Head of housing Work, Jobs in Silsoe, Bdf (with Salaries)

Head of Property Operations
Hightown Housing Association —Hemel Hempstead
- £89,916 a year
- Hybrid work
- Customer service
- Continuous improvement
- Contracts
- Annual leave
6d
Responsive Administrator
FSG Property Services Ltd —Milton Keynes
- Up to £32,000 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
7d
HR Admin
Fortem Solutions Ltd —Hitchin
- Administrative experience
- Human resources
- Recruiting
- Annual leave
8d
Registered Manager of 16-17 Supported Accommodation
YMCA South Midlands —Milton Keynes
- £45,000 - £50,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Operations Manager - Fixed term contract
untypical —Bedford
- Management
- Conflict management
- Employee assistance programme
Mental Health Worker
Amicus Trust —St. Neots
- £31,498.33 a year
- Temporary
- Applied behaviour analysis
- Experience working with children
- Travel
- Store discount
- Health & wellbeing programme
Quick apply
1d
Business Improvement Manager - Housing
Stevenage Borough Council —Stevenage
- £41,771 - £45,091 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Employee assistance programme
- Employee discount
12d
Hostel Services Manager
SQUARED —Luton
- £40,000 - £42,500 a year
- Weekend availability
- Computer literacy
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Resident Liaison Officer
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Planner
Fortem Solutions Ltd —Hitchin
- Full-time
- Conflict management
- Annual leave
- Life insurance
Contracts Administrator
Trinity Estates —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Contracts
- Employee discount
- Referral programme
4d
Housing Data Manager
Stevenage Borough Council —Stevenage
- £37,280 - £40,777 a year
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Head of Investment & Major Works
Hightown Housing Association —Hemel Hempstead
- £90,087 a year
- Hybrid work
- Budgeting
- Communication skills
- Annual leave
6d
Technical Support Manager (Build Insight)
Build Insight Ltd —Welwyn Garden City
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
11d
Repairs Controller
T GILMARTIN LIMITED —Dunstable
- From £28,000 a year
- Weekend availability
- In-person
- Communication skills
Quick apply
4d
Museum Visitor Experience Assistant x2
Watford Borough Council —Watford
- £31,594 - £33,657 a year
- Part-time
8d
Area Sales Manager
Playdale Playgrounds —St. Neots
- £37,000 - £44,200 a year
- Full-time
- CRM software
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
11d
Lead Surveyor – Damp & Mould
Stevenage Borough Council —Stevenage
- £50,269 - £52,413 a year
- Full-time
- Contracts
- Budgeting
- Employee assistance programme
- Employee discount
Senior Visitor and Experience Operations Assistant
Watford Borough Council —Watford
- £34,198 - £36,649 a year
- Full-time
8d
Area Sales Manager (Midlands)
PLAYDALE PLAYGROUNDS LTD —Huntingdon
- £37,000 - £44,200 a year
- Full-time
- CRM software
- Sales
- Organisational skills
- Store discount
- Health & wellbeing programme
Quick apply
11d

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Head of Property Operations

Hightown Housing Association -
Hemel Hempstead

Apply Now

Job details

Permanent
£89,916 a year
6 days ago

Benefits

On-site gym
Annual leave
Company pension
Discounted gym membership

Qualifications

Driving Licence
Stakeholder collaboration
Sustainability strategy
Customer service
Procurement
Stakeholder liaison
Compliance management
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Client services
Risk management
Contracts
Construction experience
Budgeting
Leadership
Team motivation leadership
Communication skills
Facilities maintenance
Property management
Negotiation
Corporate regulatory compliance oversight
Operations leadership experience
Stakeholder management

Full job description

Head of Property Operations

Salary: £89,916

Location: Hybrid working across Hightown's operating area

Full Time | Permanent

At Hightown, we are passionate about providing safe, high-quality homes and outstanding services that will make a real difference to people's lives.

We are looking for an inspiring Head of Property Operations to lead our repairs, voids, healthy homes and estate services, driving performance, innovation and customer satisfaction across our housing portfolio.

