Guest service Work, Jobs in Sutton On The Forest, Nyk (with Salaries)

Guest Service Team Member
The Grand - York —York
- £13.15 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Guest Service Assistant (Casual)
Holiday Inn York —York
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
Night Manager
The Churchill Hotel —York
- £13.45 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
12d
Duty Manager
Impossible York —York
- £13.00 - £13.20 an hour
- Full-time
- Bilingual
- Hospitality
- Supervising experience
- Employee discount
Quick apply
Meeting & Events - Assistant Operations Manager
The Grand - York —York
- £31,000 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Guest Service Assistant
Aramark —York
- £12.71 an hour
- Part-time
- Bar
- Free parking
13d
Group, Reservations & Events Office Manager
Doubletree by Hilton York —York
- £38,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6d
Host
Roomzzz —City of York
- £29,262 a year
- 12 hour shift
- Hotel
- Employee discount
Assistant Meetings and Events Manager
Rudding Park Harrogate —Harrogate
- £32,845 a year
- Weekend availability
- Hotel
- Annual leave
- Employee assistance programme
Nights - Team Member
Premier Inn —York
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Front Office - Team Member
The Grand - York —York
- £12.85 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Night Porter - Freelance/Part Time
Thicket Priory Ltd —York
- £17 - £20 an hour
- Part-time
- Hospitality
- Driving
- In-person
- Free parking
Quick apply
5d
Shift Manager
Five Guys UK —York
- £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Assistant General Manager
Popeyes UK —York
- £31,000 - £35,000 a year
- Full-time
- Fast casual restaurant
- Quick service & fast food restaurant
- Employee discount
- Referral programme
Quick apply
13d
GENERAL MANAGER - NEW OPENING
Federal —York
- £40,880 - £43,500 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
14d
Front of House Staff Member
Panda Mami —York
- £12.21 - £12.40 an hour
- Part-time
- Casual dining restaurant
- Customer service
- No experience needed
- Employee discount
Quick apply
6d
Front Office Team Member - Nights
The Grand - York —York
- £27,208 a year
- Full-time
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Assistant Manager
Five Guys UK —York
- £35,870 - £37,000 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Operations Assistant
Forest Holidays —Pickering
- £8.00 - £12.71 an hour
- Part-time
- Employee discount
Quick apply
6d
Customer Service Consultant
Skipton Building Society —Malton
- £25,500 a year
- Part-time
- Time management
- Annual leave
- Employee assistance programme
4d

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Guest Service Team Member

The Grand - York -
York

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Job details

Full-time
£13.15 an hour

Benefits

Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Communication skills

Full job description

Description

Picture this: you’re the friendly face that sets the tone for every guest’s stay — creating a warm welcome from the very first moment. You deliver service that’s both efficient and personal, anticipating needs, sharing recommendations, and making every interaction feel effortless.

You move confidently between tasks — handling bookings, answering questions, and supporting across departments — always bringing a calm, informed, and approachable style. No two shifts are ever the same: new guests, new stories, and new opportunities to make someone’s day that little bit brighter.

As a Guest Service Team Member, you’re more than just part of the team — you’re part of the experience, shaping the moments and memories our guests will carry with them long after they leave.

Key Responsibilities

As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing:

Using your approachable personality to build great connections with guests.
Demonstrating your confidence in handling check-ins, bookings and guest requests.
You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay.
A team player who’s flexible and happy to help wherever needed.

What Makes You Splendid?

We live by our values – and we’d love you to bring them to life every day:

Open - You’re friendly and welcoming, helping guests feel right at home.
Nimble – You adapt quickly, handling whatever the day brings with ease.
Brilliant - You take pride in the little touches that make a big difference.
Honest - You’re reliable and trustworthy, building confidence through your actions.

Show up with your spark and care for others, and we’ll provide the tools for you to thrive.

Benefits

When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:

Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
Life Assurance - peace of mind for you and your loved ones.
Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
Pension - auto enrolment into the company pension scheme.
Learning & Development - opportunities available to progress your skills and career.

About The Grand - York

Built in 1906 as the headquarters of the North Eastern Railway, The Grand, York is a striking example of early 20th-century architecture. Designed by William Bell and Horace Field, the building showcases elegant marble interiors, oak-panelled rooms, and the majestic Grand Boardroom.

A cherished landmark in the heart of Yorkshire, The Grand was lovingly restored to its original splendour in 2010. Today, it stands as an award-winning five-star hotel, welcoming guests with the warmth, charm, and character of true Yorkshire hospitality.

Apply Now

Refine Your Search

guest service jobs in sutton on the forest, nyk

Guest Service Team Member

Guest Service Assistant (Casual)

Night Manager

Duty Manager

Meeting & Events - Assistant Operations Manager

Guest Service Assistant

Group, Reservations & Events Office Manager

Host

Assistant Meetings and Events Manager

Nights - Team Member

Front Office - Team Member

Night Porter - Freelance/Part Time

Shift Manager

Assistant General Manager

GENERAL MANAGER - NEW OPENING

Front of House Staff Member

Front Office Team Member - Nights

Assistant Manager

Operations Assistant

Customer Service Consultant

I want to receive the latest job alerts for guest service in sutton on the forest, nyk

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