E commerce Work, Jobs in Keele, Sts (with Salaries)

E-commerce Fulfilment Team Lead
Fabulosa —Wardle
- £14 - £16 an hour
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
5d
Web Sales Office Manager
Jacksons Nurseries & Tea Room —Stoke-on-Trent
- £28,000 - £30,000 a year
- Full-time
- Computer literacy
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
Tech Repair Technician
P&B Social —Crewe
- £120 a day
- Full-time
- Quality control
- Cleaning
- In-person
Quick apply
Sales Order Processor/E-Commerce Administrator
Abbeydale Direct —Ashbourne
- £28,000 a year
- Part-time
- Data entry
- In-person
- Phone etiquette
- Free parking
Quick apply
14d
Warehouse Operative Nights
Evri —Crewe
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Accounts Assistant (Part-Time) – 12 Month Fixed-Term Maternity Cover
Olivia's (MOOT) —Stafford
- £14 - £15 an hour
- Temporary
- Hybrid work
- Microsoft Excel
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
1h
Senior Magento Developer
Deploy eCommerce —Stoke-on-Trent
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- JavaScript
- APIs
- Flexitime
- Work from home
Quick apply
Warehouse Operative Twilight
Evri —Crewe
- £12.79 - £19.19 an hour
- Overtime
- Annual leave
Website Manager
British Ironwork Centre —Wellington
- £27,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Analytics
Quick apply
1d
Digital Channel Manager
British Ironwork Centre —Wellington
- £27,000 - £32,000 a year
- Full-time
- In-person
- Retail management
- Communication skills
Quick apply
1d
Warehouse Shift Supervisor
IForce —Stafford
- £36,398.16 a year
- Full-time
- Computer literacy
- Supervising experience
- Continuous improvement
- Employee discount
Quick apply
Class 1 Driver
DPD Group UK —Stoke-on-Trent
- £16.35 an hour
- Full-time
- Employee discount
Quick apply
HGV Class 1 Night Driver
Evri —Crewe
- £18.32 - £27.48 an hour
- Full-time
- Communication skills
- Annual leave
HGV Class 1 Driver Nights
Evri —Crewe
- £17.20 - £25.80 an hour
- Full-time
- Communication skills
- Annual leave
7d
Part-time Product Picker & Packer (E-Commerce)
ROCKJAW LTD —Newcastle-under-Lyme
- £12.71 - £13.00 an hour
- Part-time
- Quality control
- Warehouse experience
- In-person
- Free parking
- Store discount
Quick apply
4d
Social Media & Marketing Coordinator
Horton Building Plastics —Stoke-on-Trent
- £30,000 - £34,000 a year
- Part-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
5d
Sales Associate
Fiskars —Barlaston
- Part-time
- Bachelor's degree
- Business
- Communication skills
- Free parking
- Annual leave
5d
Business Systems Analyst
Pour Moi Ltd —Macclesfield
- £35,000 - £38,000 a year
- Microsoft Word
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
4h
Credit Controller
RKW —Stoke-on-Trent
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
- Free parking
- Annual leave
CRM Manager
Valentte —Winsford
- £40,000 - £60,000 a year
- Full-time
- CRM software
- Heavy lifting
- Analysis skills
- Work from home
- Employee discount
Quick apply
5d

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E-commerce Fulfilment Team Lead

Fabulosa
Wardle

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Job details

Permanent | Full-time
£14 - £16 an hour
5 days ago

Qualifications

Resource allocation planning
Returns processing
Warehouse management system
Internal department liaison
E-commerce
Continuous improvement
Continuous improvement cycles oversight
Packaging
Organisational skills
Management reporting
Supply chain warehousing
Manual handling
Picking & packing
Leadership
Team motivation leadership
Communication skills
Warehouse team management
Rota coordination
Distribution operations team management
COSHH compliance

Full job description

Role Overview

As E-commerce Fulfilment Team Lead, you will be responsible for the smooth, accurate and efficient picking, packing and dispatching of online orders for My Fabulosa’s direct-to-consumer channel (and potentially wholesale/third-party fulfilment). You will lead the fulfilment team and act as the key point of contact for fulfilment operations, ensuring high service levels, accuracy, productivity and compliance with health & safety, quality and brand standards.

The role involves both hands-on fulfilment (especially during busy periods) and supervisory/leadership responsibilities, including coaching, performance monitoring, process improvement, and liaising with other departments (e.g., customer service, inventory/warehouse, logistics, ecommerce operations).

Key Responsibilities

Lead, motivate and develop the fulfilment team, ensuring team members understand their roles, responsibilities and performance expectations.
Manage day-to-day picking, packing, dispatch and returns operations for the e-commerce channel, This includes TikTok, Temu and Amazon.
Monitor key fulfilment KPIs such as order accuracy, orders per hour, pack-station throughput, dispatch cut-off adherence, returns processing time and cost per order.
Allocate resources and schedule staff/agency as required to meet daily order demand and seasonal peaks.
Ensure goods are picked and packed in line with brand / packaging standards (reflecting My Fabulosa’s quality-led proposition).
Work with Ecom Inventory lead/warehouse team to ensure stock availability, recall/expired stock handling, and minimise out-of-stocks or fulfilment delays.
Coordinate with logistics/carrier team to ensure timely dispatch, tracking, resolution of shipping issues and returns inbound.
Implement and maintain health & safety, COSHH (as relevant – the business deals with cleaning chemicals) and housekeeping standards within the fulfilment area.
Analyse operational data and drive continuous improvement initiatives (e.g., process redesign, layout change, packing materials optimisation) to improve productivity, reduce cost and improve service.
Provide daily/weekly/monthly reports to management on fulfilment performance, issues and improvement plans.
Act as a key liaison between fulfilment, customer service and ecommerce/marketing teams to ensure any order issues (e.g., high return volumes, product damage) are captured and addressed.
Support seasonal planning (e.g., promotional peaks, new product launches, Black Friday, Christmas) by working with wider supply chain and ecommerce teams to ensure fulfilment readiness.

Person Specification

Essential:

Previous experience supervising or leading a fulfilment/warehouse team in an e-commerce environment.
Strong understanding of fulfilment operations: picking, packing, dispatch, returns, courier interfaces.
Good data-driven mindset: comfortable with KPIs, performance reporting, Excel or warehouse management system usage.
Excellent organisational and planning skills, able to prioritise and manage multiple tasks under pressure (especially during peak).
Strong leadership and people-management skills: able to motivate, coach and develop team members, drive accountability and high standards.
Good communication skills: able to work cross-functionally and escalate issues appropriately.
Willing to be hands-on when needed and able to work shifts (if applicable).
Knowledge of health & safety practices in a warehouse/fulfilment environment; experience of compliance (e.g., manual handling, PPE, COSHH) is a plus.

Desirable:

Experience in a fast-moving consumer goods (FMCG) business or with branded consumer goods (cleaning, homecare, etc).
Experience with fulfilment of hazardous or regulated products (cleaning chemicals) or knowledge of relevant regulations.
Familiarity with warehouse management systems (Mintsoft), logistics/carrier interfaces and e-commerce platforms (e.g., Shopify, Tiktok Shop).
Exposure to international dispatch/exports to assist Fabulosa’s growth into new markets.

Key Metrics & Expectations

Order fulfilment accuracy (e.g., % of orders without picking/packing errors)
Orders dispatched within SLA (cut-off/time to ship)
Packing productivity (orders/hour or units/hour)
Returns processing turnaround time
Cost per order or packing cost per unit (packing materials, labour)
Health & safety / incident rate zero tolerance
Team attendance, attrition, agency usage
Improvement projects delivered (e.g., change packing layout, reduce damage rate)

Pay: £14.00-£16.00 per hour

Work Location: In person

Quick apply

Refine Your Search

e commerce jobs in keele, sts

E-commerce Fulfilment Team Lead

Web Sales Office Manager

Tech Repair Technician

Sales Order Processor/E-Commerce Administrator

Warehouse Operative Nights

Accounts Assistant (Part-Time) – 12 Month Fixed-Term Maternity Cover

Senior Magento Developer

Warehouse Operative Twilight

Website Manager

Digital Channel Manager

Warehouse Shift Supervisor

Class 1 Driver

HGV Class 1 Night Driver

HGV Class 1 Driver Nights

Part-time Product Picker & Packer (E-Commerce)

Social Media & Marketing Coordinator

Sales Associate

Business Systems Analyst

Credit Controller

CRM Manager

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