This is a fantastic opportunity for a strategic and customer-focused leader to shape service delivery, influence organisational priorities and lead high-performing teams through an exciting period of transformation.

About the Role

As Head of Property Operations, you will provide strategic leadership across key property services, ensuring our residents receive responsive, reliable and high-quality services every day.

You will lead operational performance, manage significant budgets and contracts, drive compliance and continuous improvement, and work closely with residents, contractors and colleagues to deliver excellent outcomes for our communities.

This is a high-profile leadership role, offering the opportunity to make a lasting impact on our homes, services and customers.

About You

You will be an experienced operational leader with the ability to balance strategic thinking with excellent day-to-day service delivery. Ideally, you will already hold a CIH housing qualification (Level 5) or be willing to work towards one. We will support you along the way.

What You Will Be Doing

Key Responsibilities

Lead the delivery and continuous improvement of responsive repairs, cyclical maintenance, healthy homes, voids and estate services, ensuring excellent customer outcomes and high levels of satisfaction.
Manage multi-million-pound operational budgets and contracts, ensuring strong financial control, value for money, effective procurement and robust performance management.
Drive compliance, governance and risk management across all services, including Awaab's Law, damp and mould, disrepair, health and safety, and other regulatory requirements.
Deliver efficient void turnaround and asset management services that maximise housing availability while maintaining quality and compliance standards.
Shape and implement service improvements through customer insight, performance data and innovation, ensuring services remain responsive to customer needs.
Contribute to Hightown's Asset Management and Sustainability Strategies, supporting long-term investment and environmental objectives.
Build strong partnerships with contractors, development teams, residents and external stakeholders to support effective service delivery and the successful handover of new homes.
Lead, inspire and develop high-performing teams, fostering a culture of accountability, collaboration and exceptional customer service.

What You Need

Professional technical qualification such as RICS, CIOB or equivalent experience, or working towards a recognised qualification.
CIH housing qualification (Level 5) or be willing to work towards one.
Significant experience in property operations, asset management, repairs or maintenance services.
Proven track record of delivering high-quality customer-focused services and achieving demanding performance targets.
Experience managing large operational budgets and delivering value for money.
Strong understanding of relevant legislation, regulatory requirements and compliance obligations.
Knowledge of building construction, surveying, maintenance and building regulations.
Excellent leadership and people management skills, with experience developing high-performing teams.
Strong commercial and procurement experience.
Excellent communication, negotiation and stakeholder management skills.
Ability to analyse complex issues and develop practical, effective solutions.
Full UK driving licence and access to a vehicle for business use.

Why Join Hightown?

We offer:

Professional development and sector-relevant training opportunities
33 days’ annual leave including Bank Holidays (pro-rata)
Competitive salary of £89,916 for a 35-hour week
Monthly attendance bonus
Hybrid working (minimum 2 days in the office)
Workplace pension & life assurance (3× salary)
Retail, gym, restaurant and cinema discounts
Employee wellbeing services
Free on-site gym access

Join Hightown and help create safe, sustainable homes and exceptional services for our customers and communities.

We will be shortlisting and interviewing on an ongoing basis and may close the vacancy early.

We are proud to be an Equal Opportunities and Disability Confident Employer.

Apply Now

Refine Your Search

head of housing jobs in silsoe, bdf

Head of Property Operations

Responsive Administrator

HR Admin

Registered Manager of 16-17 Supported Accommodation

Operations Manager - Fixed term contract

Mental Health Worker

Business Improvement Manager - Housing

Hostel Services Manager

Resident Liaison Officer

Planner

Contracts Administrator

Housing Data Manager

Head of Investment & Major Works

Technical Support Manager (Build Insight)

Repairs Controller

Museum Visitor Experience Assistant x2

Area Sales Manager

Lead Surveyor – Damp & Mould

Senior Visitor and Experience Operations Assistant

Area Sales Manager (Midlands)

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