Duty manager Work, Jobs in W3 (with Salaries)

Night Duty Manager
Riverstone Kensington - Concierge —London
- Up to £46,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Hotel
- Employee discount
Quick apply
Duty Customer Experience Manager
GTS Rail Operations Limited —London
- Rotating shift
- Customer service
- Continuous improvement
- Training & development
- Employee discount
People Operations Manager (Part-Time / Fully Remote)
GlobalConnect Europe Ltd. —London
- £500 a month
- Part-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Duty Manager
MOI London LLC —London
- Weekend availability
- Sales
- Merchandising
- English
Quick apply
4h
Customer Experience Assistant (On Board & Lounge) Eurostar
Momentum Services Limited —St. Pancras International Station
- £14.12 - £14.46 an hour
- Temporary
- Customer service
- Cleaning
- In-person
- Flexible schedule
Quick apply
8d
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Duty Manager
Portobello Hotel —London
- £30,160 a year
- Weekend availability
- Hotel
- Supervising experience
- Human resources
- Employee discount
Quick apply
2d
Student Conduct Officer (Medicine)
Imperial College London —South Kensington
- £48,246 - £55,434 a year
- Full-time
- No degree
- Annual leave
13d
AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Events & Operations Support Manager
Houston and Hawkes - Head Office —London
- £45 an hour
- Full-time
- Hospitality
- Microsoft Office
- Human resources
- Employee assistance programme
Quick apply
14d
Facilities Planning Manager
The Football Foundation —London
- £40,000 - £46,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Annual leave
Duty Manager
Everyman Media —London
- £14.71 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
3d
Duty Manager
Sirius Hotel Group —South West London
- Full-time
- Computer literacy
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
2h
Duty Supervisor
The Hurlingham Club —Fulham
- From £38,500 a year
- Full-time
- Customer service
- Supervising experience
- First Aid Certification
- Free parking
- Annual leave
Quick apply
6d
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Office Administrator
Classic Cleaning LTD —London
- £27,201 - £31,175 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Work from home
Quick apply
2d
Duty Manager
The Laslett Hotel —London
- Full-time
- Hotel
- Front desk
- Budgeting
- Store discount
- Health & wellbeing programme
Quick apply
7d
Duty Manager
The July —London
- Bar
- Hotel
- Restaurant
- Employee discount
- Life insurance
Duty Manager
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
9d
Restaurant Manager (Hourly Manager)
Raising Cane's —London
- Weekend availability
- Microsoft Outlook
- Customer service
- Team management
- Annual leave
- Employee discount
Quick apply

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Night Duty Manager

Riverstone Kensington - Concierge
London

Quick apply

Job details

Full-time
Up to £46,000 a year

Benefits

Season ticket loan
Company pension
Employee discount

Qualifications

Customer service
Computer literacy
Building management systems
CCTV monitoring
Organisational skills
Customer interaction
Residential security
Communication skills

Full job description

Night Duty Manager at Riverstone Kensington. £46,000 a year starting salary, plus performance-related bonus.

Be a part of something new and exciting; find your place at Riverstone.

We are recruiting for a Night Duty Manager team member to join the Riverstone Kensington team.

Let’s start with what is a Riverstone Residence? Think of a blend of outstanding apartments, with the services of a private members club and a luxury hotel. Riverstone offers a community for over 65’s that assists with maintaining an active, independent and rewarding lifestyle whilst offering the reassurance of service, security and well-being support.

The best of what you love about hospitality – varied role delivering a great experience, but without the demands and job insecurity that can go with traditional hospitality roles.

We offer more than just a competitive package; we provide the opportunity to play a meaningful role in shaping our vibrant community from the ground up. If you are passionate about people and making a tangible difference in the lives of others, this is your chance to join a team that values service excellence, innovation and teamwork.

You will be responsible for overseeing the safe, compliant, and secure operation of the residence at night.

You will bring your experience from a high-quality customer service background (possibly, but not exclusively hospitality), to ensure the highest standards of resident services, delivering great experiences for all residents, guests and visitors.

The successful candidate will be based onsite at our Kensington residence. Our Night Duty Management team operate on a 12-hour shift pattern (11.5 working hours) working a 4 on, 4 off pattern. This working pattern may evolve as we continue to grow and learn from our colleagues, what best supports their needs and wellbeing.

Key Responsibilities of the Night Duty Manager role

Be the senior contact on duty overnight, ensuring the security of the residence, residents, and team.
Conduct regular security walk rounds and monitor CCTV to ensure only residents and approved guests are within the residence.
Deliver exceptional resident services to create amazing experiences for residents, guests, and visitors, ensuring all areas are professionally operated and immaculately presented in line with Riverstone’s standards
Ensure adherence to all legal, compliance, and auditing procedures, including fire and life safety systems, handling of emergency situations, health and safety, first aid if required, and safeguarding and regular security checks.
Act as the first point of contact for resident queries and issues, responding professionally and promptly, and keeping residents informed throughout the resolution process.
Build and maintain positive relationships with residents, colleagues, partners, suppliers, and contractors, embodying Riverstone’s culture and values in all interactions.

This role will be great for you if you...

Are comfortable being the senior contact on duty overnight and responding to incident and emergencies
Naturally curious with a passion for delivering excellent service-experiences and meeting needs of customers.
Experienced in the delivery of high-quality customer service
Have an affinity with Riverstone’s profile of residents.
Strong organisational skills with the ability to manage time and juggle multiple priorities to execute high quality deliverables
Excellent attention to detail and an ‘all hands-on deck’ approach to service delivery
Computer literate with experience of building management systems
Excellent communication, engagement and inter-personal skills and good business writing skills

A rewarding role

£46,000 a year starting salary, plus performance-related bonus
Some of the other benefits that you will have access to include:
- Enhanced employer pension scheme
- Life assurance cover
- Annual private health assessment.
- Season ticket loan scheme
- Free meals on duty
- Save with us - access a range of discounts and cashback from hundreds of high street retailers on every day (and special day) items.

About Riverstone

Riverstone’s ambition is to create exceptional London living for people over 65.

Riverstone is addressing the needs of a new generation of older Londoners with a best -in-class product that will extend and enhance the independent lifestyles they enjoy. It will allow them to stay in the neighbourhoods they love and enable them to live the life they want to live. With high specification apartments in central locations, Riverstone's residents will benefit from first -class facilities, a like-minded community, hotel-like hospitality and - when needed - highly personalised, discreet care.

Our two exceptionally designed developments in Fulham and Kensington were the first of many as we grow. Both opened in 2022. Our next location Riverstone Bishops Avenue is due to open in 2026.

Riverstone is backed by Goldman Sachs, which is supporting the business’ ambition to build a portfolio of residences in prime central London locations.

If you are our future Night Duty Manager, please apply!

INDFOH

Quick apply

Refine Your Search

duty manager jobs in w3

Night Duty Manager

Duty Customer Experience Manager

People Operations Manager (Part-Time / Fully Remote)

Duty Manager

Customer Experience Assistant (On Board & Lounge) Eurostar

Customer Service Host - T3

Duty Manager

Student Conduct Officer (Medicine)

AIRPORT DUTY OFFICER - LONDON

Events & Operations Support Manager

Facilities Planning Manager

Duty Manager

Duty Manager

Duty Supervisor

Customer Service Host - T2

Office Administrator

Duty Manager

Duty Manager

Duty Manager

Restaurant Manager (Hourly Manager)

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