Support specialist Work, Jobs in Usk, Mon (with Salaries)

Member Support Specialist – Nights & Weekends
Bond OpCo, LLC —Trellech
- 8 hour shift
- Continuous improvement
- Data entry
- In-person
- Annual leave
- Flexible schedule
Mental Health Support Worker
React Support Services —Newport
- From £13.53 an hour
- 12 hour shift
- In-person
- Care plans
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Therapeutic Case Worker for Holistic Hoarding
Holistic Hoarding —Caerphilly
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Domestic Abuse Support Worker
BRC Jobs —Monmouth
- £13 - £15 an hour
- Full-time
- Communication skills
Quick apply
Neon Sign Production Lead & Workshop Assistant
The Crafty Bonobo —Cwmbran
- £10.85 - £12.71 an hour
- Overtime
- In-person
- Mechanical knowledge
- Employee discount
Quick apply
Housing Surveyor
Monmouthshire County Council —Usk
- £38,220 - £41,771 a year
- School
8d
Domestic Abuse Support Worker Immediate Start Temp Contract
BRC Jobs —Abergavenny
- £13 - £15 an hour
- Communication skills
Quick apply
Part Time Office Assistant
Snap Services Ltd —Cardiff
- £12.71 - £14.00 an hour
- 8 hour shift
- No experience needed
- English
- Accounting
Quick apply
1d
Business Operations Assistant
Newport Galvanizers (part of Wedge Group Galvanizing Ltd) —Newport
- £25,188 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Employee assistance programme
Quick apply
14d
Occupational Health & Safety and Facilities Assistant
Bart Ingredients Co Ltd —Bristol
- Up to £32,000 a year
- Full-time
- Maintenance
- Travel
- Free parking
- Bereavement leave
Quick apply
Category Specialist
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Boat and Pontoon Operative
Bristol Maritime Ltd (Trading as BM Safety and BM Training) —Bristol
- £21,158 - £24,785 a year
- Weekend availability
- Customer service
- Travel
- In-person
- Free parking
- Flexitime
Quick apply
7d
General Administrator
Priory —Abergavenny
- £26,300 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
15h
Software Developer (on-site)
Quote Detective —Pontypool
- £27,500 - £30,000 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Free parking
- Paid training
Quick apply
2d
Listening to People & Public Services Ombudsman Support Officer
Aneurin Bevan University Health Board —Caerleon
- £32,557 - £39,631 a year
- Full-time
- Paid training
8d
Employee Relations Specialist (12 Month FTC - Maternity Cover)
Brandon Trust —Bristol
- £41,000 - £47,500 a year
- Full-time
- Hybrid work
- Human resources
- In-person
- Employee discount
- Referral programme
Quick apply
7d
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
7d
Admissions and Compliance Manager
Ideal Study Abroad Ltd —Aberdare
- £3,700 - £4,500 a month
- Full-time
- Bachelor's degree
- Communication skills
- Teaching
- Free parking
Quick apply
1d
Support Worker
Priory Group —Newport
- Full-time
- Maintenance
- English
- IT
- Free parking
- Annual leave
Business Support Co-ordinator
AES Food Equipment —Clevedon
- From £29,000 a year
- Full-time
- Customer service
Quick apply

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Member Support Specialist – Nights & Weekends

Bond OpCo, LLC
Trellech

Apply Now

Job details

Full-time

Benefits

Annual leave
Flexible schedule
Life insurance

Qualifications

Continuous improvement
Data entry
Communication skills

Full job description

Who We Are

BOND is a rapidly growing private aviation company revolutionizing fractional aircraft ownership and private aircraft management, delivering an elevated and seamless flying experience for discerning clients. Supported by a landmark Bombardier fleet order, we are building a modern fleet of late-model super-midsize and ultra-long-range aircraft and assembling a team committed to operational excellence, safety, and white-glove service.

As we scale toward launch and long-term growth, we are seeking professionals who want to help build a next-generation aviation company and play a meaningful role in shaping how it operates from the ground up.

Role Overview

The Member Support Specialist – Nights & Weekends is the operational heartbeat of BOND's Account Management team when the rest of the world is off the clock. This role owns real-time trip coordination and member communication during evening and weekend hours — ensuring that the white-glove BOND experience never sleeps. You'll work directly alongside Directors and Account Managers, handling the operational layer of trip execution so our client-facing team can stay focused on relationships.

