Monitor Work, Jobs in Stoke Poges, Bkm (with Salaries)

Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Event Marshal
Event Support team —Tring
- Up to £12.71 an hour
- Day shift
- Customer service
- In-person
- Guest services
- Flexible schedule
Quick apply
11d
Facilities Front Of House Reception
OCS Group —Slough
- Microsoft Word
- Inventory control
- Computer literacy
Quick apply
Muay Thai Coach
The MMA Clinic —Loudwater
- £21,600 - £36,000 a year
- First Aid Certification
- In-person
- Teaching
- Free parking
Quick apply
Airport Operations Administrator
DiamondAir International Ltd —London
- £32,864 a year
- Full-time
- Hybrid work
- Salesforce
- Administrative experience
- Travel
- Free parking
- Employee discount
Quick apply
Sales & Events Executive
Stoke Park Ltd —Slough
- Up to £38,000 a year
- Full-time
- CRM software
- Hotel
- Business development
- Free parking
- Sick pay
Quick apply
6d
Project Support Officer
Civic Recruitment Limited —Slough
- £268.17 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Quick apply
9d
Studio Production Executive
Lime Blue Solutions Ltd —Cookham
- £28,000 - £30,000 a year
- Part-time
- Hybrid work
- Business development
- Continuous improvement
- AI
Quick apply
2d
General Guest Support Assistant
Switch Housing —Maidenhead
- £13.21 an hour
- Full-time
- Cleaning
Quick apply
Night Porter
Old Amersham Hotels Ltd —Amersham
- £13 an hour
- Part-time
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
4d
Fridy & Saturday Night Shift Petrol Forecourt
Littlewick Green Motor Company —Maidenhead
- £13 an hour
- Part-time
- Customer service
- Basic maths
- English
Quick apply
4d
Multi Skilled Team Member
Rush by Airhop High Wycombe —High Wycombe
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Event Assistant - Weekend Jazz Shows (Freelance)
Curate Group —London
- £12.71 an hour
- Weekend availability
- Paid training
Quick apply
3d
Dog Walker and Pet Sitter
Pawesome Memories —Reading
- From £15 an hour
- Heavy lifting
- Customer service
- In-person
- Free parking
- Flexitime
Quick apply
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Allocator
Muji —London
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Work from home
- Employee discount
Quick apply
Studio Operations Coordinator, art-K Croxley Green
art-K —Rickmansworth
- £13.22 - £13.70 an hour
- Overtime
- Organisational skills
- Annual leave
EAL Teaching Assistant
Grove Academy —Slough
- £21,302.54 a year
- Part-time
- School
- Teaching
- Free parking
Dog Walker/Pet Sitter
Absolutely Barking Dog Services —Aylesbury
- £300 - £750 a month
- Part-time
- Customer service
- Cleaning
- Work from home
Quick apply

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Customer Service Host - T3

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour

Qualifications

Front desk
Aviation passenger services
Customer interaction

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Overview of the Role

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

monitor jobs in stoke poges, bkm

Customer Service Host - T3

Event Marshal

Facilities Front Of House Reception

Muay Thai Coach

Airport Operations Administrator

Sales & Events Executive

Project Support Officer

Studio Production Executive

General Guest Support Assistant

Night Porter

Fridy & Saturday Night Shift Petrol Forecourt

Multi Skilled Team Member

Customer Service Host - T2

Event Assistant - Weekend Jazz Shows (Freelance)

Dog Walker and Pet Sitter

Customer Service Host

Allocator

Studio Operations Coordinator, art-K Croxley Green

EAL Teaching Assistant

Dog Walker/Pet Sitter

I want to receive the latest job alerts for monitor in stoke poges, bkm

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