Supply chain operations occupations Work, Jobs in Thrapston, Nth (with Salaries)

Customer Order Management Representative - Level II - OFFC
Cummins Inc. —Wellingborough
- Continuous improvement
9d
Production Area Manager
Tayto Group Limited —Corby
- £50,000 - £53,000 a year
- Full-time
- Team management
- In-person
- Training & development
- Free parking
- Employee assistance programme
Quick apply
12d
Production Controller (Publishing Project Manager)
Troubador Publishing —Market Harborough
- £26,500 a year
- Full-time
- Customer service
- Project management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Production Shift Manager - Days
AMFresh —Peterborough
- Day shift
- Continuous improvement
- Team management
- Training & development
- Employee discount
Quick apply
Production & Supply Expeditor
Precise Component Manufacture Ltd —Potton
- £32,000 - £36,000 a year
- Full-time
- Up to 50% travel
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
Production Manager - 12 month fixed term contract
Morgan Advanced Materials —Corby
- Full-time
- ERP systems
- Continuous improvement
- Team management
Demand and Commercial Executive
Keelings —Wellingborough
- Full-time
- Data analysis skills
- Business development
- Analysis skills
Quick apply
10d
Continuous Improvement Specialist
Bleckmann Solutions UK Ltd —Corby
- £31,430 - £44,900 a year
- Full-time
- Continuous improvement
- Warehouse experience
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
Supply Chain Manager
Alumasc Water Management Solutions —Burton Latimer
- Up to £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Production Lead
Franco's Ices —Bedford
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
Quick apply
13d
Supply Chain Manager
Gallagher Bassett —Blisworth
- Full-time
- Remote
- Organisational skills
- Time management
Site Planner-D365 Implementation (18-month FTC)
Morgan Advanced Materials —Corby
- Data analysis skills
- Analysis skills
- Continuous improvement
Production Planner
UK Exchangers Ltd —Olney
- £30,000 a year
- Full-time
- English
- Contracts
- In-person
Quick apply
2d
Site Operations Manager
Allied Mills —Finedon
- Full-time
- Continuous improvement
- Team management
- Computer skills
Quick apply
6d
Site Continuous Improvement Manager
Yusen Logistics (UK) —Northampton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Training & development
Pick & Pack Production Manager
Goggleboxes Limited —Corby
- £42,000 - £50,000 a year
- Weekend availability
- Continuous improvement
- Team management
- In-person
- Free parking
Quick apply
3d
Production Manager
AMFresh —Peterborough
- Monday to Friday
- Continuous improvement
- Recruiting
- Communication skills
- Employee discount
Quick apply
Samples Coordinator
Dr. Martens —Wellingborough
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Planning Optimisation Manager
GXO Logistics —Northampton
- Up to £75,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Process Supervisor
OSI Electronics —St. Neots Eaton Socon
- From £1,000.01 a year
- Full-time
- Assembly
- Supervising experience
- Continuous improvement
- Free parking
- Employee discount
Quick apply
4d

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Customer Order Management Representative - Level II - OFFC

Cummins Inc. -
Wellingborough

Apply Now

Job details

9 days ago

Qualifications

Import/export documentation
Stakeholder collaboration
Client engagement
Internal department liaison
Continuous improvement
Continuous improvement cycles oversight
Relationship management
Management reporting
Customer support
Customer interaction
Account management
Supply chain customer service

Full job description

We are looking for a talented Customer Order Management Representative - Level II to join our team specializing in Supply Chain Planning in Wellingborough, Northamptonshire, United Kingdom.

In this role, you will make an impact in the following ways:

Deliver an exceptional customer experience by acting as the primary point of contact for assigned accounts, ensuring clear communication and support throughout the entire order lifecycle.
Drive on-time order fulfillment by coordinating with customers, distribution centers, manufacturing plants, and cross-functional teams to meet agreed delivery commitments.
Resolve complex customer inquiries and escalations through detailed analysis, strong system knowledge, and effective problem-solving, while maintaining compliance with service level expectations.
Ensure accuracy and compliance by maintaining detailed records, managing export and shipping documentation, and adhering to company policies and legislative requirements.
Strengthen customer relationships by proactively communicating order updates, managing expectations, and providing timely, informative responses to inquiries and concerns.
Support quality and operational excellence by collaborating with customers and internal stakeholders to address quality issues and facilitate the resolution of non-conformance claims.
Contribute to business performance by preparing insightful reports, monitoring order management metrics, and supporting departmental goals that enhance customer satisfaction and operational efficiency.
Lead and participate in continuous improvement initiatives that streamline processes, improve service delivery, and strengthen the overall effectiveness of the Customer Order Management function.

To be successful in this role you will need the following:

Build strong customer relationships by providing proactive support, clear communication, and customer-focused solutions throughout every stage of the order lifecycle.
Develop a thorough understanding of the end-to-end order lifecycle, including key processes, terminology, and cross-functional collaboration required to deliver a seamless customer experience.
Maintain proficiency in order management systems to accurately process orders, manage modifications, and resolve customer queries in a timely and efficient manner.
Demonstrate strong problem-solving and attention to detail by identifying and resolving order exceptions, ensuring customer requirements are met while maintaining accuracy, compliance, and service excellence.

Education/ Experience:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
College or equivalent degree preferred. SAP experience or knowledge preferred.
Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience in customer order management, account management or in the supply chain field.
This position may require licensing for compliance with export controls or sanctions regulations.

Job Supply Chain Planning

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

ReqID 2434336

Relocation Package No

100% On-Site No

Apply Now

Refine Your Search

supply chain operations occupations jobs in thrapston, nth

Customer Order Management Representative - Level II - OFFC

Production Area Manager

Production Controller (Publishing Project Manager)

Production Shift Manager - Days

Production & Supply Expeditor

Production Manager - 12 month fixed term contract

Demand and Commercial Executive

Continuous Improvement Specialist

Supply Chain Manager

Production Lead

Supply Chain Manager

Site Planner-D365 Implementation (18-month FTC)

Production Planner

Site Operations Manager

Site Continuous Improvement Manager

Pick & Pack Production Manager

Production Manager

Samples Coordinator

Planning Optimisation Manager

Process Supervisor

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