This role is built for someone who thrives under pressure, owns their shift completely, and holds themselves to the same standard at 2AM as they would at 2PM. If you have an aviation operations background, a member-first mindset, and the discipline to perform at a high level during non-standard hours, we want to hear from you.

What You'll Do

Own real-time member communication during nights and weekends — trip status updates, proactive outreach, and one-call resolution.

Coordinate trip logistics end-to-end: flight scheduling, catering, ground transportation, FBO readiness, and last-minute changes.

Monitor active flights and communicate delays, diversions, or operational changes to members and internal stakeholders immediately.

Liaise directly with flight crews, FBOs, and third-party vendors to resolve issues in the moment.

Act as the off-hours escalation point for operational issues, exercising sound judgment to resolve or elevate as appropriate.

Partner with Flight Operations, Maintenance, and Scheduling to maintain cohesive trip execution across the operation.

Ensure clean, accurate handoffs at shift transitions so the daytime team picks up with full situational awareness.

Maintain accurate data entry across operational systems, keeping clean records for all assigned trips.

Surface recurring operational gaps or service breakdowns to leadership for continuous improvement.

Required Qualifications

2+ years of experience in aviation operations, flight coordination, charter operations, or a premium member/client services environment.

Proven ability to manage multiple concurrent priorities under time pressure with accuracy and composure.

Strong verbal and written communication skills; professional and member-first in all interactions.

Proficiency with operations or scheduling platforms; ability to learn proprietary systems quickly.

Consistent availability to work nights, weekends, and holidays on a structured shift schedule.

Must pass pre-employment background check and drug screening.

Preferred Qualifications

Experience in fractional aviation, Part 135 charter, or a premium private aviation environment.

Familiarity with FBO operations, flight dispatch, or aircraft scheduling systems.

Background supporting UHNW or high-profile clientele in a direct-service capacity.

Familiarity with large-cabin Bombardier aircraft, including the Challenger 3500, Global 6500 and Global 8000.

Exposure to trip management platforms or CRM tools used in aviation or luxury hospitality.

Education in aviation (e.g., Embry-Riddle) and/or pilot certification is a strong plus.

Schedule

This is a structured shift role. Shifts are 8 hours and cover the following windows:

Weekdays (Monday–Friday): 5PM–1AM | 1AM–9AM

Weekends (Saturday–Sunday): 9AM–5PM | 5PM–1AM | 1AM–9AM

Total scheduled hours: 40 per week. Applicants must also have the flexibility to work a different schedule and overtime to support business demands as needed.

Why BOND

We're building a next-generation aviation company, and we invest in the people making it happen. Joining BOND means stepping into a fast-moving, high-standards environment where your work has a direct impact from day one.

Competitive salary commensurate with experience
Performance-based bonus eligibility (role dependent)
Comprehensive health, dental, and vision insurance with supplemental coverage options and company-paid life insurance
401(k) with company match
Paid time off and company holidays for eligible roles

If you're ready to help build something exceptional — we'd love to hear from you!

Equal Employment Opportunity

BOND is an equal opportunity employer and values a workplace where every team member is respected and supported. All employment decisions are made without regard to any status protected by applicable federal, state, or local law.

Work Location: In person

Apply Now

Refine Your Search

support specialist jobs in usk, mon

Member Support Specialist – Nights & Weekends

Mental Health Support Worker

Therapeutic Case Worker for Holistic Hoarding

Domestic Abuse Support Worker

Neon Sign Production Lead & Workshop Assistant

Housing Surveyor

Domestic Abuse Support Worker Immediate Start Temp Contract

Part Time Office Assistant

Business Operations Assistant

Occupational Health & Safety and Facilities Assistant

Category Specialist

Boat and Pontoon Operative

General Administrator

Software Developer (on-site)

Listening to People & Public Services Ombudsman Support Officer

Employee Relations Specialist (12 Month FTC - Maternity Cover)

Customer Experience Team Leader

Admissions and Compliance Manager

Support Worker

Business Support Co-ordinator

I want to receive the latest job alerts for support specialist in usk, mon

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