Caller Work, Jobs (with Salaries)

Counsellor - Employee Assistance
Optima Health —Remote
- £28,500 a year
- Part-time
- Remote
- Microsoft Outlook
- Paid training
- Annual leave
15h
Emergency Call Handler (North)
NHS Scotland —Inverness
- £29,103 - £31,409 a year
- 12 hour shift
- Travel
- Typing
- Communication skills
- Annual leave
5d
Cold caller appointment schedule
The Leads Wear —London
- £12.40 - £14.61 an hour
- Remote
- CRM software
- Spanish
- Salesforce
- Work from home
Quick apply
13d
Telesales Executive
Supreme Car Detailing Ltd —Remote
- From £28,000 a year
- Full-time
- Remote
- Sales
- Phone etiquette
- Annual leave
- Work from home
Quick apply
Partnership Co-Ordinator
GOD TV —Remote
- £27,758.50 a year
- Full-time
- Remote
- CRM software
- Customer service
- Salesforce
- Work from home
Quick apply
Commercial Training Coordinator - Part Time
The Skills Centre —Cardiff
- £26,000 - £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
7d
Emergency Call Handler (West)
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- 12 hour shift
- Travel
- Typing
- Communication skills
- Annual leave
5d
Service Contact Advisor
Sussex Community Dermatology Service —Brighton
- £24,960 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Quick apply
Service Advisor/Administrator
Kimberley Caravan Centre Limited —Nottingham
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Typing
- Store discount
- Employee discount
Quick apply
Front of House Host
Highgate House —Northampton
- £25,920 a year
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
8d
Emergency Call Handler (East)
NHS Scotland —Queensferry
- £29,103 - £31,409 a year
- 12 hour shift
- Travel
- Typing
- Communication skills
- Annual leave
5d
Helpline and Admin Volunteer - Hourglass (Safer Ageing) Lisburn, Northern Ireland
Hourglass ( Safer Ageing) —Remote
- £0.01 a year
- Remote
- English
- Phone etiquette
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Medical Reception/Administration Team Member
Ravenswood Surgery —Forfar
- £12.64 - £14.84 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
7d
Helpdesk Assistant
Medirest —London
- £14.80 an hour
- Weekends only
- Hotel
- Computer skills
Receptionist
Forss House Hotel —Thurso
- £14.40 - £15.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Customer Service & Call Handling Representative (Part Time)
The Office Genie —Northampton
- From £12.80 an hour
- 8 hour shift
- Customer service
- Free parking
Quick apply
1d
Receptionist and Facilities Assistant
Williams Lea —Belfast
- £29,500 a year
- Overtime
- English
- Front desk
- In-person
- Referral programme
GP Receptionist/Administrator
Wychwood Surgery —Shipton under Wychwood
- From £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Front desk
- Annual leave
Quick apply
6d
Emergency Helpline Operator
Appello —New Milton
- £12.81 an hour
- Weekend availability
- Remote
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
6d
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply

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Counsellor - Employee Assistance

Optima Health -
Remote

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Job details

Permanent | Part-time
£28,500 a year
15 hours ago

Benefits

Paid training
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Outlook
IT support

Full job description

Job Title: Counsellor - EAA
Location: Homebased, UK
Salary: £28,500 pro rata
Contract Type: Part Time, Permanent
Hours: 28.5 hours, weekly alternating shifts including weekend working on Sundays (8am-2pm)

Right to live and work within the UK is required for this role.

About Us:

Optima Health are the UK market leader of Occupational Health and Wellbeing services. Our heritage can be traced back to 1947 where we were pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the UK. We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.

Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. We are committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.

Role Summary:

Working as an Counsellor on our Employee Assistance line, you will be doing a mixture of counselling sessions and helpline work.

Main Duties and Responsibilities:

To provide a personalised assessment facility for all customers and clients to give information, guidance or referral to in-house professionals or external experts for progression.
To provide ongoing counselling or welfare support (hour long appointments by phone) if required.
To directly book appointments with front line practitioners on behalf of customers/clients utilising a diary facility.
To provide positive help, assistance, and information to callers as appropriate to their requirements.
To maintain confidential customer and client records in accordance with the Data Protection Act.
To handle all cases in a professional manner, adhering to Employee Assistance ethics and codes of practice.
To fully commit to continuing professional development in line with business needs including relevant computer and management training and professional development.

Experience, Skills, and Knowledge Required for the Role:

Minimum of a Diploma in Counselling or higher - level 4 or above
Must be registered as an individual with the BACP or equivalent - ideally working towards accreditation
Experience working for an organisation as a Counsellor
Security checks including DBS (Disclosure and Barring Service) and Disclosure Scotland Checks will be required to be completed by successful applicants.
Experience of telephone work either in a service orientated customer care environment or social work/welfare rights helpline.
Confident and competent computer user is essential. We use several databases and programs including Word for Windows and Microsoft Outlook Working from home, there is a requirement that you would be able to follow simple instructions over the phone for basic computer issues with our IT support team if required.

What Can We Offer You?

Competitive salary
25 days annual leave, plus bank holidays
Buy and sell holiday scheme
Pension scheme
Health Cash Plan
Career progression opportunities
Employee Assistance Programme
Cycle to work scheme
Eye care test vouchers
Flu vaccination scheme
Employee discount scheme
Life assurance
Professional registrations fees paid
Clinical Training Academy

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

INDOP3

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