Customer specialist Work, Jobs in Twyford, Brk (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Contract Specialist
BD —Winnersh
- £33,300 - £50,775 a year
- Microsoft Office
- No degree
- Contracts
Operational Support Officer
HM Courts & Tribunal Service —Reading
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
14d
Trainee Digital Content Developer
Assist Knowledge Development —Thame
- £25,250 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
6d
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
MSK Physiotherapy Administrator
Berkshire Healthcare NHS Foundation Trust —Maidenhead
- £27,106 - £28,850 a year
- Part-time
- Customer service
- IT
- Computer skills
- Free parking
- Annual leave
4d
Concrete Batcher
Collard Group Ltd —Hook
- £14 - £17 an hour
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Life insurance
- Referral programme
Quick apply
11d
PR & Communications Executive
David Harber Ltd —Didcot
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Social media management
- Travel
Quick apply
5d
Service Manager/Receptionist
Keith Gotts Independent Land-Rover specialists —Alton
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply
10d
Care Home Administrator
Barchester Healthcare —Wallingford
- £33,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Remote
- Microsoft Excel
- Sales
- Travel
Maintenance
H Plus Care Ltd —Maidenhead
- £24,420 - £30,000 a year
- Full-time
- Schematics
- Customer service
- Maintenance
Quick apply
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
Sales Advisor
Bodypower Sports plc Fitness Superstore —Frimley
- £14 an hour
- Overtime
- Sales
- Merchandising
- In-person
- Free parking
- Annual leave
Quick apply
14d
Employment Specialist
The Fedcap Group —Guildford
- £33,048 - £35,535 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Junior Category Specialist Executive
Avia Technique Limited —Wokingham
- £23,000 - £27,500 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
Quick apply
Repairs & Maintenance Officer (L1 Specialist)
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Sales Specialist
Furniture Village —Reading
- £25,500 a year
- Weekend availability
- Sales
- Customer service
- Retail sales
- Employee discount
Quick apply
Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
10d

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customer specialist jobs near twyford, brk

Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

customer specialist jobs in twyford, brk

Contact Centre Associate

Contract Specialist

Operational Support Officer

Trainee Digital Content Developer

Complaints Team Leader

MSK Physiotherapy Administrator

Concrete Batcher

PR & Communications Executive

Service Manager/Receptionist

Care Home Administrator

Customer Account Support Specialist

Maintenance

Service Desk Analyst

Sales Advisor

Employment Specialist

Junior Category Specialist Executive

Repairs & Maintenance Officer (L1 Specialist)

Sales Specialist

Sage ERP Software Support Consultant (Finance)

Senior Customer Experience Manager

I want to receive the latest job alerts for customer specialist in twyford, brk

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