full time hours are 37.5 hours a week, Monday to Friday, with an early finish one day of the week on a rota basis. Some flexibility in the working of these hours would be considered.

The role would suit someone who is looking to start a career in customer service and full support and training will be given.

Starting salary is £24,785, increasing with experience

26 days holiday each year, plus bank holidays

Generous pension and life assurance schemes

Health Cash Plan

Free Parking

Employee discount

Main Purpose of the Role

· Support the Internal Account Manager with the day to day running of the customer accounts from ‘order call off to cash’.

Building and maintaining strong relationships based on trust, a sense of urgency, professionalism. You understand your customer’s needs and ensure that Home Décor meets and exceeds expectations.
Proactively manage the customer order banks through regular contact with sites and sales. Manage every stage of the order process via total ownership of each customer order from the point of call off to successful install.

· While accuracy is paramount, you will also work at a high pace at all times to ensure that agreed daily productivity targets are met and that all orders are entered on time, in full to the agreed schedule.

Key Responsibilities

· Accurately Process orders on internal Microsoft AX system.

Facilitate customer solutions and resolutions by bringing together cross functional stakeholders including Installation, Production/Warehouse, Planning, Logistics, Sales and Marketing.
Actively assist in the cash collection process by overseeing compliance from call off to the sign off process. Act as the first point of contact for escalated collection queries.
Source customer care reports for all accounts, monitoring any outstanding replacement/remedial works and closing them out promptly.

· Adhere to the company’s clear desk policy at the end of every day.

· Identify and share opportunities for efficiency and improved productivity within the order entry process.

Supporting the Accounts department with various enquiries including dealing with customer queries, credits and invoices appropriately.
Providing accurate information and data to both software systems – AX for order entry and Field Aware for installation planning.

Knowledge & Experience

Experience working within a similar role in Sales Administration would be desirable.
Retail or similar experience, giving experience of customer contact and working towards achieving excellent Customer Service.

Key Skills & Qualifications Required

Previous account management experience, preferably in the contract/building sector
Good communicator and a confident telephone manner.
· Attention to detail, task focus and accuracy.

· Excellent organisational and prioritisation skills, and able to work under pressure

· Understanding of the product and construction industry preferred.

· Able to work as part of a team as well as individually.

· Excel intermediate, comfortable working with ERP and scheduling systems, strong administration skills.

Home Decor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any characteristic protected by law.

Job Types: Full-time, Permanent

Pay: From £24,785.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Life insurance
Sick pay

Experience:

Microsoft Excel: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service/administration jobs in sheffield, eng

Customer Support Agent

Customer Service Advisor (Payouts Administrator)

Business Operations Assistant

Leasing Associate

Contact Centre Operative

Accounts Assistant

Customer Service Agent - 12 Months Fixed Term Contract

Customer Onboarding Coordinator

Operational Delivery Assistant

Personal Assistant to School Executive Team

Receptionist/Customer Support Agent

Branch Compliance & Operations Supervisor

Assistant Officer – Home Ownership Service

Recruitment Coordinator

Customer Onboarding Team Leader

Customer Service Advisor

Finance Admin Assistant

Customer Service/Administration Officer

Administrative Assistant

Level 1 Helpdesk Engineer

I want to receive the latest job alerts for customer service/administration in sheffield, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected