Client services Work, Jobs in Sutton Coldfield (with Salaries)

Refugee Resettlement Key Worker
Claremont Living Group —Birmingham
- £25,000 - £27,500 a year
- Full-time
- Driving
- Travel
- Mentoring
- Health & wellbeing programme
- Bereavement leave
Quick apply
Hospitality Events Manager
The Kitchen & Co —Sutton Coldfield
- £35,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Free parking
- Annual leave
Quick apply
Independent Sexual Violence Advocate (ISVA)
Rape & Sexual Violence Project —Birmingham
- £20,249 - £21,283 a year
- Part-time
- Experience working with children
- Bachelor's degree
- In-person
Quick apply
10d
Project Assistant
Reference Technology Ltd —Tamworth
- Up to £25,878 a year
- Full-time
- Microsoft Office
- Administrative experience
- Driving
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Referral and Partnership Manager - Supported Exempt Accommodation
non violentiam cic —Birmingham
- £25,000 - £35,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Receptionist 30 hours per week
BaxterStorey UK —Birmingham
- £16.80 an hour
- Part-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
1h
Refugee and Migrant Adviser
Entraide (Mutual Aid) —Solihull
- £26,780 a year
- Full-time
- English
- Supervising experience
- Presentation skills
- Work from home
Quick apply
1d
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply
Kitty Angel - Cat Sitter in Edgbaston and Bearwood (part time)
Kitty Angels —Edgbaston
- £14.26 an hour
- Part-time
- Medication administration
- Customer service
- English
- Flexitime
- Employee discount
Quick apply
8d
Service Desk Co-ordinator
SRC Fire Safety Ltd —Birmingham
- From £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Contract Management Officer - Workplace Services
Government Property Agency —Birmingham
- £42,450 - £46,636 a year
- Full-time
- Data analysis skills
- Presentation skills
- Travel
4h
Booking Services Manager
Bookings & Reservations Group Ltd —Birmingham
- £40,000 - £55,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Language training provided
Quick apply
12d
Transport Planner
D E O'Reilly Ltd —Aldridge
- From £35,000 a year
- Full-time
- Driving
- IT
- In-person
Quick apply
14d
Event Supervisor
Event Support Team —Exhall
- Up to £14.50 an hour
- Hybrid work
- Customer service
- Supervising experience
- Driving
Quick apply
Event and Admin Assistant
Saffron Catering —Swadlincote
- £16,523 a year
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
Quick apply
1d
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Client Services Executive - GFC Governance
Anthony Collins Solicitors —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Typing
- Communication skills
14d
Sales Executive
WeBuyAnyCar —Sutton Coldfield
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
Service Coordinator
Sunfish Services Limited —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply

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client services jobs near sutton coldfield

Refugee Resettlement Key Worker

Claremont Living Group
Birmingham

Quick apply

Job details

Full-time
£25,000 - £27,500 a year

Benefits

Health & wellbeing programme
Company pension
Bereavement leave

Qualifications

Driving Licence
Driving
Mentoring
Organisational skills
Contracts
Communication skills

Full job description

Refugee Resettlement Key Worker

Claremont Living Group Ltd

Job Title: Refugee Resettlement Key Worker

Department: Resettlement, Asylum and Refugee Support Service

Reports To: Senior Refugee Resettlement Key Worker / Service Manager

Location: West Midlands with travel across Sandwell and surrounding areas

Contract: Full Time

Job Purpose

The Refugee Resettlement Key Worker provides holistic, person centred support to refugees, asylum seekers and resettled households to help them integrate successfully into the community. The role supports households from referral through to sustainable housing, employment, education and community integration. The Key Worker will coordinate support services, develop personalised support plans and work closely with partner organisations to ensure clients access the services they need to build independent and stable lives.

Key Responsibilities

Case Management

· Manage a caseload of refugee and asylum households

· Carry cases from referral through to case closure

· Conduct initial needs assessments with each household

· Develop personalised support plans with clear goals

· Review progress regularly and update support plans

· Maintain accurate and up to date case records

Housing and Tenancy Support

· Support households to understand tenancy agreements and housing responsibilities

· Assist with move on into suitable housing where required

· Liaise with housing providers and local authority teams

· Provide tenancy sustainment support including budgeting and home management

· Report housing issues and coordinate support with relevant teams

Access to Services

· Support clients to register with GPs, dentists and other health services

· Support access to ESOL classes and education services

· Assist with school placements for children

· Support access to benefits and financial assistance

· Support access to employment and training opportunities

Community Integration

· Introduce clients to local community resources and services

· Encourage participation in community groups and activities

· Provide guidance on UK systems including health, housing and education

· Support digital inclusion and access to technology

Safeguarding

· Identify safeguarding concerns and report appropriately

· Support vulnerable individuals experiencing trauma or complex needs

· Follow organisational safeguarding procedures at all times

· Work with partner agencies to manage safeguarding risks

Partnership Working

· Work closely with Local Authorities, housing teams and community organisations

· Coordinate support with partner agencies

· Attend multi agency meetings where required

· Support collaboration between services to meet household needs

Monitoring and Reporting

· Maintain accurate case notes and documentation

· Record outcomes and progress against support plans

· Provide updates to supervisors and service managers

· Ensure compliance with service and contract requirements

Person Specification

Essential

· Experience supporting vulnerable individuals or families

· Experience working in housing, support services or community services

· Understanding of safeguarding and professional boundaries

· Ability to manage a caseload and prioritise tasks

· Strong communication and interpersonal skills

· Ability to work collaboratively with partner agencies

· Good organisational and record keeping skills

· Full UK driving licence and ability to travel locally

Desirable

· Experience supporting refugees or asylum seekers

· Knowledge of housing systems and tenancy sustainment

· Understanding of welfare benefits and employment support

· Experience working with Local Authorities or commissioned services

· Community language skills

Key Performance Indicators

· Effective management of assigned caseload

· Timely completion of assessments and support plans

· Successful housing and tenancy sustainment outcomes

· Positive engagement with service users

· Accurate and compliant case recording

· Contribution to employment, education and integration outcomes

Core Values

· Respect and dignity for all individuals

· Commitment to safeguarding and wellbeing

· Strong partnership working

· Professional accountability

· Focus on sustainable long term outcomes

Job Type: Full-time

Pay: £25,000.00-£27,500.00 per year

Benefits:

Bereavement leave
Company pension
Health & wellbeing programme

Application question(s):

What languages do you speak?

Experience:

Refugee: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in sutton coldfield

Refugee Resettlement Key Worker

Hospitality Events Manager

Independent Sexual Violence Advocate (ISVA)

Project Assistant

Referral and Partnership Manager - Supported Exempt Accommodation

Receptionist 30 hours per week

Refugee and Migrant Adviser

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Kitty Angel - Cat Sitter in Edgbaston and Bearwood (part time)

Service Desk Co-ordinator

Contract Management Officer - Workplace Services

Booking Services Manager

Transport Planner

Event Supervisor

Event and Admin Assistant

Helpdesk Coordinator - FTC 12 months

Client Services Executive - GFC Governance

Sales Executive

FM Help Desk Operative

Service Coordinator

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