Customer experience coordinator Work, Jobs in Watlington, Oxf (with Salaries)

Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Marina Coordinator
Wasing —Reading
- £27,000 - £30,000 a year
- Weekend availability
- Front desk
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Contract - Customer Relations Coordinator
Honda —Bracknell
- Remote
- Communication skills
- Time management
- Flexitime
- Work from home
3d
Learning and Development Assistant Coordinator
Affinity Trust —Thame
- £26,283 a year
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Experience Coordinator
Thames Water Utilites —Reading
- £42,000 - £46,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
3d
Operations and Sales Coordinator
Abracadabra Leaflet Distribution —Winnersh
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Inventory control
- Computer literacy
- Free parking
- Annual leave
Quick apply
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Watlington
- £14.59 an hour
- Nursing home
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Academic Events Coordinator
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Time management
Customer Services Administrator
Eleanor Hospital Logistics —Oxford
- From £30,000 a year
- Weekend availability
- Computer literacy
- Continuous improvement
- Data entry
- Free parking
Quick apply
11d
Study Engagement and Advice Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee discount
8d
Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
- £14 - £16 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
Talent Acquisition Coordinator - 12 months FTC
UK Atomic Energy Authority —Culham
- £29,328 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
FRA Projects & Compliance Coordinator
Seville Developments Ltd —Oxford
- £26,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Quick apply
Operations & Scheduling Coordinator
DJ Doors —Bicester
- Full-time
- Computer skills
Quick apply
Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education
Faria Online Schools —Oxford
- Full-time
- Remote
- Communication skills
- School
Quick apply
Business Support Co-ordinator
SUEZ —Maidenhead
- £32,937 a year
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Training & development
1d
Garden Centre Workshop Coordinator & Facilitator - Englefield, Reading
Affinity Trust —Theale
- £8,586 a year
- Part-time
- Annual leave
Quick apply
E-commerce & Marketing Coordinator
West London Bakeries Ltd. —Bourne End
- £16 - £18 an hour
- Part-time
- Social media management
- Organisational skills
- Computer skills
- Free parking
Quick apply
Talent Acquisition Coordinator – 12 months FTC
UK Atomic Energy Authority —Culham
- £29,328 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme

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customer experience coordinator jobs near watlington, oxf

Customer Experience Coordinator

Hypnos Beds -
Princes Risborough

Quick apply

Job details

Permanent | Full-time
£26,032.50 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Bilingual
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
English
Complaint handling
Appointment booking and call handling
Data entry
Customer interaction
Stock replenishment
Phone etiquette
Communication skills

Full job description

Purpose of the Role/Role Overview:

· To ensure all orders received are input onto Hypnos bespoke order system within agreed SLA’S accurately and efficiently whilst managing customer expectations and queries to a high standard.

· To provide a first point of contact for all customers by answering any questions and queries over the phone or by email in a professional and timely manner. To provide support and comprehensive product and service information whilst building first class relationships with customer base. Exceeding customer expectations showing that we are customer obsessed.

· To provide weekend, holiday and sickness cover for the showroom as and when required on a rota basis. This is usually no more than one Saturday in four.

General Duties/Key Responsibilities:

· Working to agreed set timescales and SLA’s

· Responding as appropriate to any queries, cancellation and amendments requests made by retailers and/or their representatives

· Investigating and actioning any credit queries in liaison with the Finance Department.

· Update retailer portals where necessary

· Requesting and updating special codes for bespoke products

· Answering and resolving customer enquiries over the phone or by email

· Taking ownership of complaints and following company procedure to ensure complaint is resolved in a timely manner

· Recognising customer contact trends and flagging any repeated quality/service issues

· Resolving customer queries the first time they are raised, liaising with other departments to ensure resolution

· Booking technician visits as and when required

· Ordering spare parts as and when required

· Proactively informing customers of any issues relating to their orders

Showroom

· Ensuring the showroom is tidy, clean, inviting, and shows the beds off to their very best at all times.

· Supporting consumers in selecting the best bed for their own specific requirements using excellent listening skills combined with broad product knowledge and strong communication skills.

· Responding to all consumers enquires received via the Hypnos website in a timely manner, calling on the knowledge of other departments if and when required.

· Taking calls from end consumers and helping and guiding them through their bed purchase.

· Posting out brochures to consumers as and when requested

Monitoring and replenishing pillow and accessory stock.

· Updating and replenishing display models as and when required.

Job Types: Full-time, Permanent

Pay: £26,032.50 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme

Experience:

Customer Service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in watlington, oxf

Customer Experience Coordinator

Marina Coordinator

Contract - Customer Relations Coordinator

Learning and Development Assistant Coordinator

Customer Experience Coordinator

Operations and Sales Coordinator

Service Helpdesk Coordinator

Lifestyle and Wellbeing Coordinator

Academic Events Coordinator

Customer Services Administrator

Study Engagement and Advice Manager

Patient Care Coordinator in Luxury Private Hospital

Talent Acquisition Coordinator - 12 months FTC

FRA Projects & Compliance Coordinator

Operations & Scheduling Coordinator

Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education

Business Support Co-ordinator

Garden Centre Workshop Coordinator & Facilitator - Englefield, Reading

E-commerce & Marketing Coordinator

Talent Acquisition Coordinator – 12 months FTC

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