Office administrator Work, Jobs in Solihull, Wmd (with Salaries)

Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Office Administrator
Hillman Insurance Brokers —Solihull
- £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
7d
Administrative Assistant
BSCCP —Birmingham
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Sick pay
Quick apply
Office Assistant
Zaff housing ltd —Washwood Heath
- £24,420.00 - £47,163.41 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
Office Administrator (School Hours)
Our Special Angels —Birmingham
- £12.75 - £13.50 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
7h
Pharmacy Office Admin and Pharmacy Dispenser
Gospel Lane Pharmacy —Acocks Green
- £12.71 an hour
- Part-time
- Customer service
- No experience needed
- English
- Employee discount
Quick apply
Office Administrator
Digby Manor Residential Care Home —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
1d
Administration Assistant
First Aid Box Healthcare Supplies LLP —Birmingham
- £24,420.00 - £38,902.20 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Life insurance
Quick apply
9d
head office admin role and pharmacy dispenser
The Olton Pharmacy Limited —Solihull
- Up to £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Microsoft Office
- Store discount
- Employee discount
Quick apply
Admin Assistant
Berkley Care Group —Bromsgrove
- £12.90 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Administrative Support Officer
Civic Recruitment Limited —Redditch
- £16.51 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Office Administrator - Data Entry Manufacturing/Construction
Finish Facades Ltd —Birmingham
- £12.71 an hour
- Full-time
- Microsoft Excel
- CAD
- Maths
Quick apply
Administrative Assistant
Allvalves Online Limited —Pershore
- £10.85 - £12.71 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
Quick apply
Administrator
Essential Housing Ltd —Sparkhill
- From £600 a month
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Office Administrator
Focus Housing Ltd —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
13d
Office Manager/Administrator
Systec Fire Engineering Limited —Birmingham
- £25,000 - £30,000 a year
- Full-time
- Administrative experience
- Accounting
- Human resources
- Free parking
Quick apply
8d
Event Administration Assistant
Indulging LTD —Banbury
- £27,000 a year
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
head office admin role and pharmacy dispenser
Yardley Wood Pharmacy —Birmingham
- £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Microsoft Office
- Store discount
- Employee discount
Quick apply
Drawing Office Assistant
Academy Signs Limited —Birmingham
- £25,000 - £30,000 a year
- Full-time
- In-person
Quick apply
Office Administrator
3D Facilities Support Ltd —Sutton Coldfield
- £22,285.90 - £28,000.00 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
1d

I want to receive the latest job alerts for office administrator in solihull, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Administration Officer

Civic Recruitment Limited
Solihull

Quick apply

Job details

Full-time
£17.75 an hour
2 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
NVQ
Business
BTEC
Communication skills
Office experience

Full job description

3 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To support the Quality Monitoring and Commissioning function by reviewing and processing quality concern referrals submitted by social workers and other professionals. The postholder will use electronic case management systems, including Liquid Logic (LAS), to assess referrals against established quality standards and checklists, ensuring all required information is present before progressing cases for investigation.

The role requires excellent attention to detail, sound judgement, strong administrative skills, and the ability to work accurately within established procedures while identifying when concerns need to be escalated.

Key Responsibilities

Quality Concern Administration

Review quality concern referrals received from social workers and other professionals.
Assess referrals against agreed quality assurance checklists and procedures.
Determine whether referrals contain sufficient information to be progressed to a Quality Monitoring Officer for investigation.
Return incomplete referrals for further information where necessary.
Escalate complex or urgent concerns appropriately in line with procedures.

System and Data Management

Use Liquid Logic (LAS) and other electronic systems to access, review, update, and maintain records.
Accurately input, update, and manage information within council databases and systems.
Ensure records are maintained in accordance with data protection and information governance requirements.
Produce routine reports and administrative information as required.

Customer Service and Communication

Respond to enquiries from internal and external stakeholders via telephone, email, and written correspondence.
Liaise effectively with social workers, quality monitoring staff, providers, and other professionals.
Communicate professionally and clearly when requesting additional information or clarifications.

Administrative Support

Provide comprehensive administrative support to the Commissioning and Quality Monitoring teams.
Maintain accurate electronic and manual filing systems.
Assist with the monitoring and tracking of referrals and quality concerns.
Support service improvements by identifying recurring issues or procedural gaps.

Compliance and Information Governance

Handle sensitive and confidential information appropriately.
Ensure compliance with safeguarding, data protection, and council policies.
Follow established procedures and maintain accurate audit trails.

Essential Experience

Previous administrative experience in a busy office environment.
Experience working with electronic case management systems or databases.
Experience reviewing information for accuracy and completeness.
Experience dealing with a range of internal and external stakeholders.
Experience handling confidential and sensitive information.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Desirable Experience

Experience within Adult Social Care, Local Government, Health, or Public Sector services.
Experience using Liquid Logic (LAS).
Experience within commissioning, quality monitoring, safeguarding, or contract administration functions.

Essential Qualifications

4 GCSEs (or equivalent), including English and Mathematics at Grade C/Level 4 or above; or equivalent relevant administrative experience.

Desirable Qualifications

NVQ Level 3 in Business Administration.
BTEC National Certificate.
HNC or equivalent qualification in Business Administration or a related discipline.

Essential Skills and Competencies

Excellent attention to detail and accuracy.
Ability to review information and identify missing, inconsistent, or incomplete data.
Strong organisational and workload management skills.
Ability to follow established processes and procedures consistently.
Sound judgement and a high degree of common sense.
Excellent verbal and written communication skills.
Ability to work independently and use initiative.
Strong problem-solving skills.
Ability to identify when issues require escalation.
Competent use of electronic systems and databases.
Proficiency in Microsoft Office applications.

Personal Attributes

The successful candidate will be:

Sharp, articulate, and professional.
Methodical and process-driven.
Reliable and accountable.
Calm under pressure.
Adaptable and flexible.
Committed to delivering high standards of accuracy and customer service.
Able to maintain confidentiality and professionalism at all times.

Additional Information

Location: Solihull.
Working Pattern: Monday to Friday, 37 hours per week.
Hybrid Working: One day per week based at the Council House, Solihull; remaining days working remotely subject to service requirements.
Pay Rate: £17.75/ per hour UMB.
The postholder will be required to comply with safeguarding, data protection, information governance, equality, diversity, inclusion, and health & safety policies.
The role requires the ability to work independently while recognising when support, advice, or escalation is required.
Commitment to maintaining confidentiality when handling sensitive information is essential.
Payment: Bi-weekly payment schedule
Start Date: Immediate start available
Closing Date: soon (early applications encouraged)

GCSC

Quick apply

Refine Your Search

office administrator jobs in solihull, wmd

Administration Officer

Office Administrator

Administrative Assistant

Office Assistant

Office Administrator (School Hours)

Pharmacy Office Admin and Pharmacy Dispenser

Office Administrator

Administration Assistant

head office admin role and pharmacy dispenser

Admin Assistant

Administrative Support Officer

Office Administrator - Data Entry Manufacturing/Construction

Administrative Assistant

Administrator

Office Administrator

Office Manager/Administrator

Event Administration Assistant

head office admin role and pharmacy dispenser

Drawing Office Assistant

Office Administrator

I want to receive the latest job alerts for office administrator in solihull, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected