Customer experience coordinator Work, Jobs in Edinburgh (with Salaries)

Client Services Coordinator
triSaaS (Hygenisys) —Edinburgh
- Part-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Annual leave
Quick apply
14d
Third Party & Contract Coordinator
Standard Life —Edinburgh
- £35,000 - £50,000 a year
- Hybrid work
- Travel
- Organisational skills
- Contracts
- Annual leave
14d
Customer Relations Coordinator
IKEA —Edinburgh
- £28,120 a year
- Weekend availability
11d
Proposals Coordinator
CYBERHAWK —Edinburgh
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Administrative experience
- Annual leave
- Employee assistance programme
6d
Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
1d
Project Coordinator
MacTaggart Scott —Edinburgh
- Full-time
- ERP systems
- Microsoft Office
- No degree
- Annual leave
- Employee assistance programme
Quick apply
S&OP Co-ordinator
Heineken International B.V. —Edinburgh
- £36,000 - £38,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Employee discount
Quick apply
14h
Employment Coordinator
Enable —Edinburgh
- £30,379 a year
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
Client Services Coordinator
Change Waste Recycling Ltd —Edinburgh
- £26,228 a year
- Full-time
- Customer service
- English
- Organisational skills
- Annual leave
Quick apply
5d
Workplace Coordinator - BBC (Edinburgh Site Only)
Emcor —Edinburgh
- £28,052 a year
- Full-time
- Computer literacy
- First Aid Certification
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Employment Coordinator
ENABLE SCOTLAND - LTW —Edinburgh
- £30,379 a year
- Customer service
- Communication skills
Register Your Interest Facilities Services Opportunities Various Locations!
Sodexo —Edinburgh
- Full-time
- Continuous improvement
- Organisational skills
- Leadership
- Employee assistance programme
Quick apply
Property Co-ordinator
Intelligent Repairs —Newington
- £25,000 - £28,000 a year
- Full-time
- Computer literacy
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
1d
Logistics Coordinator
Regenerus Labs —Edinburgh
- £26,437 a year
- Full-time
- Customer service
- Assembly
- Computer skills
- Free parking
Quick apply
1d
Reservations Co-ordinator
The Bruntsfield Hotel —Edinburgh
- £12.71 an hour
- Full-time
- Hotel
- Travel
- Organisational skills
- Employee discount
Athlete Lifestyle & Performance Coordinator
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- Customer service
- University
- Recruiting
- Annual leave
- Flexible schedule
11d
Sales Co-ordinator
SIG Roofing —Broxburn
- Communication skills
- Employee discount
HR Operations Coordinator
Element Materials Technology —Edinburgh
- Microsoft Word
- Microsoft Outlook
- Contracts
5d
Lettings Coordinator
Bridges Properties —Livingston
- £30,000 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Free parking
Quick apply
Documentation Control Coordinator
Plexus —Livingston
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
1d

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customer experience coordinator jobs near edinburgh

Client Services Coordinator

triSaaS (Hygenisys)
Edinburgh

Quick apply

Job details

Permanent | Part-time
14 days ago

Benefits

Free parking
Casual dress
On-site gym
Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Contract preparation
Administrative support experience
Filing
Quality management
Microsoft Office Suite
Purchase order creation
Appointment booking and call handling
Organisational skills
Contracts
SharePoint
Customer support
Proofreading
Rota coordination

Full job description

Part-Time (20 hours per week) | Permanent | Office Based | Edinburgh, (South Gyle) 34 South Gyle Crescent, Edinburgh EH12 9EB

Join Hygenisys

Hygenisys is the UK's leading Environmental Health Consultancy, supporting major hospitality businesses with food safety, health & safety, fire safety and compliance services.

We're looking for a highly organised Client Services Coordinator to become the operational hub of our consultancy team. If you enjoy coordinating people, managing multiple priorities and delivering outstanding client service, we'd love to hear from you.

The Role

This part-time Client Services Coordinator role is ideal for someone who enjoys organised administration, client communication and scheduling in a professional services environment. You will help keep our consultancy work moving by coordinating diaries, documents, client records and day-to-day operational tasks.

Working closely with our Directors and Associate Consultants, you’ll coordinate client work from enquiry through to completion, ensuring audits, contracts, consultant diaries and client communications are managed efficiently.

You’ll help keep multiple client projects on track by coordinating day-to-day activity between Directors, Consultants and clients.

Your Key Responsibilities

Coordinate our consultancy team

· Own and track customer audit cycles, ensuring scheduled audits, inspections and compliance visits are completed on time.

· Schedule audits, inspections and consultancy visits.

· Manage consultant diaries and client appointments.

· Coordinate consultant availability and workloads.

Support our clients

· Act as the first point of contact for client enquiries by telephone and email.

· Maintain accurate client records and databases.

· Assist with client onboarding and gathering required documentation.

· Prepare contracts, service agreements and client documentation.

· Issue certificates, memberships and client communications.

Keep operations running smoothly

· Raise purchase orders for audits, risk assessments, policy reviews and other client work.

· Process consultant expense claims and maintain accurate financial records.

· Check consultant invoices against approved purchase orders.

· Support client billing by preparing information for invoicing.

· Monitor contract renewals and maintain audit logs.

· Produce management reports and maintain compliance trackers.

Maintain accurate documentation

· Manage SharePoint and document filing systems.

· Support the operational teams and auditors with day-to-day administrative tasks.

· Create and proofread reports, correspondence and client documentation.

· Maintain consultant compliance records, qualifications, insurance documentation and ID cards.

About You

You'll be organised, proactive and comfortable juggling multiple priorities in a busy, client-focused environment.

To succeed in this role, you’ll need strong organisational skills, excellent attention to detail, confident communication by phone and email, and the ability to manage several tasks at once without losing accuracy.

You'll ideally have experience in:

· Administration, client services or operations coordination.

· Scheduling consultants, contractors or other field-based staff.

· Purchase orders, invoicing, expense processing or contract administration.

· Microsoft Office, particularly Outlook, Word and Excel.

Experience within compliance, environmental health, health & safety, consultancy, professional services or quality management would be advantageous, but is not essential.

Most importantly, you're someone who enjoys bringing structure to busy operations, has exceptional attention to detail and takes pride in delivering excellent customer service.

What We Offer

· Competitive salary.

· 25 days annual leave plus bank holidays (pro rata).

· Your birthday off.

· Company pension.

· Free on-site parking.

· On-site gym.

· Ongoing training and development.

· Career progression opportunities.

· A supportive and collaborative working environment.

Working pattern

20 hours per week, office based at our Edinburgh South Gyle office. Exact working days and hours can be discussed with the successful candidate.

Apply Now

If you're looking for a varied role where you'll play an important part in delivering exceptional service to our clients and supporting a growing consultancy, we'd love to hear from you.

Applications will be reviewed as they are received, so early applications are encouraged.

Benefits:

Casual dress
Company pension
Free parking
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in edinburgh

Client Services Coordinator

Third Party & Contract Coordinator

Customer Relations Coordinator

Proposals Coordinator

Customer Care Co-ordinator

Project Coordinator

S&OP Co-ordinator

Employment Coordinator

Client Services Coordinator

Workplace Coordinator - BBC (Edinburgh Site Only)

Employment Coordinator

Register Your Interest Facilities Services Opportunities Various Locations!

Property Co-ordinator

Logistics Coordinator

Reservations Co-ordinator

Athlete Lifestyle & Performance Coordinator

Sales Co-ordinator

HR Operations Coordinator

Lettings Coordinator

Documentation Control Coordinator

I want to receive the latest job alerts for customer experience coordinator in edinburgh

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