Product support Work, Jobs in Welshpool, Pow (with Salaries)

Service & Project Coordinator (Technical Support)
Reeco Automation Ltd —Newtown
- £29,000 - £35,500 a year
- Overtime
- Maintenance
- Microsoft Office
- Contracts
- Free parking
- Flexitime
Quick apply
1d
Retail Assistant
Screwfix —Welshpool
- £13.08 an hour
- Part-time
- Annual leave
- Employee discount
3d
Store Assistant
Aldi —Welshpool
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Copywriter & Website Administrator
British Ironwork Centre —Oswestry
- £25,000 - £27,500 a year
- Full-time
- In-person
Quick apply
8d
Facilities Operative ( Part Time)
Lowfield Timber Frames —Welshpool
- Part-time
- Free parking
- Annual leave
Quick apply
7d
Product Support Engineer
Nidec Control Techniques Ltd —Newtown
- Full-time
- Engineering
- Project management
- Travel
- Free parking
- Annual leave
Quick apply
3d
Stock Assistant
Aldi —Welshpool
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
Senior Sales & Customer Service Administrator
British Ironwork Centre —Oswestry
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
9d
Tesco Colleague - Phone Shops - Welshpool Superstore
Tesco UK —Welshpool
- £13.70 - £14.97 an hour
- Full-time
- Employee discount
Process Operative
Muller Group —Shrewsbury
- £32,011 a year
- 12 hour shift
- Mechanical knowledge
- Free parking
IT Technician Apprentice
JBC Skills Training Ltd —Ellesmere
- £16,640 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Annual leave
Quick apply
Sales Support / Customer Service
Tabilo —Newtown
- £24,420.00 - £38,756.85 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
Quick apply
11d
Manufacturing Manager
Clayton Engineering Limited —Knighton
- Full-time
- Management
- Engineering
- Continuous improvement
- Health & wellbeing programme
- Employee discount
Quick apply
Graduate Sales Executive (Cardiff and Surrounding Areas)
VetPlus —Welshpool
- From £30,000 a year
- Sales
Retail Assistant
EG On The Move Ltd —Welshpool
- £10.95 - £12.90 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
3d
Sales Coordinator
Sastak —Craven Arms
- £27,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Free parking
Quick apply
7d
Trim Shop Assistant
Border Holdings (UK) Ltd —Craven Arms
- From £26,297.12 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
9d
Customer Success Specialist
FranScape —Shrewsbury
- £26,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Sick pay
Quick apply
7d
Product Technician
Caterpillar —Shrewsbury
- £19.72 an hour
- Full-time
- Annual leave
Customer Advisor
Boots —Shrewsbury
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount

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product support jobs near welshpool, pow

Service & Project Coordinator (Technical Support)

Reeco Automation Ltd
Newtown

Quick apply

Job details

Permanent | Full-time
£29,000 - £35,500 a year
1 day ago

Benefits

Free parking
Cycle to work scheme
Flexitime
Life insurance
On-site parking

Qualifications

Maintenance
Project coordination
Microsoft Office
Contracts
Project implementation
Communication skills
Time management
VPN

Full job description

About Reeco Automation

Reeco Automation is a leading provider of industrial robotic solutions utilising collaborative robots. We support food and beverage manufacturers in improving efficiency, quality, and productivity through cutting-edge technology.

As we continue to grow, we are seeking a Service & Project Coordinator to deliver timely, high-quality customer service.

Job Summary:

The Service & Project Coordinator's focus will be on providing exceptional service to an extensive range of customers, building and nurturing strong relationships with key contacts and providing support with parts, service and other after-sales products.

As the first point of contact in after-sales, you will be required to remotely connect to robot stations to assess faults, perform initial diagnostics, and provide first-line support before escalating issues to an engineer. Training will be provided for this aspect of the role.

It’s important that you are organised, proactive, and willing to investigate customer complaints/enquiries, take ownership of the instance, and serve as a point of contact from start to finish.

Key Responsibilities

Act as a key point of contact for service-related enquiries and coordination.
Log and manage new service requests, ensuring accurate tracking and follow-up.
Provide remote technical support, accessing the station using VPN
Coordinate work schedules for the Service Department, liaising with engineers and customers.
Account for and document remote support activities undertaken.
Quote for annual service and maintenance packages.
Price breakdown support requirements in line with company procedures.
Prepare RAMS (Risk Assessments and Method Statements) for on-site engineering and service activities
Actively promote recommended consumable spares packages to all new customers.

Project Support

Support the Project Manager with planning and coordination of project build and delivery activities.
Coordinate logistics, including booking accommodation and flights for engineers across both Service and Project departments.
Support documentation, communication, and administrative tasks related to project execution.

Skills & Experience

Essential

Proven experience in a coordination, service, project support, or customer-facing role.
Strong organisational and time-management skills with the ability to manage multiple tasks simultaneously.
Excellent communication skills, both written and verbal.
High level of customer focus and attention to detail.
Confident using MS Office and ERP/SAP

Desirable

Experience within automation, robotics, engineering, or industrial environments.
Commercial awareness with experience producing quotes or pricing support services.
Familiarity with service contracts, maintenance agreements, or spares management.

Personal Attributes

Proactive and solutions-focused approach.
Professional, personable, and confident when dealing with customers and engineers.
Ability to work independently as well as part of a collaborative team.
Calm under pressure with strong problem-solving skills.

Hours of work:

08:00-17:00 Monday – Thursday

08:00 – 14:30 on Fridays.

Includes a 15-minute break at 10am. Excludes lunch break 13:00-13:30

40 hrs per week.

Salary & Employee Benefits:

- Annual salary based on experience

- 24 days holidays + Bank holidays + Overtime benefits

- DIS Insurance policy

- Training courses delivered both internally and via supply partners

Location:

Reeco Automation Ltd, Unit 45, Mochdre Industrial Estate, Newtown, Powys, SY16 4LE

Pay: £29,000.00-£35,500.00 per year

Benefits:

Cycle to work scheme
Flexitime
Free parking
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

product support jobs in welshpool, pow

Service & Project Coordinator (Technical Support)

Retail Assistant

Store Assistant

Copywriter & Website Administrator

Facilities Operative ( Part Time)

Product Support Engineer

Stock Assistant

Senior Sales & Customer Service Administrator

Tesco Colleague - Phone Shops - Welshpool Superstore

Process Operative

IT Technician Apprentice

Sales Support / Customer Service

Manufacturing Manager

Graduate Sales Executive (Cardiff and Surrounding Areas)

Retail Assistant

Sales Coordinator

Trim Shop Assistant

Customer Success Specialist

Product Technician

Customer Advisor

I want to receive the latest job alerts for product support in welshpool, pow

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