Head of customer service Work, Jobs in York (with Salaries)

Area Care Manager
Helping Hands —Leeds
- Up to £80,000 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
General Manager
200 Degrees —York
- Up to £31,193 a year
- Full-time
- Restaurant management
- Team management
- Store discount
- Employee discount
Deputy Manager - York Outlet
Whittard of Chelsea —York
- Customer service
- Supervising experience
- Training & development
- Store discount
- Employee discount
Quick apply
Global Category Manager
Hiscox —York
- Full-time
- Hybrid work
- No degree
- Contracts
- Business
SPAR Huntington Road- Store Manager
James Hall & Co Ltd —York
- Full-time
- Supervising experience
- Organisational skills
- Retail management
- Free parking
- Annual leave
Quick apply
Resettlement Accommodation Manager
City of York Council —York
- £38,212 - £42,849 a year
- Weekend availability
- English
- Annual leave
- Employee discount
12d
Receptionist (Part-time)
Tunstall UKI —York
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Assistant Store Manager
Flannels —York
- £33,948 a year
- Full-time
- Conflict management
- Training & development
- Retail management
- Employee discount
Quick apply
Responsive Repairs and Voids Senior Service Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
Head of Public Transport
North Yorkshire Council —York
- £71,425 - £80,216 a year
- Full-time
- Hybrid work
- Team management
- Leadership
Logistics and Warehouse Manager
Life Couriers UK Limited —York
- From £38,000 a year
- Full-time
- Continuous improvement
- Budgeting
- In-person
- Free parking
Quick apply
23h
Style Ambassador - York Designer Outlet
Joe Browns Ltd —York
- £8 - £13 an hour
- Part-time
- Microsoft Word
- Bar
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Credit & Collections Officer
Bond International —Pocklington
- £28,200 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
2d
SPAR Huntington Rd - Retail Assistant
James Hall & Co Ltd —York
- Part-time
- Customer service
- Cash handling
- Employee discount
- Life insurance
Quick apply
14d
Digital Marketing Specialist (Shopify & SEO Focus)
Monster Group —York
- From £28,000 a year
- Full-time
- In-person
- Analytics
- Free parking
- Health & wellbeing programme
Quick apply
Service Manager
JCT600 —York
- Full-time
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply
Lindt Chocolate Advisor
Lindt Careers —Leeds
- Bar
- Customer service
- Analysis skills
Customer Support Advisor
Pavers —York
- £13.00 - £13.50 an hour
- Overtime
- English
- Computer skills
- Communication skills
- Work from home
- Employee discount
Quick apply
SPAR Huntington - Store Supervisor
James Hall & Co Ltd —York
- Part-time
- Customer service
- Retail management
- Employee discount
- Life insurance
Quick apply
Senior Sales Negotiator/Valuer
Price Estate Agents —York
- Up to £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Business development
- Sick pay
Quick apply
10d

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Area Care Manager

Helping Hands -
Leeds

Quick apply

Job details

Up to £80,000 a year

Benefits

Annual leave
Employee assistance programme
Referral programme

Qualifications

Stakeholder liaison
Compliance audits
Team management
Care Quality Commission compliance oversight
Professional development mentoring
Care Quality Commission standards
Training & development
Leadership
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

As an Area Care Manager, you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.

Salary: Earn up to £80,000 | Up to £60,000 base | £5,000 Car allowance + up to £15,000 bonus potential

What you’ll do

Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
Make sure customer experience stays exceptional, raising service standards and strengthening retention.
Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.

What you’ll bring

Multi-site leadership experience within the care sector.
Strong understanding of CQC/CIW regulations and quality frameworks.
The ability to influence, support change and manage large, diverse teams.
Clear communication skills and the confidence to build trusted relationships internally and externally.

Why Helping Hands

Genuine career growth and development pathways.
Up to £15,000 annual bonus
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
Refer-a-friend bonus scheme.
A workplace that celebrates diversity and champions inclusion. Everyone is welcome.

At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

head of customer service jobs in york

Area Care Manager

General Manager

Deputy Manager - York Outlet

Global Category Manager

SPAR Huntington Road- Store Manager

Resettlement Accommodation Manager

Receptionist (Part-time)

Assistant Store Manager

Responsive Repairs and Voids Senior Service Manager

Head of Public Transport

Logistics and Warehouse Manager

Style Ambassador - York Designer Outlet

Credit & Collections Officer

SPAR Huntington Rd - Retail Assistant

Digital Marketing Specialist (Shopify & SEO Focus)

Service Manager

Lindt Chocolate Advisor

Customer Support Advisor

SPAR Huntington - Store Supervisor

Senior Sales Negotiator/Valuer

I want to receive the latest job alerts for head of customer service in york

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