Customer service Work, Jobs in Yate, Gls (with Salaries)

Customer Renewals Advisor
RAC —Bristol
- £27,805.99 a year
- Computer literacy
- Computer skills
- Employee discount
Customer Team Member - Co-op Frampton Cotterell
MRMU COOP LIMITED —Frampton Cotterell
- £12.84 an hour
- Overtime
- Management
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
European Operations Administrator
Simarco —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
Quick apply
Sales Assistant
Trashman Clearance Ltd —Wotton-under-Edge
- £13.50 an hour
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
4d
Project Delivery Coordinator
Phoenix Play —Bristol
- £28,000 - £35,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Sales Administrator
CONSCIOUS FOOD CO —Bristol
- From £13.50 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
13d
Assistant Manager - Yate
BoyleSports —Bristol
- £13.20 an hour
- Customer service
- POS
- Retail management
Quick apply
12d
Booking Administrator
TIC Health —Bristol
- £28,000 a year
- Full-time
- Microsoft Office
- Accounting
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Trade Counter Team Member
BBS Plumbing and Heating Supplies LTD —Yate
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
11d
Sales Advisor
Hotel Chocolat —Bristol
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
Receptionist
David Lloyd Clubs —Bristol
- £13.30 an hour
- Front desk
- Cleaning
- Guest services
- Employee discount
2d
Patient Engagement & Dental Administrator
EvoDental —Almondsbury
- From £28,000 a year
- Full-time
- Hotel
- Business development
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Office Assistant
Roxwell Talent —Bristol
- Full-time
- Computer literacy
- Accounting
- Front desk
Quick apply
12d
Jaguar Land Rover Receptionist / Host
Sytner —Bristol
- Part-time
- Organisational skills
- Front desk
- Employee discount
General Assistant
Showcase Cinemas —Bristol
- Part-time
- Customer service
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
8d
Customer Assistant
Lidl —Bristol
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
9d
Receptionist/Administrator
Rombourne Serviced Offices —Bristol
- £24,500 - £24,800 a year
- Part-time
- Google Suite
- Sales
- Microsoft Office
- Free parking
Quick apply
13d
Business Services Assistant
Roxwell Talent —Bristol
- Full-time
- Computer literacy
- Accounting
- Front desk
Quick apply
12d
Support Services Team Member
McBraida Aerospace Engineers —Warmley
- Full-time
- Maintenance
- Forklift
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Receptionist/Administrator
My Cosmetic Clinic —Bristol
- £25,000 - £28,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Flexitime
Quick apply

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Customer Renewals Advisor

RAC -
Bristol

Apply Now

Job details

Permanent
£27,805.99 a year

Benefits

Company pension
Employee discount
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Case note recording
Retention call handling
Case record updates
Contract renewal support
Customer renewal management
Computer skills
Customer support
Customer interaction

Full job description

About The Role

Join the RAC as a Renewals & Retention Advisor and help members stay covered with confidence.

Competitive base salary of £27,805.99 with on-target earnings up to £35,000
Full-time, permanent role based in Bristol (Bradley Stoke)
Flexible shifts between 08:00–19:00 Monday–Friday and 09:00–17:00 Saturday – no Sundays

A different kind of contact centre role
This isn’t about cold selling or pushing products.

In Renewals & Retention, you’ll speak to members who already know the RAC. Your role is to understand their situation, explain their options clearly, and help them make the right choice to stay protected on the road.

It’s a consultative, conversation-led role where trust and clarity matter more than scripts.

Where you’ll work
You’ll be based in our Bristol office, working as part of a supportive, high-energy team. It’s a fast-paced environment, but one where people genuinely support each other, share knowledge, and celebrate success together.

What to expect
Your day is built around meaningful conversations with members. You’ll:

Take inbound calls from members looking to renew or review their cover
Understand individual needs and provide tailored solutions
Clearly explain RAC products and the value they offer
Retain memberships through honest, supportive conversations
Work towards achievable targets within a team environment
Keep accurate notes and manage your cases effectively
Handle a variety of queries, building confidence with every call

Every conversation is different — and every one is an opportunity to get it right for the member.

Why this role works

Inbound calls only — members are already engaged
Structured training to build your confidence from day one
A team environment where support is always there
Clear targets with strong earning potential

What you’ll need

Experience in customer service, sales, or a contact centre role
Confidence speaking to a wide range of people
Strong listening skills and a natural ability to build rapport
A resilient, positive approach in a target-driven environment
Basic IT skills and ability to use multiple systems

What you’ll get in return

Monthly bonus scheme with up to 30% earning potential
Free RAC Ultimate Breakdown Cover from day one
Car salary sacrifice scheme (including EV options) after 12 months
23 days’ holiday plus bank holidays (rising with service)
Pension with up to 6.5% matched contributions and life cover
24/7 wellbeing support for you and your family
Access to discounts across retail, travel and more
Colleague Share Scheme so you can share in the RAC’s success

Who thrives here?

You enjoy speaking to people and finding the right solution for them. You stay positive, even when conversations are challenging, and you don’t shy away from working towards targets.

You take pride in doing a good job - and in helping members leave each call feeling confident in their decision.

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Apply Now

Refine Your Search

customer service jobs in yate, gls

Customer Renewals Advisor

Customer Team Member - Co-op Frampton Cotterell

European Operations Administrator

Sales Assistant

Project Delivery Coordinator

Sales Administrator

Assistant Manager - Yate

Booking Administrator

Trade Counter Team Member

Sales Advisor

Receptionist

Patient Engagement & Dental Administrator

Office Assistant

Jaguar Land Rover Receptionist / Host

General Assistant

Customer Assistant

Receptionist/Administrator

Business Services Assistant

Support Services Team Member

Receptionist/Administrator

I want to receive the latest job alerts for customer service in yate, gls

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