Customer support coordinator Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Treatment Coordinator
Sutton Dental & Implant Clinic —Sutton Coldfield
- Full-time
- Sales
- English
- Business development
- Employee discount
- Sick pay
Quick apply
8d
Logistics Service Delivery Coordinator (Maternity Cover)
Crown SDS (Service Delivery Solutions) —Tamworth
- £28,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
Quick apply
3d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Customer Care Co-ordinator
M&J Evans construction —Tamworth
- £25,500 - £31,000 a year
- Full-time
- English
- Data entry
- In-person
- Employee discount
Quick apply
1d
Sales Coordinator
The Belfry —Sutton Coldfield
- £26,436.00 - £27,434.40 a year
- Full-time
- Customer service
- Computer literacy
- Hotel
- Free parking
- Employee discount
Quick apply
18h
External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- University
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
8d
Receptionist & Treatment Co-ordinator
Birmingham Dental Excellence —Birmingham
- £10.95 - £12.21 an hour
- Weekend availability
- CRM software
- Sales
- English
- Free parking
- Employee discount
Quick apply
7d
E-commerce & Sales Coordinator
MBP Door Solutions —West Bromwich
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Sick pay
Quick apply
Customer Resolutions Coordinator
Arcus FM —Redditch
- £29,256 a year
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
3d
Receptionist/Returns Coordinator (Dual Role)
Scolmore Group —Tamworth
- £26,000 - £28,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Service Coordinator
Aftercare Response —Darlaston
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Data entry
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Front of House Office Coordinator
EP Group —Birmingham
- Full-time
- Hospitality
- Front desk
- In-person
Quick apply
14d
Senior Customer Service Coordinator
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
9d
Treatment and Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Full-time
- Bilingual
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
5d
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Telephone Events Co-ordinator/Administrator
Crackerjacks Children's Trust —Kidderminster
- £13.00 - £13.50 an hour
- Part-time
- CRM software
- Computer skills
- In-person
Quick apply
8d
Office/ Sales Co-ordinator
Coventry Sliding Wardrobes Ltd. —Nuneaton
- £29,500 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
13d
Hire & Sales Coordinator
GAP Group —Birmingham
- Full-time
- Sales
- Organisational skills
- Communication skills
13d

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customer support coordinator jobs near sutton coldfield, wmd

Field Service Coordinator

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Company events

Qualifications

Hospitality
Technical troubleshooting
Desktop support
Administrative support experience
Computer hardware
Conflict management
Computer networking
Organisational skills
Customer support
Customer interaction
Retail experience
Communication skills

Full job description

nGeneration are looking for an enthusiastic and personable Field Service Co-Ordinator to join our Field Service team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

The ideal candidate should have previous experience working in an administrative role.

Scheduling or first-line help desk analyst experience is desirable but not essential.

A successful Field Service Co-ordinator will have various pre-requisite skills that typically include:

Experience working with software such as google maps, word, outlook and excel
Excellent customer service skills, alongside the ability to communicate accurately and in a timely manner.
Have organisational abilities along with experience of working in a pressurised environment.
Ability to quickly resolve any scheduling and SLA conflicts.
Professionalism to communicate in a polite and professional manner with peers.
Ability to work autonomously, prioritising own workload and acting on own initiative.
A good understanding of UK geography is required.

Well versed in IT, you will have an understanding of network alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail industry previously.

Shift Pattern: 3 days on - 3 days off, 12 hour shifts on a rota basis.

Job Types: Full-time, Permanent

Pay: £27,178.00 per year

Requirements

Software Proficiency: Experience with Google Maps, Word, Outlook, and Excel.

Customer Service: Excellent skills, timely and accurate communication.

Organisational Skills: Ability to multitask the logistics of a fleet of Field Service Engineers.

Conflict Resolution: Quickly resolve scheduling and SLA conflicts.

Professional Communication: Polite and professional interaction with peers.

Autonomous Working: Prioritise workload and act on own initiative.

Geographical Knowledge: Understanding of UK geography.

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. We offer a comprehensive range of benefits. These include:

Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities.
Long Service Awards: Rewarding our employee's with service awards.

Quick apply

Refine Your Search

customer support coordinator jobs in sutton coldfield, wmd

Field Service Coordinator

Treatment Coordinator

Logistics Service Delivery Coordinator (Maternity Cover)

Compliance Case Co-ordinator

Customer Care Co-ordinator

Sales Coordinator

External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5

Receptionist & Treatment Co-ordinator

E-commerce & Sales Coordinator

Customer Resolutions Coordinator

Receptionist/Returns Coordinator (Dual Role)

Internal Sales Coordinator (UltraTile)

Service Coordinator

Front of House Office Coordinator

Senior Customer Service Coordinator

Treatment and Sales Coordinator

Export Coordinator / Warehouse Administrator

Telephone Events Co-ordinator/Administrator

Office/ Sales Co-ordinator

Hire & Sales Coordinator

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