Client services occupations Work, Jobs in Thame, Oxf (with Salaries)

Customer Service Representative
CSafe —Long Crendon
- Full-time
- Hybrid work
- English
- Travel
- IT
Quick apply
Customer Service Representative
CSafe Global —Long Crendon
- Full-time
- English
- Travel
- IT
Quick apply
Aftersales Coordinator
Dumarey Flybrid Limited —Silverstone
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
1d
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
6d
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
Client Services Assistant
Charity Link —Reading
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Quality control
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Quick apply
14d
Field Support Specialist
FOODHUB —Milton Keynes
- £34,258 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
- Gym membership
Quick apply
8h
Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education
Faria Online Schools —Oxford
- Full-time
- Remote
- Communication skills
- School
Quick apply
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
14d
Customer Experience Coordinator
Thames Water Utilites —Reading
- £42,000 - £46,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
1d
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Life insurance
Quick apply
1d
Customer Service Representative (CSR)
HUBER+SUHNER —Bicester
- Computer literacy
- Continuous improvement
- Computer skills
Audi Corporate Account Executive
Sytner —Reading
- Hybrid work
- Administrative experience
- Employee discount
Sales Operations Executive
Select Car Leasing —Reading
- Full-time
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Trust Services Partner
NHSProfessionals —Reading
- £26,000 a year
- Monday to Friday
- Hospital
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
Quick apply
Support Consultant
NECSWS —Hemel Hempstead
- Full-time
- Remote
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
1d

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Customer Service Representative

CSafe -
Long Crendon

Quick apply

Job details

Permanent | Full-time

Qualifications

Driving Licence
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Complaint handling
IT
Computer skills
Customer interaction
Communication skills
Supply chain customer service
Time management

Full job description

CSafe offers the most comprehensive suite of thermal shipping solutions for pharmaceutical cold chain shipping needs around the world to ensure patients receive the medicines and treatments they need. In addition to key acquisitions, CSafe has operations in more than 70 locations worldwide to ensure product availability and continue to fulfil our founders’ mission to provide patients around the world with access to viable, life-enhancing pharmaceuticals.

With a “client-first” focus, deep industry expertise and commitment to innovation, CSafe continues to deliver industry-leading products in both the active and passive segments. CSafe is the only provider with an end-to-end portfolio including active and passive bulk air cargo, parcel, cell and gene and specialty last-mile use cases allowing our team to match your requirements to the best solution for your needs. Any size, any duration and any temperature – CSafe is at the heart of your cold chain.

Job Purpose:

Reporting directly to the Customer Service Manager the Customer Service Representative is responsible for supporting the commercial team with quotes and lead times, coordinating, and processing all incoming orders/leases, and supporting with all external logistical requirements.

Role and Responsibilities:

The following responsibilities are that of the Customer Service Representative. These are intended as an overview and are not an exhaustive list.

Processing purchase orders or leases, across a limited range of CSafe’s products and services.
Answering relevant incoming customer enquiries, using your in-depth knowledge of products, and utilising all relative internal channels.
Liaising with all relevant internal departments regarding the management of enquiries and orders or lease requests through to completion – providing a true end-to-end customer experience.
Take responsibility for the full resolution of assigned complaints and incidents – ensuring all relevant internal departments are engaged.
Ensuring your personal performance meets or exceeds the published Key Performance Indicator (K.P.I) targets.
From time to time, as requested by management it may be necessary to carry our extra duties in addition to those listed.
Take part in all identified training to ensure skills are in line with the job role requirements.

Requirements

Experience and Qualifications:

Minimum of 2 year’s prior experience in Customer Services.
Prior experience working within a team environment.
Familiarity with Sage X3 and Wave Reaction.

Functional Competencies:

Fluency in English both in written and verbal communication.
Proficient IT skills for system management and Office 365 based applications.
Analyse situations
Listen effectively
Communicate clearly
Problem-solving skills.
Planning, organising and time management skills.
Strong prioritisation skills.
Positive approach to correcting errors and ensuring reduction of future errors.
Excellent attention to detail.
Strong team orientation - able to work effectively in multiple teams simultaneously.
Resilience.
The ability to work under pressure.
Adaptability.

Behaviour and Attitude Competencies:

Professional Presentation
Quick learner
Maturity
Effective communicator at all levels
Calmness (Under Pressure)
Organised
Problem Solver
Self-Motivated
Flexibility
Resilience
Pro activity
Energy & Drive
Approachability
Curiosity
Innovative
Positivity
Creativity

Other Requirements

Full Driving licence.
Right to work in the UK
Willingness to travel to other sites
In office requirement – three to four days a week.

Work Location: Hybrid remote in Long Crendon

Quick apply

Refine Your Search

client services occupations jobs in thame, oxf

Customer Service Representative

Customer Service Representative

Aftersales Coordinator

Account Co-Ordinator

Maintenance and Contracts Co-ordinator - Full Time

Corporate Account Manager

Client Services Assistant

Field Support Specialist

Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education

Trainee Customer Service Representative (CSR)

Service Helpdesk Coordinator

Customer Experience Coordinator

Client Support Advisor

Customer Service Representative (CSR)

Audi Corporate Account Executive

Sales Operations Executive

Customer Service Advisor

Trust Services Partner

Customer Service Representative (Account Manager)

Support Consultant

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