Client services manager Work, Jobs in Sheffield, Syk (with Salaries)

Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
Office Manager/EA
Begbies Traynor Group —Sheffield
- Full-time
- Microsoft Outlook
- Research
- Databases
- Annual leave
Account Manager (PBSA/BTR)
UniHomes —Sheffield
- £40,000 - £55,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Employee discount
- Referral programme
Quick apply
Office Manager/Executive Assistant
BTG Consulting PLC —Sheffield
- £28,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Research
- Databases
- Annual leave
- Flexitime
Quick apply
Client Service Manager - Pension Administration
Aon Corporation —Sheffield
- Continuous improvement
- Contracts
- Training & development
1d
Customer Service Representative
High River Partners —Sheffield
- £14 - £16 an hour
- Full-time
- Microsoft Word
- In-person
- Leadership
- Free parking
- Paid training
Quick apply
3d
Receptionist
Avery Healthcare —Sheffield
- £12.72 an hour
- Computer literacy
- Databases
- Front desk
Quick apply
8d
Business Development Manager
Moran Logistics —Doncaster
- Up to £45,000 a year
- Full-time
- Business development
- Project management
- In-person
- Free parking
Quick apply
10d
Assistant Operations Manager
ant marketing —Sheffield
- £28,500 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Computer skills
Quick apply
4d
Property and Facilities Programme Manager
Rotherham Metropolitan Borough Council —Rotherham
- £58,165 - £62,094 a year
- Full-time
- Continuous improvement
- Communication skills
Trainee Business Development
Kite Packaging —Sheffield
- From £38,400 a year
- Full-time
- Bar
- Sales
- Customer service
- Life insurance
Quick apply
9d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Barnsley
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
10d
Head of Utility Connections / Project Managers (B2B Utilities/Metering/Siteworks/Multi Utilities)
Business Energy Direct (UK) Ltd —Rotherham
- £30,000 - £50,000 a year
- Full-time
- Microsoft Office
- Business development
- Communication skills
- Free parking
- Sick pay
Quick apply
7d
Customer Account Manager
Advanced Supply Chain Group —Sheffield
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Office Administrator
RWS Plastering & Drylining Ltd —Rotherham East
- £21,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
1d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Barnsley
- Full-time
- In-person
- Communication skills
Quick apply
Group Fleet Manager
Cars 2 ltd —Wakefield
- Full-time
- CRM software
- Business development
- In-person
Quick apply
11d
Entry Level Account Executive - Mansfield
Flourish —Mansfield
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Key Accounts Executive
Orona UK —Sheffield
- Administrative experience
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Outbound B2B Appointment Setter - Insurance
ant marketing —Sheffield
- £12.71 an hour
- Full-time
- English
- Communication skills
Quick apply

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client services manager jobs near sheffield, syk

Customer Success Manager

SBS -
Sheffield

Apply Now

Job details

£45,000 - £55,000 a year

Benefits

Annual leave

Qualifications

Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Numeracy
Maths
Partnership building
Customer relationship management
Risk management
Relationship management
Customer interaction

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Client Relationship Manager!

As a Client Relationship Manager at SBS, you will be at the forefront of our ISA product line client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships.

Location: London, Sheffield, or Bristol

Salary: 45k to 55k GBP

Work model: Hybrid

Responsibilities:

Improving the overall customer relationship, delivering reliable administrative support and customer service
Responsible for understanding, monitoring and implementing the contractual terms and service level agreement.
Acknowledging customers promptly and treating them in a courteous manner
Maintaining a working knowledge of each client and their business
Producing documentation after any client meetings, summarising any additional actions required, including follow-up calls
Communicate and represent client goals, requirements, and interests internally with production and development teams
Work closely with account managers to help drive the strategic success of clients
Maintain control systems to ensure accurate representation of client health
Manage each customer’s backlog, accurately set expectations and deliver to timelines
Lead client account review meetings and ensure preparation for the meetings has been completed before the meeting

Qualifications:

Excellent interpersonal skills, able to communicate with a wide range of people
Strong customer service ethic
Work well in a team setting
Reliable and ethical, respecting customers’ confidentiality
Strong decision-making skills and the ability to take the lead
Ability to manage risk
Proactive, highly self-motivated, and organised
Flexibility as there may be travel involved
Comfortable approaching people
Good numeracy skills
Ability to understand complex technical concepts and explain these in simple terms
One to two years’ experience in a customer-facing, or similar, role.
We would also be interested in hearing from individuals with relevant University degrees who would like to start getting first-hand experience in a customer/operational role.

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

client services manager jobs in sheffield, syk

Customer Success Manager

Office Manager/EA

Account Manager (PBSA/BTR)

Office Manager/Executive Assistant

Client Service Manager - Pension Administration

Customer Service Representative

Receptionist

Business Development Manager

Assistant Operations Manager

Property and Facilities Programme Manager

Trainee Business Development

Customer Success Manager

Head of Utility Connections / Project Managers (B2B Utilities/Metering/Siteworks/Multi Utilities)

Customer Account Manager

Office Administrator

Account Manager

Group Fleet Manager

Entry Level Account Executive - Mansfield

Key Accounts Executive

Outbound B2B Appointment Setter - Insurance

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